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Call Rep Jobs in Ohio (NOW HIRING)

Alphabe Insight Inc

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Position Overview We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers ...

Savard Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued! Key Requirements: * Handling inbound and/or outbound calls, assisting customers with inquiries ...

Mark Rink.

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

We are seeking a dedicated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will serve as the primary point of contact for our valued customers, providing ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include: Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing support during ...

Alphabe Insight Inc

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

We are seeking a dedicated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will be the primary point of contact for our clients, handling a wide variety ...

Alphabe Insight Inc

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

We are seeking a dedicated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will serve as the primary point of contact for our valued customers, providing ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative -- Financial Services Location: Columbus, OH Duration: 12+ Months Preference for 1 of the following criteria: * College Degree * Previous contact center experience Position ...

Zolidco

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Job Summary We are seeking a motivated and professional Call Center Representative to communicate with customers, answer questions, provide product and service information, and support positive ...

Biz Voice Boost

Call Center Representative

Columbus, OH · On-site

Job Summary We are seeking a motivated Call Center Representative to assist customers, answer questions, and provide accurate information about products and services. This entry-level opportunity is ...

TEKsystems

Call Center Representative

Hamilton, OH

$16 - $18/hr

TEKsystems is hiring customer service representatives to join our clients call center in Hamilton! Employees are responsible for engaging with customers through a variety of service channels, which ...

TEKsystems

Call Center Representative

Hamilton, OH · On-site

$16 - $18/hr

TEKsystems is hiring customer service representatives to join our clients call center in Hamilton! Employees are responsible for engaging with customers through a variety of service channels, which ...

TEKsystems

Call Center Representative

Hamilton, OH · On-site

$16 - $18/hr

TEKsystems is hiring customer service representatives to join our clients call center in Hamilton! Employees are responsible for engaging with customers through a variety of service channels, which ...

Collabera

Call Center Representative

Mason, OH · On-site

$15 - $18.75/hr

S., with more than $550 million in sales revenue and a global presence that represents ... INTERNAL - Call Center associates and other EyeMed functional areas EXTERNAL - Members/Providers ...

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Showing results 41-60

All JobsCall Rep JobsCall Rep Jobs in Ohio

Call Rep information

See Ohio salary details

$10

$17

$23

How much do call rep jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for call rep in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call rep?

To thrive as a Call Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is usually required. Patience, active listening, and a positive attitude are essential soft skills for building rapport with customers and handling challenging interactions. These skills help ensure efficient issue resolution, customer satisfaction, and overall success in a customer service environment.

How do call reps typically handle high call volumes and maintain quality customer service?

Call Reps often face periods of high call volume, which can be challenging. To manage this, they rely on strong organizational skills, effective use of scripts and knowledge bases, and prioritization of tasks. Most call centers provide ongoing training and support tools to help reps stay efficient and maintain service quality under pressure. Team leads and supervisors are also available for guidance, and regular team meetings help address any recurring issues and share best practices.

What is the difference between Call Rep vs Customer Service Representative?

AspectCall RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, insurance, financeRetail, telecom, banking, healthcare
Primary FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar credentials. Call Reps typically focus on phone-based communication, often in call centers, while Customer Service Representatives may work in various settings, including retail or healthcare. The main difference lies in the specific work environment and the nature of customer interactions.

Is a call center representative a good job?

A call center representative is a customer service role that involves handling inbound or outbound calls to assist clients. It typically requires good communication skills, patience, and familiarity with call center software; the job can offer flexible schedules and opportunities for advancement. Job satisfaction depends on individual preferences and work environment, but it can be a stable entry-level position with potential for skill development.

What do I need to be a call representative?

To be a call representative, you typically need a high school diploma or equivalent, good communication skills, and the ability to handle customer inquiries professionally. Some positions may require familiarity with customer service software or basic computer skills. Prior experience is often not required but can be beneficial.

What does a call representative do?

A call representative, also known as a customer service representative, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use computer systems and communication skills to address customer needs efficiently and may work in call centers or office environments, sometimes requiring knowledge of specific software or protocols.

What cities in Ohio are hiring for Call Rep jobs?

Cities in Ohio with the most Call Rep job openings:

Call Rep jobs near you
Infographic showing various Call Rep job openings in Ohio as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 82% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative

Columbus, OH • On-site

Alphabe Insight Inc
Marketing • 51 - 200 employees
Learn more about Alphabe Insight Incexternal

$15.50 - $19.25/hr

Full-time

Re-posted 20 days ago

Job description

Company Description
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm - we're your growth partners, your storytellers, and your biggest cheerleaders.
Job Description
Position Overview
We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support via phone, email, and chat. The ideal candidate will possess excellent communication skills, a friendly and patient demeanor, and the ability to handle a variety of customer inquiries efficiently and effectively.
Key Responsibilities
  • Answer inbound customer calls promptly and professionally.
  • Provide accurate information about products, services, and policies.
  • Resolve customer issues and complaints in a timely manner.
  • Document all customer interactions and transactions thoroughly.
  • Escalate complex issues to the appropriate department as needed.
  • Follow up with customers to ensure issues are resolved satisfactorily.

Qualifications
Requirements
  • High school diploma or equivalent; college degree preferred.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to handle high call volumes in a fast-paced environment.
  • Proficiency with call center software and CRM systems.

Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

Apply