Call Center Agent
$14.50 - $19.25/hr
We are seeking a Call Center Agent to join our team! We are seeking a Call Center Agent to join our team! You will be responsible for helping patients with location and other requested service ...
Call Center Agent
$14.50 - $19.25/hr
We are seeking a Call Center Agent to join our team! We are seeking a Call Center Agent to join our team! You will be responsible for helping patients with location and other requested service ...
Call Center Agent
$13.75 - $18/hr
Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...
Call Center Agent
$13.75 - $18/hr
Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...
Call Center Agent
$15 - $19.50/hr
Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...
Call Center Agent
$15 - $19.50/hr
Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...
CALL CENTER AGENT
$13.75 - $18/hr
Call Center Agent Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our ...
CALL CENTER AGENT
$13.75 - $18/hr
Call Center Agent Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our ...
Call Center Agent
$14.50 - $19/hr
Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...
Call Center Agent
$14.50 - $19/hr
Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...
Call Center Agent
$14 - $18.50/hr
Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...
Call Center Agent
$14 - $18.50/hr
Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...
Call Center Agent
Miami, FL · On-site
$14.25 - $19/hr
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...
Quick apply
Call Center Agent
Miami, FL · On-site
$14.25 - $19/hr
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...
CALL CENTER AGENT
Amarillo, TX · On-site
$13.72/hr
JOB TITLE: Call Center Agent JOB CLASS NUMBER: CLR077 PAY GRADE: G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager ...
CALL CENTER AGENT
Amarillo, TX · On-site
$13.72/hr
JOB TITLE: Call Center Agent JOB CLASS NUMBER: CLR077 PAY GRADE: G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager ...
CALL CENTER AGENT
Amarillo, TX · On-site
$13.72/hr
JOB TITLE: Call Center Agent JOB CLASS NUMBER: CLR077 PAY GRADE: G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager ...
CALL CENTER AGENT
Amarillo, TX · On-site
$13.72/hr
JOB TITLE: Call Center Agent JOB CLASS NUMBER: CLR077 PAY GRADE: G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager ...
Call Center Agent
South Jordan, UT · On-site
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
South Jordan, UT · On-site
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
CALL CENTER AGENT
Amarillo, TX · On-site
$13.72/hr
JOB TITLE: Call Center Agent JOB CLASS NUMBER: CLR077 PAY GRADE: G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager ...
CALL CENTER AGENT
Amarillo, TX · On-site
$13.72/hr
JOB TITLE: Call Center Agent JOB CLASS NUMBER: CLR077 PAY GRADE: G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager ...
Call Center Agent
$14.75 - $19.50/hr
Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated and motivated Call Center Agent to join our dynamic team. In this role, you will be the frontline ...
Call Center Agent
$14.75 - $19.50/hr
Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated and motivated Call Center Agent to join our dynamic team. In this role, you will be the frontline ...
Call Center Agent
South Jordan, UT · On-site
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
South Jordan, UT · On-site
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Quick apply
Call Center Agent
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
$14 - $18.25/hr
Call Center Agent At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to ...
Call Center Agent
$14 - $18.25/hr
Call Center Agent At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to ...
Call Center Agent
Atlanta, GA · Remote
$14.50 - $19/hr
Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent ...
Call Center Agent
Atlanta, GA · Remote
$14.50 - $19/hr
Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent ...
Call Center Agent
Marshalltown, IA · On-site
$14 - $18.25/hr
Call Center Agent Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty ...
Call Center Agent
Marshalltown, IA · On-site
$14 - $18.25/hr
Call Center Agent Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty ...
Call Center Agent
Petaluma, CA · On-site
$23.50/hr
Call Center Agent delivers exceptional patient customer service through all channels of support over the phone. Call Center Agent is responsible for promptly answering calls, scheduling appointments ...
Call Center Agent
Petaluma, CA · On-site
$23.50/hr
Call Center Agent delivers exceptional patient customer service through all channels of support over the phone. Call Center Agent is responsible for promptly answering calls, scheduling appointments ...
