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Call Rep Jobs in California (NOW HIRING)

Bath Concepts

Call Center Representative

Roseville, CA · On-site

$20/hr

Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission + Bonus Opportunities Oakwood Remodeling Group is seeking motivated Call Center Representatives to join ...

Red Lilly Plumbing

Call Center Representative

Los Angeles, CA · On-site

$17.25 - $21.50/hr

... Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they ...

Bath Concepts

Call Center Representative

Lincoln, CA · On-site

$20/hr

Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission + Bonus Opportunities Oakwood Remodeling Group is seeking motivated Call Center Representatives to join ...

ASK Consulting

Call Center Representative

San Diego, CA · On-site

$17 - $21.25/hr

Call Center Representative Location : San Diego, CA Duration : 6 Months Contract to Hire Work Schedule: * M-F 8a-6pm * 1130-8pm and possible weekends * Candidates need to be flexible to work all ...

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All JobsCall Rep JobsCall Rep Jobs in California

Call Rep information

See California salary details

$10

$17

$24

How much do call rep jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for call rep in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call rep?

To thrive as a Call Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is usually required. Patience, active listening, and a positive attitude are essential soft skills for building rapport with customers and handling challenging interactions. These skills help ensure efficient issue resolution, customer satisfaction, and overall success in a customer service environment.

How do call reps typically handle high call volumes and maintain quality customer service?

Call Reps often face periods of high call volume, which can be challenging. To manage this, they rely on strong organizational skills, effective use of scripts and knowledge bases, and prioritization of tasks. Most call centers provide ongoing training and support tools to help reps stay efficient and maintain service quality under pressure. Team leads and supervisors are also available for guidance, and regular team meetings help address any recurring issues and share best practices.

What is the difference between Call Rep vs Customer Service Representative?

AspectCall RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, insurance, financeRetail, telecom, banking, healthcare
Primary FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar credentials. Call Reps typically focus on phone-based communication, often in call centers, while Customer Service Representatives may work in various settings, including retail or healthcare. The main difference lies in the specific work environment and the nature of customer interactions.

Is a call center representative a good job?

A call center representative is a customer service role that involves handling inbound or outbound calls to assist clients. It typically requires good communication skills, patience, and familiarity with call center software; the job can offer flexible schedules and opportunities for advancement. Job satisfaction depends on individual preferences and work environment, but it can be a stable entry-level position with potential for skill development.

What do I need to be a call representative?

To be a call representative, you typically need a high school diploma or equivalent, good communication skills, and the ability to handle customer inquiries professionally. Some positions may require familiarity with customer service software or basic computer skills. Prior experience is often not required but can be beneficial.

What does a call representative do?

A call representative, also known as a customer service representative, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use computer systems and communication skills to address customer needs efficiently and may work in call centers or office environments, sometimes requiring knowledge of specific software or protocols.

What cities in California are hiring for Call Rep jobs?

Cities in California with the most Call Rep job openings:

Call Rep jobs near you
Infographic showing various Call Rep job openings in California as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Call Center Representative

Roseville, CA • On-site

Bath Concepts
Business Management Consulting • 1 - 10 employees
Learn more about Bath Conceptsexternal

$20/hr

Other

Posted 19 days ago

Job description

Call Center Representative

Oakwood Remodeling Group Rocklin, CA

$20/hr Base Pay + Commission + Bonus Opportunities

Oakwood Remodeling Group is seeking motivated Call Center Representatives to join our growing team in Rocklin, CA.

As a Call Center Representative, you'll be the first point of contact for homeowners interested in improving their homes. You'll engage with prospective customers, identify their needs, and schedule appointments for our design consultants. This role is perfect for someone who enjoys helping people, building relationships, and working in a fast-paced, goal-oriented environment.

If you enjoy talking with people, are competitive, and want the opportunity to earn more than your hourly wage through performance incentives, we'd love to meet you.

What We Offer
  • Starting pay of $20 per hour
  • Commission opportunities
  • Performance bonuses
  • Paid training
  • Advancement opportunities
  • Established, growing company
  • Supportive team environment
  • Full-time position
What You'll Do
  • Contact homeowners regarding our bathroom remodeling services
  • Schedule free in-home consultations
  • Follow proven scripts and appointment-setting processes
  • Answer questions from prospective customers
  • Confirm, update, and maintain scheduled appointments
  • Enter customer information into our system
  • Follow up with leads who have expressed interest
  • Help keep our sales team booked with qualified appointments
What We're Looking For
  • Excellent communication skills
  • Positive and energetic personality
  • Comfortable speaking with homeowners throughout the day
  • Strong work ethic and dependable attendance
  • Ability to overcome objections and stay motivated
  • Basic computer and data entry skills
  • Previous call center, customer service, appointment setting, telemarketing, or sales experience is a plus
Join a Company That Is Growing

For more than 25 years, Oakwood Remodeling Group has helped homeowners transform their bathrooms with beautiful, durable, and low-maintenance remodeling solutions. We're looking for people who enjoy helping others, thrive in a fast-paced environment, and want an opportunity to grow with a winning team.

Apply today and start building a rewarding career with Oakwood Remodeling Group.

Apply