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Call Rep Jobs in California (NOW HIRING)

CommonSpirit Health

Call Center Rep

Santa Maria, CA · On-site

$16.50 - $20.50/hr

One California As our Call Center Representative, you will help callers resolve inquiries efficiently so they receive exceptional support. Every day you will expertly manage high-volume calls ...

Cardinale Auto Group

Call Center Representative

Marina, CA · On-site

$17.50 - $22/hr

About the Role: We're looking for a friendly and motivated Call Center Representative to join our team. You'll be connecting with warm prospects-handling both inbound and outbound calls-to answer ...

Cardinale Group

Call Center Representative

Marina, CA

$20 - $23/hr

About the Role: We're looking for a friendly and motivated Call Center Representative to join our team. You'll be connecting with warm prospects--handling both inbound and outbound calls--to answer ...

Dignity Health

Call Center Rep

Santa Maria, CA · On-site

$25 - $28.35/hr

Job Summary and Responsibilities As our Call Center Representative, you will help callers resolve inquiries efficiently so they receive exceptional support. Every day you will expertly manage high ...

Cardinale Auto Group

Call Center Representative

Marina, CA · On-site

$17.50 - $22/hr

About the Role: We're looking for a friendly and motivated Call Center Representative to join our team. You'll be connecting with warm prospects-handling both inbound and outbound calls-to answer ...

CHOC

CALL CENTER REPRESENTATIVE

Vacaville, CA · On-site

$17/hr

Call Center Representative (Energy) Department: CHOC Energy Location: 3333 Vaca Valley Parkway, Suite 300, Vacaville, CA 95688 Status: Full-Time - 40 hours per week FLSA Status: Non-Exempt JOB ...

Alta Resources

Call Center Representative

Brea, CA · On-site

$16.50 - $20.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a Call ...

CommonSpirit Health

Call Center Rep

Santa Maria, CA · On-site

$16.50 - $20.50/hr

Call Center Rep Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the ...

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Call Rep information

See California salary details

$10

$17

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How much do call rep jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for call rep in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call rep?

To thrive as a Call Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is usually required. Patience, active listening, and a positive attitude are essential soft skills for building rapport with customers and handling challenging interactions. These skills help ensure efficient issue resolution, customer satisfaction, and overall success in a customer service environment.

How do call reps typically handle high call volumes and maintain quality customer service?

Call Reps often face periods of high call volume, which can be challenging. To manage this, they rely on strong organizational skills, effective use of scripts and knowledge bases, and prioritization of tasks. Most call centers provide ongoing training and support tools to help reps stay efficient and maintain service quality under pressure. Team leads and supervisors are also available for guidance, and regular team meetings help address any recurring issues and share best practices.

What is the difference between Call Rep vs Customer Service Representative?

AspectCall RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, insurance, financeRetail, telecom, banking, healthcare
Primary FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar credentials. Call Reps typically focus on phone-based communication, often in call centers, while Customer Service Representatives may work in various settings, including retail or healthcare. The main difference lies in the specific work environment and the nature of customer interactions.

Is a call center representative a good job?

A call center representative is a customer service role that involves handling inbound or outbound calls to assist clients. It typically requires good communication skills, patience, and familiarity with call center software; the job can offer flexible schedules and opportunities for advancement. Job satisfaction depends on individual preferences and work environment, but it can be a stable entry-level position with potential for skill development.

What do I need to be a call representative?

To be a call representative, you typically need a high school diploma or equivalent, good communication skills, and the ability to handle customer inquiries professionally. Some positions may require familiarity with customer service software or basic computer skills. Prior experience is often not required but can be beneficial.

What does a call representative do?

A call representative, also known as a customer service representative, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use computer systems and communication skills to address customer needs efficiently and may work in call centers or office environments, sometimes requiring knowledge of specific software or protocols.

What cities in California are hiring for Call Rep jobs?

Cities in California with the most Call Rep job openings:

Call Rep jobs near you
Infographic showing various Call Rep job openings in California as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Call Center Rep

Santa Maria, CA • On-site

Pacific Central Coast Health Center
See more jobs at Pacific Central Coast Health Centerexternal

$25 - $28.35/hr

Other

Re-posted 15 days ago

Job description

Where You'll Work
Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.
One Community. One Mission. One California
Job Summary and Responsibilities
As our Call Center Representative, you will help callers resolve inquiries efficiently so they receive exceptional support.
Every day you will expertly manage high-volume calls, actively listen, provide accurate information, and document interactions within our systems.
To be successful in this role, you will demonstrate outstanding communication, strong problem-solving skills, and a patient, empathetic demeanor, ensuring customer satisfaction.
Responsibilities:
  • Handle high-volume inbound calls.
  • Provide accurate information and resolve issues.
  • Document all interactions meticulously.
  • Utilize scripted greetings and closings.
  • Maintain a positive, empathetic customer focus.

Requirements:
  • Excellent communication skills.
  • Strong problem-solving ability.
  • Patient and empathetic approach.
  • Attention to detail.
  • Basic computer proficiency.

Job Requirements
Required
  • 6 months experience as Call Center Rep or
  • Equivalent amount of experience in a high-volume phone customer service role in another industry/environment.

Preferred
  • Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist

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