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Call Centre Advisor Jobs (NOW HIRING)

Virginia Heart

Call Center Representative

Fairfax, VA · On-site

$19 - $23/hr

Is able to advise patients if they need to bring a referral to their appointment; able to advise patients if we do not participate with their insurance. REQUIREMENTS: * At least 1 year of Call Center ...

ASCENSUS

Call Center Representative

Denver, CO · Remote

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Call Center Representative

Philadelphia, PA · On-site

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Call Center Representative

Las Vegas, NV · On-site

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Call Center Representative

Atlanta, GA · On-site

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Virginia Heart

Call Center Representative

Falls Church, VA · On-site

$19 - $23/hr

Is able to advise patients if they need to bring a referral to their appointment; able to advise patients if we do not participate with their insurance. REQUIREMENTS: * At least 1 year of Call Center ...

ASCENSUS

Call Center Representative

Dallas, TX · Remote

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ASCENSUS

Call Center Representative

Atlanta, GA · Remote

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ASCENSUS

Call Center Representative

Washington, DC · Remote

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ASCENSUS

Call Center Representative

Salt Lake City, UT · Remote

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus, LLC.

Call Center Representative

Chicago, IL · On-site

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ASCENSUS

Call Center Representative

Miami, FL · Remote

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Call Center Representative

Austin, TX · On-site

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ASCENSUS

Call Center Representative

Houston, TX · Remote

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

ASCENSUS

Call Center Representative

Austin, TX · Remote

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

Ascensus

Call Center Representative

Addison, TX · On-site

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

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Infographic showing various Call Centre Advisor job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Call Center Representative (Remote) - Federal Law Enforcement - Texas and Florida

Florida City, FL • On-site

Universal Strategic Advisors
Business Management Consulting • 1 - 10 employees
Learn more about Universal Strategic Advisorsexternal

$21 - $23/hr

Other

Posted 5 days ago

Job description


US Advisors is seeking Call Center Representatives (remote) to support a federal law enforcement client in a 24/7 mission-critical contact center environment. Representatives will review, document, and report sensitive information while providing accurate call tracking, research, and escalation support.The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. 
Responsibilities
  • Answer and track high-volume inbound calls in a federal contact center
  • Document calls and prepare detailed reports in government systems
  • Conduct database and open-source intelligence (OSINT) research
  • Route and escalate calls according to operational procedures
  • Maintain accuracy while handling sensitive or law-enforcement related information
  • Other duties, as assigned 
Requirements
Required:
  • 3+ years of call center or contact center experience  
  • Associates Degree 
  • Proven ability to multitask simultaneously communicating and inputting data 
  • Strong written and verbal communication skills 
  • Proficiency with telephony systems, CRMs, and Microsoft Office Suite. 
  • Experience in handling sensitive information 
  • Ability to work in a 24/7 operational environment, including nights and weekends
Preferred:
  • Experience operating in federal, DHS, ICE, or law enforcement environments.
  • Prior experience supporting contact/call center environments.
  • Experience with 24/7 operational environments.

Compensation
The expected hourly rate is $21- $23
Additional Information
  • Client: Federal law enforcement agency
  • Clearance Requirement: Must be eligible for Public Trust clearance
  • Work Schedule: Full-time, remote (work from home) position supporting 24/7/365 operations
  • Start Date: Immediate upon background approval

About US Advisors
US Advisors is a professional services firm providing mission support, analytics, and compliance solutions to federal agencies. Our team helps strengthen national security, workforce readiness, and operational efficiency across civilian and law enforcement missions.
We value creativity, integrity, and collaboration—and we’re looking for professionals who bring those same qualities to every project.
Equal Employment Opportunity Statement US Advisors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.

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