Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Quick apply
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Quick apply
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Quick apply
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Transfer Specialist (part-time)
$14.25 - $18/hr
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Quick apply
Transfer Specialist (part-time)
$14.25 - $18/hr
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Quick apply
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Quick apply
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows ...
Call Center Operator
San Antonio, TX · On-site
Receive and transfer incoming telephone calls professionally while providing superior customer ... Complete call logs and produce call reports, as requested
Call Center Operator
San Antonio, TX · On-site
Receive and transfer incoming telephone calls professionally while providing superior customer ... Complete call logs and produce call reports, as requested
Call Center Agent
Dallas, TX · On-site
$15 - $19.50/hr
In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general ...
Call Center Agent
Dallas, TX · On-site
$15 - $19.50/hr
In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general ...
Call Center Agent
Dallas, TX · On-site
$15 - $19.50/hr
In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general ...
Call Center Agent
Dallas, TX · On-site
$15 - $19.50/hr
In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general ...
Call Center Agent
$14.75 - $19.50/hr
In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general ...
Call Center Agent
$14.75 - $19.50/hr
In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general ...
Part-Time Virtual Outbound Call Center Representative
Addison, TX · On-site +1
$15 - $17/hr
We call verify these leads and transfer the interested prospects to their call centers. Company Website:
Part-Time Virtual Outbound Call Center Representative
Addison, TX · On-site +1
$15 - $17/hr
We call verify these leads and transfer the interested prospects to their call centers. Company Website:
Part-Time Virtual Outbound Call Center Representative
Austin, TX · On-site +1
$15 - $17/hr
We call verify these leads and transfer the interested prospects to their call centers. Company Website:
Part-Time Virtual Outbound Call Center Representative
Austin, TX · On-site +1
$15 - $17/hr
We call verify these leads and transfer the interested prospects to their call centers. Company Website:
Call Center Agent
Texarkana, TX · On-site
$13.50 - $17.75/hr
Transfers loan/credit card payments and account transfers as requested by members and according to Call Center policy. * Assists members with debit/credit card inquiries and/or problems. * Places ...
Call Center Agent
Texarkana, TX · On-site
$13.50 - $17.75/hr
Transfers loan/credit card payments and account transfers as requested by members and according to Call Center policy. * Assists members with debit/credit card inquiries and/or problems. * Places ...
Advanced Call Center Technologies Operations Manager Reports To : Site Director Department ... transfer, leaves of absence, compensation and training
Advanced Call Center Technologies Operations Manager Reports To : Site Director Department ... transfer, leaves of absence, compensation and training
Call Center Representative
Austin, TX · On-site
$20/hr
Transfers callers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required ...
Quick apply
Call Center Representative
Austin, TX · On-site
$20/hr
Transfers callers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required ...
Call Center Representative
Brownsville, TX · On-site
$13.75 - $17.25/hr
Call Center Representative The Call Center Representative will be responsible for handling inbound ... transfer, leaves of absence, and termination.
New
Call Center Representative
Brownsville, TX · On-site
$13.75 - $17.25/hr
Call Center Representative The Call Center Representative will be responsible for handling inbound ... transfer, leaves of absence, and termination.
New
Call Center Representative
Brownsville, TX · On-site
$13.75 - $17.25/hr
Call Center RepresentativeThe Call Center Representative will be responsible for handling inbound ... transfer, leaves of absence, and termination.
New
Quick apply
Call Center Representative
Brownsville, TX · On-site
$13.75 - $17.25/hr
Call Center RepresentativeThe Call Center Representative will be responsible for handling inbound ... transfer, leaves of absence, and termination.
New
Call Center Agent
North Richland Hills, TX · On-site
$17/hr
... transfer calls, or take messages as necessary. You will work on our state-of-the-art call ... processing system and will be trained on a variety of call center tools to help properly prioritize ...
Quick apply
Call Center Agent
North Richland Hills, TX · On-site
$17/hr
... transfer calls, or take messages as necessary. You will work on our state-of-the-art call ... processing system and will be trained on a variety of call center tools to help properly prioritize ...
Call Transfer information
See Texas salary details
$10.08 - $11.28
1% of jobs
$11.28 - $12.48
4% of jobs
$12.48 - $13.68
9% of jobs
$14.71 is the 25th percentile. Wages below this are outliers.
$13.68 - $14.88
13% of jobs
$14.88 - $16.08
22% of jobs
The median wage is $16.17 / hr.
$16.08 - $17.29
22% of jobs
$17.72 is the 75th percentile. Wages above this are outliers.
$17.29 - $18.49
14% of jobs
$18.49 - $19.69
8% of jobs
$19.69 - $20.89
4% of jobs
$20.89 - $22.09
3% of jobs
$22.09 - $23.29
1% of jobs
$10
$16
$23
How much do call transfer jobs pay per hour?
What are the typical challenges someone might face as a call transfer specialist?
As a Call Transfer specialist, you may encounter high call volumes, difficult callers, and the need to quickly understand and route inquiries to the appropriate departments. Multitasking is often required, as you'll manage multiple systems and ensure each caller’s information is accurately recorded for seamless handoffs. Working under time pressure while maintaining a positive and professional attitude can be demanding, but you are supported by supervisors and team resources. Over time, you’ll gain valuable communication and problem-solving skills, which can open up further opportunities in customer service, team leadership, or specialized support roles.
What are the key skills and qualifications needed to thrive in the call transfer position?
To thrive as a Call Transfer specialist, you need strong verbal communication, active listening, and attention to detail, typically with a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and customer relationship management (CRM) platforms is often required. Patience, professionalism, and a customer-service mindset are soft skills that help you excel in this role. These abilities are crucial for ensuring accurate call routing, maintaining customer satisfaction, and supporting smooth operations in fast-paced contact center environments.
What is a call transfer?
A Call Transfer job involves answering incoming calls and redirecting them to the appropriate department, representative, or external contact. The role requires strong communication skills and the ability to quickly assess caller needs. Agents may work in customer service, sales, or technical support environments, ensuring smooth call transitions. Excellent multitasking and problem-solving abilities are essential for handling high call volumes efficiently.

Part-time
Re-posted 21 days ago
Service Corporation International rating
6.7
Based on 94 frontline employees who took The Breakroom Quiz
5th of 9 rated funeral services
Job description
Our associates celebrate lives. We celebrate our associates.
The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
JOB RESPONSIBILITIES
Transfers
Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
Enters deceased event information into proprietary software according to company procedures
Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
Vehicle Maintenance
Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary
Follows safety guidelines and expenditure processes
Maintains personal protective and transfer supplies in vehicles including cleaning products
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection
minimum Requirements
Education
High School Diploma or equivalent
Licenses
Current state/province issued driver's license with an acceptable driving record
Experience
At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
Knowledge, Skills and Abilities
Ability work schedule to support business needs including weekends and nights
Ability to work on-call weekends, nights and holidays rotation
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
Ability to drive in hazardous, heavy traffic, and weather conditions
Basic computer skills required
WORK CONDITIONS
Work EnvironmentWork indoors and or outdoors during all seasons and weather conditions
Local and/or multiple location traveling required
Comply with Field dress code policy
Frequent, continuous periods of time standing, up 6 hours per day
Climbing stairs to access buildings frequently
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Lifting, pushing, pulling up to 75 pounds
Working beyond "standard" hours as the need arises
Local travel up to 100% using company vehicle
What Service Corporation International employees say
Pay
Benefits
Hours and flexibility
Workplace
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