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Call Excellence Coach Jobs (NOW HIRING)

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

MCI Careers

Call Center Supervisor

Wichita, KS · On-site

$30K - $40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

MCI Careers

Call Center Supervisor

Savannah, GA · On-site

$40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

MCI Careers

Call Center Supervisor

Las Cruces, NM · Remote

$40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

MCI Careers

Call Center Supervisor

Las Cruces, NM · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

MCI Careers

Call Center Supervisor

Las Cruces, NM · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

MCI Careers

Call Center Supervisor

Las Cruces, NM · On-site

$40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

MCI Careers

Call Center Supervisor

Savannah, GA · On-site

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

MCI Careers

Call Center Supervisor

Savannah, GA · On-site

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Lead, coach, and develop CSRs to meet KPIs and performance standards * Conduct call reviews ... Build a positive, accountable, customer-focused culture Operational Excellence * Own inbound and ...

MCI Careers

Call Center Supervisor

Savannah, GA · On-site

$40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... to success through coaching, performance management, and operational excellence. This is a ...

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Call Excellence Coach information

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How much do call excellence coach jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for call excellence coach in the United States is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.52 per hour, depending on experience, location, and employer.

What are popular job titles related to Call Excellence Coach jobs?

For Call Excellence Coach jobs, the most frequently searched job titles are:

Infographic showing various Call Excellence Coach job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $46,678 per year, or $22.4 per hour.

Call Center Leader -- Dispatch & Ops Excellence

Zebulon, NC • On-site

Montgomery Hassell Inc.
Business Management Consulting • 1 - 10 employees
Learn more about Montgomery Hassell Inc.external

Other

Posted 23 days ago

Job description

Why Join This Company?

This well-established, family-owned company has proudly served the region for over 50 years. Known for reliability, professionalism, and exceptional customer service, the company has built a strong reputation as a trusted leader in their industry.

The organization continues to grow while maintaining the family-oriented culture and operational values that have been the foundation of its long-term success. This is an opportunity to join a stable, respected company where leadership, teamwork, customer service, and operational excellence are highly valued.

What Sets This Company Apart:

  • Family-owned culture with supportive leadership

  • Growth and advancement opportunities

  • Fast-paced, team-oriented operations environment

  • Opportunity to make a direct impact on operations for this business

  • Competitive compensation package

What You’ll Do

  • Oversee daily call center operations

  • Manage incoming service calls and ensure timely job assignment and completion

  • Lead, coach, and support operations personnel

  • Prepare reports, operational metrics, and performance tracking data

  • Maintain compliance with company policies, safety standards, and transportation procedures

  • Foster a professional, customer-focused, and team-oriented call center environment

Minimum Qualifications Required

  • Experience leading high-volume call centers or dispatch teams

  • Strong communication, organization, multitasking, and problem-solving skills

  • Ability to work effectively in a fast-paced environment

  • Proficiency with Microsoft Office Suite, including Word, Excel, and Teams

  • Strong decision-making and customer service abilities

  • Professional, dependable, and operations-focused mindset

About the Company

This family-owned organization has spent decades building a reputation for dependable service, operational excellence, and customer commitment throughout the region. Candidates seeking long-term stability, leadership opportunities, and the ability to make a meaningful operational impact within a respected transportation organization are encouraged to apply.


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