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Call Centre Agent Jobs (NOW HIRING)

Alphabe Insight

Call Center Agent

Columbus, OH · On-site

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Alphabe Insight

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Alphabe Insight

Call Center Agent

Birmingham, AL

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Air Conditioning Contractor

Call Center Agent

Clinton, IA · On-site

$17 - $21/hr

Call Center Agent The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call ...

ProAxis Consulting

Call center agent

Phoenix, AZ

$15 - $20/hr

Call Center Agent Location: Phoenix, AZ (100% Onsite) Local Candidates Preferred Job Summary We are seeking a Call Center Agent to provide customer support and assistance through inbound and outbound ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Horizon Point Marketing

Call Center Agent

Baton Rouge, LA · On-site

$11.75 - $15.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Horizon Point Marketing

Call Center Agent

Birmingham, AL

$14 - $18.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

City of Amarillo

CALL CENTER AGENT

Amarillo, TX · On-site

$13.75 - $18/hr

Call Center Agent Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our ...

Horizon Point Marketing

Call Center Agent

Oklahoma City, OK · On-site

$14 - $18.25/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Horizon Point Marketing

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

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Call Centre Agent information

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How much do call centre agent jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for call centre agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Centre Agent, and why are they important?

To thrive as a Call Centre Agent, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and basic computer applications is often required. Patience, active listening, and resilience under pressure are standout soft skills in this role. These competencies ensure efficient issue resolution, customer satisfaction, and the ability to handle high call volumes effectively.

What are some common challenges faced by Call Centre Agents, and how can they be managed effectively?

Call Centre Agents often encounter high call volumes, difficult customer interactions, and the need to quickly adapt to new processes or technologies. Managing these challenges involves strong communication skills, patience, and the ability to remain calm under pressure. Many organizations provide extensive training, scripts, and support from supervisors to help agents handle tough situations. Additionally, teamwork and regular feedback sessions can make it easier to share best practices and maintain a positive work environment.

What are Call Centre Agents?

Call Centre Agents are professionals who handle incoming or outgoing customer calls for a business or organization. They provide support, answer questions, resolve customer issues, and may also perform tasks such as taking orders, processing payments, or conducting surveys. These agents often use specialized computer systems to access information and record interactions. Strong communication skills, patience, and problem-solving abilities are essential for this role. Call Centre Agents can work in a variety of industries, including telecommunications, finance, healthcare, and retail.

What is the difference between Call Centre Agent vs Customer Service Representative?

AspectCall Centre AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training in communication skillsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, inbound/outbound call operationsOffice settings, retail, or online support channels
Employer & IndustryTelecommunications, finance, retail, techRetail, banking, healthcare, tech
Common Search & ComparisonYesYes

Both roles involve assisting customers, but Call Centre Agents primarily handle inbound or outbound calls in call centers, focusing on telecommunication or sales. Customer Service Representatives may work in various settings, including retail or online support, providing assistance through multiple channels. While their skills overlap, Call Centre Agents often work in dedicated call environments, whereas Customer Service Reps may have broader responsibilities across different platforms.

More about Call Centre Agent jobs
What cities are hiring for Call Centre Agent jobs? Cities with the most Call Centre Agent job openings:
What states have the most Call Centre Agent jobs? States with the most job openings for Call Centre Agent jobs include:
What job categories do people searching Call Centre Agent jobs look for? The top searched job categories for Call Centre Agent jobs are:
Call Centre Agent jobs near you
Infographic showing various Call Centre Agent job openings in the United States as of May 2026, with employment types broken down into 11% Locum Tenens, 1% Internship, 51% Full Time, 35% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Agent

Call Center Agent

Professional Moving & Storage INC

Detroit, MI

$13.75 - $18/hr

Other

Posted 10 hours ago

Job description

Call Center Agent

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Apply