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Call Center Jobs in Villa Rica, GA (NOW HIRING)

Express Employment Professionals - Dunwoody, GA

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Customer Service- Call Center

Atlanta, GA · On-site

$15 - $16/hr

We are looking for experienced Customer Service and Call Center professionals for immediate placement in the Norcross area. Customer Service/Dispatcher Call Center Environment ALL SHIFTS AVAILABLE ...

Verida Inc

Call Center Manager (WI)

Villa Rica, GA · On-site

Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational ...

Express Employment Professionals

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Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

Prime Marketing

Call Center Team Lead

Atlanta, GA · Remote

Prior team leadership, coaching, quality, training, or comparable call center leadership experience preferred. * Two or more years of customer service experience preferred. * Strong verbal, written ...

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All JobsCall Center JobsCall Center Jobs in Villa Rica, GA

Call Center information

See Villa Rica, GA salary details

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How much do call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center in Villa Rica, GA is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Villa Rica, GA?

The most popular types of Call Center jobs in Villa Rica, GA are:

What are popular job titles related to Call Center jobs in Villa Rica, GA?

For Call Center jobs in Villa Rica, GA, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Villa Rica, GA look for?

The top searched job categories for Call Center jobs in Villa Rica, GA are:

What cities near Villa Rica, GA are hiring for Call Center jobs?

Cities near Villa Rica, GA with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Villa Rica, GA as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,520 per year, or $15.6 per hour.

Outbound Call Center Specialist

Express Employment

Atlanta, GA • Remote

$17/hr

Contractor

Posted 26 days ago

Job description

Outbound Call Center Specialist

Atlanta, GA

Contract: $17/hr

Possible shifts: 8am-5pm, 9am-6pm, 10am-7pm or 11am-8pm. May require weekend availability.

Our client is a healthcare company seeking an Outbound Call Center Specialist. This position will be responsible for making outbound calls to our clients' members to provide support and guidance regarding kit activation and return processes.

Responsibilities
  • Outbound Calling: Make outbound calls to members to address their queries and concerns related to kit activation and return.
  • Problem-solving: Troubleshoot issues and provide solutions to ensure a smooth customer experience.
  • Product Knowledge: Develop a deep understanding of the company products and services to effectively communicate with members.
  • Data Entry: Accurately record call information and customer interactions in the company CRM (Salesforce) system.
Qualifications
  • Excellent verbal and written communication skills.
  • Patience and empathy to handle customer inquiries effectively.
  • Strong organizational and time management skills.
  • Proficiency in using CRM software and other relevant tools.
  • Experience with Salesforce is a plus.
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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