Call Center Agent
Augusta, ME · On-site
$14.75 - $19.50/hr
Call Center Agent Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and ...
Call Center Agent
Augusta, ME · On-site
$14.75 - $19.50/hr
Call Center Agent Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and ...
Call Center Agent
South Jordan, UT · On-site
$14.25 - $18.75/hr
Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
South Jordan, UT · On-site
$14.25 - $18.75/hr
Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Centre Agent information
See salary details
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
How much do call centre agent jobs pay per hour?
As of Jun 5, 2026, the average hourly pay for call centre agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Call Centre Agent, and why are they important?
To thrive as a Call Centre Agent, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and basic computer applications is often required. Patience, active listening, and resilience under pressure are standout soft skills in this role. These competencies ensure efficient issue resolution, customer satisfaction, and the ability to handle high call volumes effectively.
What are some common challenges faced by Call Centre Agents, and how can they be managed effectively?
Call Centre Agents often encounter high call volumes, difficult customer interactions, and the need to quickly adapt to new processes or technologies. Managing these challenges involves strong communication skills, patience, and the ability to remain calm under pressure. Many organizations provide extensive training, scripts, and support from supervisors to help agents handle tough situations. Additionally, teamwork and regular feedback sessions can make it easier to share best practices and maintain a positive work environment.
What are Call Centre Agents?
Call Centre Agents are professionals who handle incoming or outgoing customer calls for a business or organization. They provide support, answer questions, resolve customer issues, and may also perform tasks such as taking orders, processing payments, or conducting surveys. These agents often use specialized computer systems to access information and record interactions. Strong communication skills, patience, and problem-solving abilities are essential for this role. Call Centre Agents can work in a variety of industries, including telecommunications, finance, healthcare, and retail.
What is the difference between Call Centre Agent vs Customer Service Representative?
| Aspect | Call Centre Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes training in communication skills | High school diploma or equivalent; customer service training often provided |
| Work Environment | Call centers, inbound/outbound call operations | Office settings, retail, or online support channels |
| Employer & Industry | Telecommunications, finance, retail, tech | Retail, banking, healthcare, tech |
| Common Search & Comparison | Yes | Yes |
Both roles involve assisting customers, but Call Centre Agents primarily handle inbound or outbound calls in call centers, focusing on telecommunication or sales. Customer Service Representatives may work in various settings, including retail or online support, providing assistance through multiple channels. While their skills overlap, Call Centre Agents often work in dedicated call environments, whereas Customer Service Reps may have broader responsibilities across different platforms.
More about Call Centre Agent jobs
What cities are hiring for Call Centre Agent jobs? Cities with the most Call Centre Agent job openings:
What states have the most Call Centre Agent jobs? States with the most job openings for Call Centre Agent jobs include:
What job categories do people searching Call Centre Agent jobs look for? The top searched job categories for Call Centre Agent jobs are:
- Work From Home Costco Call Center
- No Experience Remote Medical Call Center
- Work From Home Pizza Call Center
- Work From Home West Call Center
- Work From Home Td Bank Call Center
- Work From Home Cci Call Center International
- Remote Chick Fil A Distribution Center
- Work From Home Etihad Airways Call Center
- Comcast Call Center Remote
- Freelance 24 Hour Call Center Remote
$14.50 - $19.25/hr
Other
Posted 22 days ago
Job description
We are seeking a Call Center Agent to join our team!
We are seeking a Call Center Agent to join our team! You will be responsible for helping patients with location and other requested service information for our practice.
Responsibilities include (but not limited to):
Monday- Thursday 11:00am-7:00pm and Friday 9:30am-5:30pm.
We are seeking a Call Center Agent to join our team! You will be responsible for helping patients with location and other requested service information for our practice.
Responsibilities include (but not limited to):
- Handle customer inquiries in a polite and firm manner
- Help deescalate issues and incoming grievances
- Provide information about the products and services the practice provides
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions and as needed
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask putting patients and clients as a priority
- Positive and professional demeanor with a willing attitude
- Excellent written and verbal communication skills
Monday- Thursday 11:00am-7:00pm and Friday 9:30am-5:30pm.