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Call Manager Jobs in Baton Rouge, LA (NOW HIRING)

Cortland Partners

Community Manager

Baton Rouge, LA · On-site

Lead by example to inspire your site team go above and beyond the call of duty * Share priorities ... Know how to manage large accounts, and preparing budgets to ensure expenses don't exceed funds is a ...

Cortland Partners

Community Manager

Baton Rouge, LA · On-site

Lead by example to inspire your site team go above and beyond the call of duty * Share priorities ... Know how to manage large accounts, and preparing budgets to ensure expenses don't exceed funds is a ...

Hobby Lobby

Retail Co-Manager

Baton Rouge, LA · On-site

$71K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Are you ready for the opportunity to thrive as a manager? We are currently hiring experienced ... call (800) 200-1494.

PCMS

EVS Operations Manager

Baton Rouge, LA · On-site

EVS Operations Manager Location: Baton Rouge, LA Schedule: Evening schedule; open availability ... Coordinate staffing coverage for call-outs, vacancies, and other operational needs * Monitor ...

O'Reilly Auto Parts

Assistant Store Manager

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the Call, Never Say No, Rock the Lot, etc...) Work with the store manager to ensure the retail ... sales counter is adequately staffed, especially during peak retail business hours (lunch, late ...

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Call Manager information

See Baton Rouge, LA salary details

$26.1K

$56.5K

$96.9K

How much do call manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for call manager in Baton Rouge, LA is $56,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $66,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.

What are the most commonly searched types of Call jobs in Baton Rouge, LA?

The most popular types of Call jobs in Baton Rouge, LA are:

What job categories do people searching Call Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Call Manager jobs in Baton Rouge, LA are:

Call Manager jobs near you

Donation Center Operations Manager

Particular Council of St. Vincent de Paul of Baton Rouge, Louisiana

Baton Rouge, LA • On-site

Full-time

Dental, Vision, Life, PTO

Re-posted 21 days ago

Job description

The OpportunityAs Donation Center Operations Manager, you’ll turn community generosity into reliable, trackable support for our mission. You will build and run centralized systems for in-kind intake, documentation, inventory visibility, reporting, and internal distribution across programs.Key responsibilities include:- Oversee daily donation center operations and workflow- Implement standardized processes for receiving, sorting, tracking, and distributing goods- Maintain accurate donor receipts, records, and reports using digital tools- Coordinate distribution with shelter, housing, dining, and essential needs teams- Ensure safe, organized storage and movement of donated itemsRequired qualifications/skills:- Bachelor's degree in Business Administration, nonprofit management, operations, logistics, or related field preferred; equivalent experience consisdered- 3–5 years in operations/logistics/warehouse/retail/nonprofit operations (or related)- Strong technology proficiency; inventory software experience preferred- Valid driver’s license; ServSafe Food Handler within 90 days- Ability to lift 50 lbs and work in an active, public-facing environmentApply to help steward resources with integrity and make a difference every day.A Day of FlowYour morning starts with opening the center, checking the schedule, and reviewing what programs need most. Donors arrive steadily; you greet them warmly, capture key details, and keep items moving from drop-off to clearly labeled zones. Midday is a mix of quick system updates, coordinating pickups or internal deliveries, and answering questions from staff and volunteers. As the day progresses, you spot bottlenecks, adjust the layout, and keep inventory visibility clean so teams can plan confidently. You wrap up by reconciling counts, filing receipts, and leaving the space reset for tomorrow’s community impact.Your Total RewardsMedical, dental, and vision insurance; life insurance; Health Savings Account (HSA); Paid Time Off; paid meals; and employee discounts.