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Call Centre Call Quality Analyst Jobs (NOW HIRING)

Sagility LLC

Quality Analyst

Concord, NC · Remote

Quality Analyst Education: High School Graduate is required Experience ... Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in ...

Sagility

Quality Analyst

Concord, NC · Remote

Quality Analyst Education: High School Graduate is required Experience ... Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in ...

Sagility LLC

Quality Analyst

Quality Analyst Education: High School Graduate is required Experience ... Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in ...

Luxury Bath Technologies

Call Center Manager

Renton, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...

Luxury Bath Technologies

Call Center Manager

Seattle, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...

Luxury Bath Technologies

Call Center Manager

Renton, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...

Ned's Home

Be Seen First

Call Center Sales Supervisor

Fairfield, NJ · On-site

$70K - $80K/yr

Analyze performance data to identify trends and improvement opportunities * Implement strategies to ... Monitor call quality and ensure consistent, high-quality customer interactions * Resolve escalated ...

Luxury Bath Technologies

Call Center Manager

Seattle, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...

ttg Talent Solutions

OTC Call Center Lead

Doral, FL

$19 - $20/hr

Monitor and evaluate agent performance, including call quality, productivity, and adherence ... Support leadership with operational reporting and performance analysis. Training & Development ...

Sagility

Quality Analyst

Job title: Quality Analyst We are currently hiring a talented Quality Analyst to join us in a ... Six months - 1 year experience with call center or related field Sagility Offers Competitive ...

Sagility

Quality Analyst

Concord, NC · Remote

Job title: Quality Analyst We are currently hiring a talented Quality Analyst to join us in a ... Six months - 1 year experience with call center or related field Sagility Offers Competitive ...

Luxury Bath Technologies

Call Center Manager

Seattle, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...

Luxury Bath Technologies

Call Center Manager

Tukwila, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM Luxury Bath of Seattle is a growing home remodeling company specializing in high-quality bath and ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Meet individual and team performance targets, including call quality and productivity metrics.

ProCare Rx

Call Center Supervisor PBM

Gainesville, GA · On-site

$20/hr

Support call center initiatives to improve performance and achieve operational goals. * Complete ... Conduct regular call quality reviews and provide feedback to agents. * Hold monthly performance ...

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Showing results 21-40

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Call Centre Call Quality Analyst information

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$30K

$64.6K

$99K

How much do call centre call quality analyst jobs pay per year?

As of Sep 10, 2026, the average yearly pay for call centre call quality analyst in the United States is $64,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $83,000.00 per year, depending on experience, location, and employer.

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Call Center Representative (Inside Sales)

Sharonville, OH • On-site

Great Day Improvements: A Family of Brands
Construction • 201 - 500 employees
Learn more about Great Day Improvements: A Family of Brandsexternal

$16.75/hr

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago

Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Overview
Champion Window - Call Center Representative / Inside Sales
If you have excellent communication and customer service skills, join the Champion Window team! Champion has an immediate opening for a Call Center Representative.
Responsible for ensuring appointment correctness, monitoring call quality and data input, and piloting special programs.
First/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 ) Pay Rate - $16.25 per hour
Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hour
Responsibilities
* Call quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available
* Internal piloting of new programs before executed out to the external call center
* Inbound and outbound phone calls: appointment setting, appointment verifications, and service requests
* Reporting: prepare and publish reporting on weekly training opportunities and program accuracy
* Other duties as assigned
Qualifications
* 1-3 years' experience working in a call center / customer care environment
* Excellent customer service both written and verbal
* Excellent typing and grammar skills
* Process focused - structure and consistency is key
* Great attention to detail and strong project management skills
* The ability to successfully work as part of a team and autonomously
* Ability to manage several different projects simultaneously
* Appointments Plus/CRM knowledge a plus
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

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