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Call Listener Jobs in Georgetown, KY (NOW HIRING)

PLACE

Real Estate Agent

Lexington, KY · On-site

$90K - $110K/yr

Commit to weekly 1:1 coaching session, weekly trainings and Partner Call * Consult with sellers ... You are excellent at building rapport, listening to the needs of others and identifying solutions.

lwg

Sales Associate - Big O Tires

Lexington, KY · On-site

$14 - $19/hr

This includes but is not limited to achieving high call conversion rates, correctly applying sales ... Listen to needs and provide knowledgeable advice and recommendations for automotive repair services.

COMPANY WRENCH LTD

Service Writer

Frankfort, KY

Gathers equipment information, organizes customer concerns and requested services by listening to ... Expresses customer's sense of urgency for the repair or service call. * Assists service manager by ...

Company Wrench Ltd

Service Writer

Frankfort, KY · On-site

Gathers equipment information, organizes customer concerns and requested services by listening to ... Expresses customer's sense of urgency for the repair or service call. * Assists service manager by ...

Carmax

Automotive Sales Consultant

Lexington, KY · On-site

$8.20 - $20/hr

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

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Showing results 21-40

All JobsCall Listener JobsCall Listener Jobs in Georgetown, KY

Call Listener information

See Georgetown, KY salary details

$9

$16

$22

How much do call listener jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call listener in Georgetown, KY is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.36 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Georgetown, KY?

For Call Listener jobs in Georgetown, KY, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Georgetown, KY look for?

The top searched job categories for Call Listener jobs in Georgetown, KY are:

What cities near Georgetown, KY are hiring for Call Listener jobs?

Cities near Georgetown, KY with the most Call Listener job openings:

Call Listener jobs near you
Infographic showing various Call Listener job openings in Georgetown, KY as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 18% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,642 per year, or $16.2 per hour.

SRNA/CNA All Shifts

Nicholasville Nursing and Rehabilitation

Nicholasville, KY

Full-time

Life

Re-posted 4 days ago

Job description

SRNA- State Registered Nurse Aide/Certified Nursing Assistant - CNA- All Shifts

Nicholasville Nursing & Rehab is looking for a SRNA/CNA to join our team's mission and believe in our core values! Our mission: Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve.

Our Core Values... 

L - Listening

E - Empathy

A - Accountability

D - Decisiveness 

 This is how we create a culture to LEAD with Love. 

Position Overview:

The SRNA/CNA is a member of the community nursing team whose responsibility is to assist professional nursing personnel by delivering direct hands-on nursing care to ambulatory and non-ambulatory residents on a daily basis. The CNA is also responsible for assisting the residents to achieve the highest level of functioning while living as normal a lifestyle as possible.

Key Responsibilities:

• To perform or assist the resident with completing Activities of Daily Living (ADL).

• Respond to residents call lights to provide maximum comfort, safety and privacy.

• Transport residents by ambulation or by wheelchair to areas of community (dining room, lobby and activities).

• Report any significant findings/observations to nurse immediately.

• Assist residents on admission, transfer and discharge to make a smooth transition.

• Responsible for the safekeeping of residents’ personal possessions.

• Keep resident rooms neat and safe.

• Follow proper infection control techniques

• Respect the rights of each resident, particularly privacy and confidentiality.

• Re-teach resident to perform ADL skills.

• Provide restorative care to prevent pressure sores, contractures, and complications.

• Participate in Continuous Quality Improvement and ensures follow-up occurs.

• Converse with resident and family; assist them on adjustment to the community.

• Ensure adequate hydration and nutrition of resident; report deviations from norm to the Charge Nurse promptly.

• Perform blood pressure, pulse, respirations, intake/output and weights accurately.

Qualifications:

• Certified and state tested as a State Registered Nurse Aide/Certified Nursing Assistant in the state employed; certificate must be active, valid, and in good standing.

Bluegrass Benefits:

  • Quarterly Pay Increase

  • Daily Pay

  • Company-Paid Life Insurance

  • Telehealth Services

  • Double Pay on Holidays

  • Care Team Member Relief Fund

Join the Nicholasville Care team where compassion meets excellence!

#BlueMed2