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Call Centre Agent Jobs in Nevada (NOW HIRING)

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for ...

Circa Resort & Casino

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for ...

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for ...

Circa Resort & Casino

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.50 - $19/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for ...

Circa Las Vegas

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.50 - $19/hr

Call Center Agent As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room reservations, managing ...

Virgin Hotels

Call Center Agent - PT

Las Vegas, NV · On-site

$14.50 - $19/hr

YOUR MISSION (The ) The Call Center Agent will play an important role for expediting all incoming calls in a timely and accurate manner, and responding to emergency situations, as well as handling ...

Virgin Hotels

Call Center Agent - PT

Las Vegas, NV · On-site

$14.50 - $19/hr

YOUR MISSION (The ) The Call Center Agent will play an important role for expediting all incoming calls in a timely and accurate manner, and responding to emergency situations, as well as handling ...

CUSTOMER CONNEXX LLC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create appointments for them, while maintaining a strong emphasis on providing a positive first impression with ...

Virgin Hotels

Call Center Agent - PT

Las Vegas, NV · On-site

$14.50 - $19/hr

YOUR MISSION (The ) The Call Center Agent will play an important role for expediting all incoming calls in a timely and accurate manner, and responding to emergency situations, as well as handling ...

Precision Opinion

Call Center Agent

Las Vegas, NV · On-site

$14/hr

CALL CENTER earn $14 per HOUR Precision Opinion is a market research company collecting data by the phone for the health care industry. We've Moved! We are located in Central Las Vegas in a newly ...

Precision Opinion

Call Center Agent

Las Vegas, NV · On-site

$14 - $22.35/hr

CALL CENTER earn $14 per HOUR Precision Opinion is a market research company collecting data by the phone for the health care industry. We've Moved! We are located in Central Las Vegas in a newly ...

ARCA RECYCLING INC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create appointments for them, while maintaining a strong emphasis on providing a positive first impression with ...

Precision Opinion

Call Center Agent

Las Vegas, NV · On-site

$14 - $22.35/hr

CALL CENTER earn $14 per HOUR Precision Opinion is a market research company collecting data by the phone for the health care industry. We've Moved! We are located in Central Las Vegas in a newly ...

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All JobsCall Centre Agent JobsCall Centre Agent Jobs in Nevada

Call Centre Agent information

See Nevada salary details

$10

$17

$25

How much do call centre agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call centre agent in Nevada is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.33 per hour, depending on experience, location, and employer.

What is the difference between Call Centre Agent vs Customer Service Representative?

AspectCall Centre AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training in communication skillsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, inbound/outbound call operationsOffice settings, retail, or online support channels
Employer & IndustryTelecommunications, finance, retail, techRetail, banking, healthcare, tech
Common Search & ComparisonYesYes

Both roles involve assisting customers, but Call Centre Agents primarily handle inbound or outbound calls in call centers, focusing on telecommunication or sales. Customer Service Representatives may work in various settings, including retail or online support, providing assistance through multiple channels. While their skills overlap, Call Centre Agents often work in dedicated call environments, whereas Customer Service Reps may have broader responsibilities across different platforms.

What are some common challenges faced by call centre agents, and how can they be managed effectively?

Call Centre Agents often encounter high call volumes, difficult customer interactions, and the need to quickly adapt to new processes or technologies. Managing these challenges involves strong communication skills, patience, and the ability to remain calm under pressure. Many organizations provide extensive training, scripts, and support from supervisors to help agents handle tough situations. Additionally, teamwork and regular feedback sessions can make it easier to share best practices and maintain a positive work environment.

What are the key skills and qualifications needed to thrive as a call centre agent, and why are they important?

To thrive as a Call Centre Agent, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and basic computer applications is often required. Patience, active listening, and resilience under pressure are standout soft skills in this role. These competencies ensure efficient issue resolution, customer satisfaction, and the ability to handle high call volumes effectively.

