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Call Listener Jobs in Starkville, MS (NOW HIRING)

CITY OF STARKVILLE

Dispatcher - Part Time

Starkville, MS · On-site

$17.50/hr

Ability to listen to others for understanding their needs and situation. * Ability to remain calm ... emergency call-back as needed. * Must maintain confidentiality and comply with all applicable ...

EquipmentShare

Rental Coordinator

Columbus, MS · On-site

$17.25 - $22.75/hr

... call home * Career advancement, leadership training, and professional development opportunities ... great listener and care about solving your customer's problems * You're energized by building ...

EquipmentShare

Rental Coordinator

Columbus, MS · On-site

$17.25 - $22.75/hr

... call home * Career advancement, leadership training, and professional development opportunities ... great listener and care about solving your customer's problems * You're energized by building ...

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Call Listener information

See Starkville, MS salary details

$9

$16

$22

How much do call listener jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for call listener in Starkville, MS is $16.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.26 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Starkville, MS?

For Call Listener jobs in Starkville, MS, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Starkville, MS look for?

The top searched job categories for Call Listener jobs in Starkville, MS are:

What cities near Starkville, MS are hiring for Call Listener jobs?

Cities near Starkville, MS with the most Call Listener job openings:

Call Listener jobs near you
Infographic showing various Call Listener job openings in Starkville, MS as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,449 per year, or $16.1 per hour.

Production Director (Starkville Campus)

Pinelake Church

Starkville, MS • On-site

Full-time

Medical, Vision, Life

Re-posted 17 days ago

Job description

SUMMARY
This position serves on the Starkville Worship Team by leading production aspects of the ministry under the leadership of the Worship Pastor. This position will develop and lead strategies in spiritual care, recruiting, equipping and assimilation of servant leadership in the Production Ministry at the Starkville Campus.
GENERAL RESPONSIBILITIES
  • Learn
    • Pursue a growing relationship with Jesus through consistent time in God's Word and prayer.
    • Continually grow in your understanding of the Jesus-Centered Life (salvation, identity, life, and authority in Christ).
    • Remain teachable and hungry, seeking feedback, learning from others, and developing both spiritually and professionally.
    • Cultivate awareness of God's presence in everyday life, listening to the Holy Spirit and responding in obedience.
  • Live
    • Practice and model the rhythms of Be the Church (Grow, Pray, Connect, and Share).
    • Pursue emotional health by engaging in self-awareness, addressing past wounds, and cultivating honest, healthy relationships.
    • Practice healthy rhythms, prioritizing your relationship with Jesus and your family
    • Embody a life of integrity and surrender, allowing your private life with God to shape your work.
  • Lead
    • Take ownership of disciple-making by personally investing in others and helping them move toward a Jesus-Centered Life.
    • Walk others through the Discipleship Pathway (Essentials → JCL → Be the Church), helping them discover and take their next step.
    • Shepherd people, not just programs, by listening for where God is at work in their story and walking with them toward transformation.
    • Equip and release others by developing Servant Leaders and multiplying disciples who Learn from Christ, Live in Christ, and Lead others to Christ.
    • Measure success by life change, spiritual formation, and multiplication-not just attendance or activity.
  • Embrace the Culture
    • Value and embody the staff values, which we call the 7 H's: Humility, Honor, Honesty, Hunger, Holy Spirit, Health, and Harmony
    • Communicate clearly, honestly, and proactively in a way that builds trust, unity, and momentum.
    • Work in alignment with the church vision and leadership
    • Participate fully in the life of your campus or team, contributing to the unity, health, and shepherding of the faith family.

SPECIFIC LIST OF DUTIES AND RESPONSIBILITIES:
  • Develop and lead people through a systematic process of recruiting, assimilating, and equipping leaders who serve in video, lighting, audio, staging and producing.
  • Develop and lead strategies in the spiritual discipleship and development of Production Team members.
  • Approve, manage, and provide A/V support for events at the Starkville Campus through Rock management software - weddings, funerals, Bible studies, occasional outside events, etc. Responsible for staffing the approved events.
  • Working under the coaching of the One Church Production Director, will consult and assist in design of all staging elements.
  • In partnership with the Worship Pastor, the Production Director will lead all Production Teams for Sunday and corporate gatherings to execute the service vision across all Pinelake Starkville venues.
  • Working with the One Church Production Director, will speak into, develop, and be responsible for the overall look and feel of services at the Starkville campus - video elements, lighting, sound, mood - and how they all flow together to support the message and heart of the day.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
  • Supervises servant leaders.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
EDUCATION AND/OR EXPERIENCE
Bachelor's degree or equivalent; and four to six years of related experience and/or training; or equivalent combination of education and experience. Expertise in FOH audio, lighting and video systems is essential.

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