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Call Support Jobs in Utah (NOW HIRING)

Training would be provided, prior to any movement to support a new product. The requirements listed ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

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... support in a courteous and professional manner to customers throughout the life of the mortgage ... call center environment. In this role, the CCE will act as the communication liaison between the ...

The purpose of our Call Center Team Lead is to coach, support, manage, lead and add strength to the Call Center team as they help to manage and oversee both inbound and outbound efforts to drive ...

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Call Support information

What is the difference between Call Support vs Customer Service Representative?

AspectCall SupportCustomer Service Representative
Primary RoleHandle inbound/outbound calls to assist customers with issues or inquiriesAssist customers via calls, emails, or chat to resolve questions or concerns
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office environments
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, empathy
Common CertificationsNone typically required, but customer service or communication courses helpNone typically required, but customer service certifications can be beneficial

While both Call Support and Customer Service Representatives assist customers, Call Support primarily focuses on handling phone-based inquiries and technical issues, often in a call center setting. Customer Service Representatives may handle multiple communication channels, including calls, emails, and chats, providing broader support. Both roles require strong communication skills and patience, but Call Support is more specialized in technical or product-related phone assistance.

Infographic showing various Call Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Call Center Representative

American Fork, UT • On-site

Platinum Dental Services
Health Care and Social Assistance • 11 - 50 employees

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Job description

Description:

Join Platinum Dental as a Call Center Representative - Your Path to a Rewarding Career! 


Why You’ll Love Working with Us: 

  • Comprehensive Health Insurance: Medical, Dental, and Vision coverage (available for full-time employees, over 30 hours per week). 
  • 401K Plan: Secure your financial future. 
  • Paid Time Off: Achieve work-life balance with PTO. 
  • Paid Holidays: Enjoy paid holidays throughout the year. 
  • Monthly Performance Bonuses: Rewarding your dedication and success. 

Compensation

$15-$18 per hour


About the Role:

Schedule: Flexible schedule options including weekends. 

Platinum Dental is seeking a Call Center Representatives to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments.


Why Join Platinum Dental?

Platinum Dental is rapidly expanding, adding new locations and hiring new doctors, creating a need for many new team members. We believe in having a team that truly loves to serve their patients. Our patients are the driving force, and we strive for teamwork and clinical excellence to ensure an exceptional experience for them. If you thrive in a dynamic and evolving environment, and are driven by goals, we want you on our team. 

At Platinum Dental, we believe in continuous learning, growth, and evolution. This role offers a great opportunity for those looking to stay long-term and grow within our company. We need dedicated individuals like you to create a strong patient experience. 


Ready to Join Our Team? 

If you're looking to make a meaningful impact and grow with a supportive team, join Platinum Dental as a Call Center Representative. Your path to a fulfilling and rewarding career starts here. 


Apply Now! 

Requirements:

Key Responsibilities:

  • Appointment Scheduling: Contact and schedule appointments for our patients. 
  • Customer Support: Answer incoming calls and assist patients with their concerns. 
  • Efficient Navigation: Navigate through multiple computer programs simultaneously. 

Skills and Qualifications:

  • Computer Proficiency: Strong foundation in computer navigation skills. 
  • Communication Skills: Excellent verbal and written communication skills. 
  • Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline. 
  • Telephone Etiquette: Good telephone etiquette and exceptional customer service skills. 
  • Organizational Skills: Exceptional organizational skills. 
  • Bilingual: Spanish preferred but not required. 

Platinum Dental Services logo

About Platinum Dental Services

Sourced by ZipRecruiter

Our mission at Platinum Dental Services is to empower dentists to maintain their independence while providing quality, comprehensive dental care to their patients. We strive to provide our customers with the resources, capital, and connections they need to grow and succeed while maintaining the autonomy of their practice. We are committed to delivering exceptional service, fostering innovation, and creating a positive, collaborative atmosphere. With so many products entering the dental software space, committing to any dental software and set of features can be overwhelming at best. Our business professionals at Platinum Dental Services know the best products for your practice’s needs. If your main goal is to increase cash flow, amplify workflow efficiency, manage multiple locations, enhance patient care, grow referral business, or differentiate yourself in the marketplace we can recommend a product to fit your unique needs.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Heber City, UT, US