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Call Support Jobs in Michigan (NOW HIRING)

GHR Healthcare

Neurology | Physician

Petoskey, MI · On-site

$6.8K - $8.1K/wk

... call support in a scenic northern Michigan lakefront community. Job Details * Specialty: Neurology * Position Type: Locum tenens physician job * Location: Petoskey, Michigan * Duration: 13 weeks

Curative

Urology Physician in Michigan

Midland, MI · On-site

Manageable 1:7 call rotation with a 30-minute response expectation * APP support during weekdays to help reduce inpatient and clinical workload * Balanced mix of clinic, OR time, and hospital-based ...

Epic Health Services

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type ... You will provide empathetic support, clear communication, and efficient solutions to ensure every ...

EPIC Health System LLC

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type ... You will provide empathetic support, clear communication, and efficient solutions to ensure every ...

Global Channel Management

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

High volume calls Call Center duties * Assists customers telephonically and non-telephonically with service and support issues. * Resolves problems utilizing department tools, resources, business ...

Air Conditioning Contractor

Call Center Agent

Clinton, MI · On-site

$17 - $21/hr

Call Center Agent The call center agent is responsible for assisting in the administration, field ... Cooperating with all Department Managers in support of all facets of the Service Department's goals ...

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Showing results 21-40

All JobsCall Support JobsCall Support Jobs in Michigan

Call Support information

What is the difference between Call Support vs Customer Service Representative?

AspectCall SupportCustomer Service Representative
Primary RoleHandle inbound/outbound calls to assist customers with issues or inquiriesAssist customers via calls, emails, or chat to resolve questions or concerns
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office environments
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, empathy
Common CertificationsNone typically required, but customer service or communication courses helpNone typically required, but customer service certifications can be beneficial

While both Call Support and Customer Service Representatives assist customers, Call Support primarily focuses on handling phone-based inquiries and technical issues, often in a call center setting. Customer Service Representatives may handle multiple communication channels, including calls, emails, and chats, providing broader support. Both roles require strong communication skills and patience, but Call Support is more specialized in technical or product-related phone assistance.

What cities in Michigan are hiring for Call Support jobs?

Cities in Michigan with the most Call Support job openings:

Infographic showing various Call Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Call Center Customer Support Specialist

Monroe, MI • On-site

Backyard Products, LLC
Construction • 201 - 500 employees
Learn more about Backyard Products, LLCexternal

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Serve as a liaison by providing product and service information to customers and resolving emerging issues with accuracy and efficiency.

  • Enter, edit, and delete data and orders in customer service software, and record call notes for each consumer.

  • Maintain strong relationships with vendors and consumers, and assist with order processing and resolution of data entry issues.

Job description

With more than 4 million shed and playsets sold since 1975, and with over 30 Branches across the United States we make America’s backyard a destination they love, and we truly love what we do! When you work at Backyard Products, you are surrounded by the industry’s brightest and most creative individuals. Our collaborative environment ensures extraordinary results both inhouse and in our customers’ backyards.
We are looking for a dynamic Customer Service Representative/Order Entry Specialist to join our Call Center Team at our Manufacturing Operations Headquarters located in Monroe, MI. This is a full-time, direct-hire opportunity with competitive compensation and benefits, including medical, dental, vision, 401K, paid time off, Paid Holidays, employee discounts and professional development assistance. Corporate hours of operation are Monday through Friday 8 AM to 6 PM. Schedule will vary and subject to change based on business needs.
As our Customer Service Representative/Order Entry Specialist, you will serve as a liaison providing product/services information and resolving any emerging issues that our customers’ accounts might face with accuracy and efficiency. This position plays an important role in fielding and resolving calls on inquiries such as pricing and product assembly.
Key Responsibilities:
  • Maintain high levels of customer service skills, an advocate of both the customer and the company
  • Enter, edit, and/or delete data and orders, working effectively and efficiently with minimal errors
  • Enter call notes on each consumer into Customer Service Software
  • Maintaining strong relations with vendors and consumers alike; working closely with vendors regarding order processing/ Order Assistance.
  • Ensure the ability to research and resolve data entry issues effectively and efficiently
  • Maintain the ability to work across brands, ensuring familiarity and separation between various accounts, vendors, and customers
  • Contribute team effort, participate and engage in the team environment and various activities, working together as a support group and offering suggestions for a continuously improved team
  • Employees should continue to follow acceptable levels of phone skills, listening skills, and e-mail etiquette, practicing exceptional written and verbal communication skills with consumers, vendors, and coworkers alike
  • Regular use, and functionality, of various office programs, email programs, web browsing, department-based software
  • Assist other departments as the need arises, working cohesively for the benefit of the company.
  • Assist in Vendor Sales with Onsite Display models.
Required Education and Experience
  • High School Diploma or GED
  • 1-3 years of experience in a call center environment. Candidates with extensive customer service experience and or Order Entry combined with phone experience will also be considered.
  • Computer literacy in MS Office (Word, Excel, amp; Outlook)
  • Salesforce (preferred)
  • ERP system experience (currently utilizing Sage)
  • Excellent Attendance
Habits That Drive Success:
  • Customers First
  • Total Quality Management
  • Manage the Numbers
  • Speed, Execution, Simplicity
  • People Make It Happen
Apply today for immediate consideration!

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