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Call Emergency Service Jobs (NOW HIRING)

Chatham County, GA

Call Taker Trainee

Savannah, GA · On-site

$42K/yr

Call Taker Trainee Discover the best of suburban and urban living in Chatham County, Coastal ... Answers emergency and non-emergency calls for service received by Chatham 911 Communications ...

Atlas Residential LLC

Be Seen First

Overnight Concierge 11pm-7am Sat/Sun

Boston, MA · On-site

$18 - $20/hr

Call emergency services, as necessary. Required Skills * Ability to carry packages weighting up to 40lbs * Ability to stand for majority of the shift * Customer Service * Proficient in Microsoft ...

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How much do call emergency service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for call emergency service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Emergency Service vs Emergency Dispatcher?

AspectCall Emergency ServiceEmergency Dispatcher
CredentialsHigh school diploma, emergency response trainingHigh school diploma, dispatch training, certifications often required
Work EnvironmentEmergency call centers, on-call shiftsDispatch centers, 24/7 operations
Industry UsagePublic safety, emergency responsePublic safety, emergency response
Job RoleAnswer emergency calls, assess situationsCoordinate response units, relay information

Emergency Dispatchers and Call Emergency Service personnel both operate in emergency response environments, handling urgent calls and coordinating responses. While Call Emergency Service staff primarily answer calls and assess situations, Emergency Dispatchers focus on coordinating response units and relaying critical information. Both roles require similar certifications and work in high-pressure, 24/7 environments, making them closely related but distinct in their specific responsibilities.

What cities are hiring for Call Emergency Service jobs?

Cities with the most Call Emergency Service job openings:

What are popular job titles related to Call Emergency Service jobs?

For Call Emergency Service jobs, the most frequently searched job titles are:

EMS Emergency Call Taker

Newark, NJ

University Hospital, Newark NJ
Health Care and Social Assistance • 1 - 5K employees
Learn more about University Hospital, Newark NJexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago

Job description

About the Role

The EMS Emergency Call Taker is responsible for receiving and triaging emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System. This role involves collecting critical information, delivering pre-arrival and post-dispatch instructions, and coordinating the deployment of appropriate resources. The Call Taker monitors all communications to ensure efficiency and the safety of field units, operating under the guidance of an EMS Communications Supervisor. This position works primarily in the communications center, but may assist in the field as needed, completing all required documentation and contributing to the smooth operation of EMS services while professionally representing University Hospital and its EMS team.


What You’ll Do

  • Answers and triages emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System

  • Gathers and processes essential caller information quickly and accurately

  • Provides pre-arrival and post-dispatch instructions to callers as needed

  • Dispatches and coordinates the response of appropriate EMS resources

  • Monitors radio and phone communications to ensure operational efficiency and responder safety

  • Operates under the supervision of an EMS Communications Supervisor

  • Primarily functions within the EMS communications center, with the ability to assist in the field as required


What You’ll Bring

Required:


    • High school diploma or GED required

    • One (1) year of emergency services experience preferred

    • One (1) year of public safety dispatching experience preferred

    • Fire Dispatch certification preferred

    • Must pass a medical evaluation and respirator fit test, and be able to wear an N95 mask in compliance with PEOSHA standards

    • Bilingual English/Spanish skills preferred

  • Required Credentials (must be current and in good standing):

    • NJ Basic Telecommunicator Certification

    • NJ Emergency Medical Dispatcher (EMD) Certification

    • Medical Priority Dispatch System (MPDS) Certification (must be obtained within 1 year of hire)

    • American Heart Association (AHA) BLS for the Healthcare Provider

    • Incident Command System (ICS) Level 100 Certification

    • National Incident Management System (NIMS) Awareness Certification

What We Offer

  • Medical & Prescription Drug Coverage
  • Dental & Vision Insurance
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Short- & Long-Term Disability Insurance
  • Pension Plan
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Professional Development

Compensation (NJ Job Transparency Law)

In compliance with New Jersey’s Pay Transparency Act, the hourly range for this position is TE/1550 Probationary Rate $23.57 - Job Rate $24.07- Two (2) Year Rate $24.79.University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate’s relevant work experience, education and training, key skills, internal equity, market data, and organizational needs.


About Us

University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.

Apply Today

We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you

University Hospital logo

About University Hospital

Sourced by ZipRecruiter

This University Hospital Credo expresses the commitment that our employees make to our patients and to their coworkers. Each individual promises to deliver the best outcome for each patient he or she encounters, at every encounter. This pledge encompasses everything from warm and professional customer service to a clear and succinct explanation of a medical diagnosis – and everything in between. We understand that each and every one of our patients deserves and will receive our utmost attention and respect. It is our pleasure to help our patients through their health care experience at University Hospital. It is our privilege to assist them in their journey. That is our commitment to you.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, NJ, US

Year founded

1882

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