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Call Centre Representative Jobs in Florida (NOW HIRING)

RadX Inc.

Call Center Representative

Bonita Springs, FL · On-site

$15 - $18.75/hr

Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in a supportive and empathetic environment where every ...

SkillBridge Academy

Call Center Representative

Tampa, FL · On-site

$34K - $39K/yr

Call Center Representative Skillbridge Academy is seeking a professional and customer-focused Call Center Representative to join our growing team in Tampa, FL. In this role, you will serve as a key ...

Alta Resources

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a Call ...

Radx

Call Center Representative

Bonita Springs, FL

$15 - $18.75/hr

Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in a supportive and empathetic environment where every ...

altaresourceshcm

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When youjoin Alta Resources as a Call Center ...

Nexxaworks

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

Consider Posh Pro

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

Call Center Representative At Consider Posh Pro, we've got a knack for turning dull moments into dazzling opportunities. We're the ones who add a splash of color to the black and white world of sales.

PostcardMania

Call Center Representative

Clearwater, FL · On-site

$15/hr

Join Our Team as a Call Center Representative! Are you interested in joining one of Tampa Bay's Top Workplaces (for 12 years running!) that provides on-the-job training and a fun, high-energy ...

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All JobsCall Centre Representative JobsCall Centre Representative Jobs in Florida

Call Centre Representative information

See Florida salary details

$8

$13

$18

How much do call centre representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for call centre representative in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What does a call centre representative do?

A Call Centre Representative is responsible for handling incoming and outgoing customer calls on behalf of a company. Their duties typically include answering questions, resolving complaints, processing orders, and providing information about products or services. They use scripts and databases to assist customers efficiently, aiming to provide excellent service and maintain customer satisfaction. Communication, problem-solving, and patience are key skills for this role.

What are the key skills and qualifications needed to thrive as a call centre representative, and why are they important?

To thrive as a Call Centre Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills are commonly required. Patience, problem-solving, and the ability to remain calm under pressure are standout soft skills in this role. These qualities ensure effective customer service, quick issue resolution, and a positive experience for callers, which are vital for organizational success.

What are some common challenges faced by call centre representatives, and how can they be managed effectively?

Call Centre Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting performance targets. Successfully managing these challenges involves using active listening skills, staying calm under pressure, and following established procedures for conflict resolution. Many organizations provide regular training and support from supervisors to help team members navigate these situations. Additionally, collaborating with colleagues and participating in team meetings can help share best practices and foster a supportive work environment.

What is the difference between Call Centre Representative vs Customer Service Agent?

AspectCall Centre RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, inbound/outbound calls, office settingCall centers, retail, online support, office setting
Industry UsageTelecommunications, finance, tech supportRetail, hospitality, e-commerce, tech support
Job FocusHandling calls, providing information, resolving issues over the phoneAssisting customers via phone, email, chat, resolving inquiries

Both roles involve assisting customers and require similar skills, but Call Centre Representatives primarily handle inbound and outbound calls in call center environments, often focusing on technical or service issues. Customer Service Agents may work across various channels like email or chat and in diverse industries. The roles overlap significantly, but the setting and communication channels can differ.

Can I work in a call centre representative without experience?

Entry-level call centre representative positions often do not require prior experience, as training is typically provided on the job. Strong communication skills, a customer-focused attitude, and basic computer knowledge are usually sufficient to start in this role.

What are popular job titles related to Call Centre Representative jobs in Florida?

For Call Centre Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Call Centre Representative jobs in Florida look for?

The top searched job categories for Call Centre Representative jobs in Florida are:

What cities in Florida are hiring for Call Centre Representative jobs?

Cities in Florida with the most Call Centre Representative job openings:

Call Centre Representative jobs near you
Infographic showing various Call Centre Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Representative

BCI Acrylic Independent Dealers

Jacksonville, FL • On-site

$600 - $900/wk

Other

Posted 8 days ago

Job description

Call Center Representative
Company: One & Done Bath Solutions
Location: Jacksonville, FL and surrounding areas
Employment Type: Full-Time
Compensation: $600-$900 per weekJoin Our Team!
With more than 25 years of experience, One & Done Bath Solutions is one of the fastest-growing brands in the acrylic bath remodeling industry. We provide custom bath remodeling solutions that are attractive, durable, and low-maintenance, helping homeowners improve their homes and quality of life.
We are currently seeking a Call Center Representative to join our Jacksonville, FL market and surrounding areas.
If you enjoy speaking with people, providing excellent customer service, and working in a fast-paced environment, this could be a great opportunity for you.General Purpose
As a Call Center Representative, you will contact homeowners by telephone, schedule qualified appointments for free consultations, enter lead information, maintain reports, and respond to calls from homeowners who are interested in our services.Responsibilities
  • Deliver a scripted presentation to homeowners
  • Adapt the scripted presentation to address individual homeowner needs
  • Answer questions and handle homeowner concerns and objections professionally
  • Collect homeowner information, including names, addresses, and phone numbers
  • Schedule appointments over the telephone
  • Enter appointment details into the computer system
  • Document homeowner information and important details from conversations
  • Confirm appointments scheduled by canvassers or sales representatives
  • Schedule appointments for sales representatives to meet with prospective homeowners
  • Conduct quality-control calls
  • Answer calls from potential customers responding to advertisements
  • Follow up with homeowners after initial contact
  • Update lead information and maintain accurate reports
Qualifications
  • Strong customer service and communication skills
  • Knowledge of sales and marketing principles and strategies
  • Previous experience in telemarketing, sales, marketing, promotions, or a related field is preferred
  • Ability to communicate confidently and professionally with homeowners
  • Comfortable handling questions, concerns, and objections
  • Basic computer skills and proficiency with relevant computer applications
  • Strong attention to detail and organizational skills
  • Product knowledge will be provided through training
Why Join One & Done Bath Solutions?
Join a growing team where you can develop your communication and sales skills while helping homeowners improve their homes.
Apply today and become part of the One & Done Bath Solutions team!

Apply