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Call Centre Analyst Jobs (NOW HIRING)

Call Center

Helena, MT · On-site

$15.25 - $19/hr

Call Center Helena, MT, United States $ 14.00 - 15.00 (US Dollar) Call center needs 1 year medical ... Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new ...

Monitor and analyze call center performance metrics to identify areas for improvement * Ensure compliance with company policies and procedures * Provide coaching and training to call center ...

Call Center Manager

Hialeah, FL · On-site

$85K - $100K/yr

About the Job The Call Center Manager is responsible for overseeing daily operations of the call ... Analytical skills to interpret call data, identify trends, and implement operational improvements.

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

Responsibilities include analyzing call center metrics, implementing operational strategies, and improving service quality. The director will also be tasked with developing and executing policies ...

Analyze team and individual performance to identify trends and improvement areas. * Communicate ... Minimum 5 years of call center management experience. * Associate's degree or equivalent ...

Service Center Analyst

Sterling, VA · Hybrid

$20.25 - $27.75/hr

Technical Support Call Center * Hands-on experience supporting: * Microsoft Windows 11 * Microsoft Office 365 * SharePoint * Working knowledge of: * TCP/IP, DHCP, and DNS * PC hardware, printers, and ...

Monitor and analyze call center performance metrics, identify areas for improvement, and implement action plans to achieve service level objectives and customer satisfaction targets. * Ensure ...

Service Center Analyst

Sterling, VA · On-site

$20.25 - $27.75/hr

Technical Support Call Center * Hands-on experience supporting: * Microsoft Windows 11 * Microsoft Office 365 * SharePoint * Working knowledge of: * TCP/IP, DHCP, and DNS * PC hardware, printers, and ...

Monitor and analyze call center performance metrics, identify areas for improvement, and implement action plans to achieve service level objectives and customer satisfaction targets. * Ensure ...

Call Center Manager

Clermont, FL · On-site

$80K - $85K/hr

Monitor and analyze call center performance metrics, identify areas for improvement, and implement action plans to achieve service level objectives and customer satisfaction targets. * Ensure ...

Analyze team and individual performance to identify trends and improvement areas. * Communicate ... Minimum 5 years of call center management experience. * Associate's degree or equivalent ...

Analyze team and individual performance to identify trends and improvement areas. * Communicate ... Minimum 5 years of call center management experience. * Associate's degree or equivalent ...

Analyze team and individual performance to identify trends and improvement areas. * Communicate ... Minimum 5 years of call center management experience. * Associate's degree or equivalent ...

Showing results 21-40

Call Centre Analyst information

See salary details

$30K

$64.6K

$99K

How much do call centre analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for call centre analyst in the United States is $64,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Call Centre Analyst jobs?

Cities with the most Call Centre Analyst job openings:

What states have the most Call Centre Analyst jobs?

States with the most job openings for Call Centre Analyst jobs include:

What are popular job titles related to Call Centre Analyst jobs?

For Call Centre Analyst jobs, the most frequently searched job titles are:

Infographic showing various Call Centre Analyst job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,649 per year, or $31.1 per hour.

Call Center

Helena, MT • On-site

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees

$15.25 - $19/hr

Other

Re-posted 13 days ago


Job description

Call Center

Helena, MT, United States

$ 14.00 - 15.00 (US Dollar)

Call center needs 1 year medical insurance or medical office experience

Call center requires:

  • MS Office
  • 10-key by touch.
  • medical insurance or medical office experience
  • Excellent verbal and written communication skills.
  • Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply problem-solving skills Ability to relate to the customer Ability to remain calm under pressure Ability to adapt to and incorporate new technologies Ability to learn from past mistakes (and Successes!) Ability to manage time effectively

Call center duties:

  • Responds to telephone inquiries and complaints using standard scripts and procedures.
  • Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls.
  • Provides clear and concise information about the status of a claim or Medicaid members
  • Enrolls/un-enrolls clients, and if applicable everyone on the case by phone or paperwork with a provider..

Or refer someone


Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

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