How do you become a call centre agent with no experience?

To become a call centre agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers offer on-the-job training, so applying to entry-level positions and highlighting your willingness to learn can help you start in this role.

What is a call centre agent?

Call Centre Agents are professionals who handle incoming or outgoing customer calls for a business or organization. They provide support, answer questions, resolve customer issues, and may also perform tasks such as taking orders, processing payments, or conducting surveys. These agents often use specialized computer systems to access information and record interactions. Strong communication skills, patience, and problem-solving abilities are essential for this role. Call Centre Agents can work in a variety of industries, including telecommunications, finance, healthcare, and retail.

Which call centre agent pays the most?

Experienced call centre agents with specialized skills, such as technical support or bilingual abilities, tend to earn higher salaries. Supervisory or managerial roles within call centres also offer higher pay compared to entry-level positions. Salaries can vary based on industry, location, and company size.
Call Centre Agent jobs near you
Infographic showing various Call Centre Agent job openings in Nevada as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 82% Full Time, 11% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,465 per year, or $17.5 per hour.

CHG - Call Center - Agent

dtlvgroup

Las Vegas, NV • On-site

$14.25 - $18.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 14 days ago

Job description

Job Title: Call Center Agent
Company: Circa Hospitality Group
Location: 302 Building
Reports To: Call Center Manager

POSITION OVERVIEW:

As a Call Center Agent, you will serve as the first point of contact for guests calling Circa Hospitality Group. Your responsibilities include making room reservations, managing inquiries, and routing calls to the appropriate departments. You’ll play a critical role in ensuring smooth communication and delivering outstanding service to guests across all properties.

KEY RESPONSIBILITIES:

  • Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.
  • Act as a central operator by efficiently directing calls to the appropriate departments across all three properties.
  • Maintain up-to-date knowledge of hotel amenities, room types, rates, promotions, and property-specific details.
  • Navigate computer systems and software to access and manage customer data accurately.
  • Ensure a high level of professionalism and accuracy in all guest interactions.
  • Handle escalated or difficult calls with patience, empathy, and professionalism.
  • Perform data entry, and record-keeping as assigned.
  • Adhere to all company policies, procedures, and regulatory standards.
  • Meet and exceed quality assurance goals, productivity benchmarks, and customer satisfaction metrics.
  • Prioritize tasks and manage time effectively in a fast-paced, ever-evolving environment.
  • Stay current with internal updates, changes to procedures, and new promotions.

QUALIFICATIONS:

  • Experience: Previous call center or customer service experience required.
  • Communication Skills: Strong verbal and written communication abilities. Bilingual (English/Spanish) is a plus.
  • Technical Skills: Ability to navigate multiple computer applications and phone systems with ease.
  • Problem-Solving: Strong judgment and perceptiveness with the ability to analyze issues and resolve them quickly and efficiently.
  • Interpersonal Skills: Ability to build rapport with guests and maintain composure under pressure.
  • Organizational Skills: Excellent attention to detail and multitasking abilities.
  • Flexibility: Willingness to work varying shifts, including weekends and holidays, based on business needs.
  • Adaptability: Open to change, coachable, and quick to adjust to new procedures or environments.

BENEFITS:

  • Competitive hourly pay
  • Health, dental, and vision insurance
  • Paid time off
  • Opportunities for growth and advancement
  • Employee discounts at Circa Hospitality Group properties

ABOUT CIRCA HOSPITALITY GROUP:

Circa Hospitality Group is a dynamic and fast-growing company committed to creating exceptional guest experiences across all of our properties. Known for innovation and excellence in hospitality, we are building a centralized Call Center that will serve as the communication hub for all three of our properties. We're looking for professional, proactive, and customer-focused individuals to join our team as Call Center Agents.

DISCLAIMER:


This job description is intended to convey information essential to understanding the scope of the Call Center Agent role. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position. Management may modify duties and responsibilities as needed to meet the evolving needs of the company.

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