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Call Out Operator Jobs in Bolingbrook, IL (NOW HIRING)

MV Transportation

Window Dispatcher

Chicago, IL · On-site

$19.25/hr

Update dispatch logs - ensure that paperwork is completely up to date with bus assignments, absence coding, call-out comments and operator names. * Update dispatch computer - ensure that all coding ...

MV Transportation

Window Dispatcher

Chicago, IL

$19.25/hr

Update dispatch logs - ensure that paperwork is completely up to date with bus assignments, absence coding, call-out comments and operator names. * Update dispatch computer - ensure that all coding ...

MV Transportation

Window Dispatcher

Chicago, IL

$19.25/hr

Update dispatch logs - ensure that paperwork is completely up to date with bus assignments, absence coding, call-out comments and operator names. * Update dispatch computer - ensure that all coding ...

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

Our ownership perspective and operating expertise result in a superior parking experience for our ... Check out current employment opportunities below. Tentative schedule (subject to change): Tues ...

Dart Container

Forklift Operator

North Aurora, IL · On-site

$21.07/hr

We're your top choice for foam cups, classic red SOLO cups, and convenient take-out containers ... If you experience difficulty applying online, you may call (800) 545-3278 Ext 3390 or email us at ...

CoWorx Staffing

Forklift Operator

Morris, IL

$21.40 - $23.40/hr

Career growth potential Don't miss out on this excellent opportunity to join a hardworking ... Our compassionate, experienced team places candidates in administrative, light industrial, call ...

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Call Out Operator information

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How much do call out operator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for call out operator in Bolingbrook, IL is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $25.67 per hour, depending on experience, location, and employer.

What is a call out operator?

A Call Out Operator is a professional responsible for making outbound calls, often on behalf of a company or organization. Their main duties include contacting clients or customers to provide information, conduct surveys, collect debts, or arrange appointments. Call Out Operators must have strong communication skills and be comfortable handling a high volume of calls. They often work in call centers or remotely and are expected to accurately document call outcomes and follow company protocols.

What are the key skills and qualifications needed to thrive as a call out operator?

To excel as a Call Out Operator, you need strong verbal communication, attention to detail, and basic data entry skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and auto-dialing tools is typically required. Outstanding customer service orientation, patience, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure accurate message delivery, efficient call handling, and a positive experience for both clients and recipients.

What are some common challenges faced by call out operators, and how can they be managed effectively?

One of the main challenges for Call Out Operators is handling high call volumes while maintaining a positive and professional attitude. They may also encounter difficult or unresponsive contacts, requiring patience and strong communication skills. To manage these challenges, it's important to stay organized, use scripts effectively, and leverage support from team leads or supervisors. Regular team meetings and training sessions can also provide valuable strategies for managing stress and improving call outcomes.

What is the difference between Call Out Operator vs Maintenance Technician?

AspectCall Out OperatorMaintenance Technician
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certifications often preferred
Work EnvironmentIndustrial sites, construction, utilitiesFactories, plants, facilities maintenance
Employer & Industry UsageUtilities, construction, manufacturingManufacturing, facilities management, industrial sectors
Common Search & Comparison IntentUnderstanding job roles, responsibilities, and qualificationsTechnical skills, maintenance tasks, certifications

While both roles operate in industrial and utility environments, a Call Out Operator primarily responds to emergency or scheduled calls to operate equipment or systems, often requiring quick decision-making. Maintenance Technicians focus on routine and preventive maintenance, troubleshooting, and repairs. The roles overlap in industry setting and credentials but differ in daily responsibilities and scope of work.

What cities near Bolingbrook, IL are hiring for Call Out Operator jobs?

Cities near Bolingbrook, IL with the most Call Out Operator job openings:

Call Out Operator jobs near you

Window Dispatcher

Chicago, IL • On-site

MV Transportation
Trucking • 10K+ employees
Learn more about MV Transportationexternal

$19.25/hr

Full-time

Retirement

Re-posted 20 days ago

MV Transportation rating

6.4

Company rating: 6.4 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

Job description

Overview
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a Window Dispatcher who will be responsible for providing dispatch support by ensuring operators are effectively on time from leaving the yard, paperwork is correct, and attendance is tracked properly. This position will support managers and staff through a variety of tasks related to our transportation services.
Responsibilities will include but are not limited to:
  • Manage Extra Board (EB) operators - ensure that all open work is being distributed amongst the EB operators fairly and in accordance with the CBA.
  • Assign buses by ensuring that the proper bus is being assigned to correct run.
  • Update dispatch logs - ensure that paperwork is completely up to date with bus assignments, absence coding, call-out comments and operator names.
  • Update dispatch computer - ensure that all coding in the computer is correct and up to date for timekeeping purposes.
  • Answer the dispatch phone and correctly record info onto the daily dispatch log regarding call offs and attendance coding.
  • Collects all paperwork turned in by operators and ensures that it is sent to the correct department.
  • Tracks all shuttle cars coming in and leaving the yard, collect DVIR sheets.
  • Ensure that all lost and found items are collected and correctly tagged and logged by the operators.
  • Works directly with the radio operator regarding fill buses, swap buses, operator reliefs and mechanical breakdowns.
  • Manage overtime operators - ensure that overtime operators are utilized and tracked according to the needs of the service.
  • Understands that he/she must remain professional and friendly at all times.
  • Checks the operator in/out - operators report directly to the dispatch window at the start and end of each shift.
  • Dispatcher ensures that operators are being paid from start to finish of each assignment accurately and all documentation is signed off properly by operations staff.
  • Ensure that all light duty personnel are taken to their assigned locations.
  • Fills open runs - ensures that all last-minute open runs (due to Susp, LOA, BRE, VAC or termination) are filled in a timely manner, either with an EB operator or an OT operator.
  • Assist the Operations Manager by ensuring that all operators who are on the "See Ops" list are sent to the Operations Manager at the start or end of the operators shifts.
  • Uniforms - ensure that all operators reporting for duty are in proper uniform attire.
  • Assist with employee functions.
  • Additional assignments as assigned.

Qualifications
  • High School diploma.
  • Minimum two (2) years administrative management or equivalent.
  • Ideal candidates will have one to two years of dispatch experience.
  • Ability to multi-task.
  • Ability to think strategically.
  • Excellent organizational skills.
  • Ability to read and enter data.
  • Attention to detail.
  • Ability to operate a business telephone in a professional manner.
  • Provide excellent customer service.
  • Ability to follow directions and work independently.
  • Ability to communicate effectively on all levels.
  • Maintain a professional appearance and demeanor.
  • Advanced knowledge of Windows based computer operations systems.
  • Ability to read, write and speak English.
  • Ability to comprehend policies and procedures.

Starting pay rate: $19.25/hour
Benefits are available to full time employees.
Teamsters Health Clinic while actively working
Retirement Benefits: 401k with company match
Personal Days Off: 2 days after completing 1 year, 3 days after 3 years, 4 days after completing 5 years of employment contingent upon appropriate attendance.
Sick time: 40 hours of paid after 12 months of employment
Jury Duty: Up to 5 paid days of jury duty service after 12 months of employment
Bereavement Leave: up to 3 days for qualifying family members
Paid Holidays: 8 paid holidays
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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