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Call Center Jobs in Romeoville, IL (NOW HIRING)

Kelly Services

Call Center Rep

Naperville, IL · On-site

$18.25/hr

Call Center / Customer Service Representatives needed in Naperville, Illinois Temporary to Hire job opportunity! Salary/Pay Rate/Compensation: $17.25/hour to start (will increase to $18.25/hr ...

Outcomes Operating Inc

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Pharmacy Call Center Rep

Chicago, IL · Remote

$18/hr

The Clinical Call Center Rep conducts outbound calls (Cold calling) and in a high-volume call center environment to engage patients in the Medication Therapy Management (MTM) program. This role ...

Leapfrog Online

Call Center, B2B

Chicago, IL · On-site

Call Center Business Lead Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of ...

Leapfrog Online

Call Center, B2B

Chicago, IL · On-site

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...

Leapfrog Online

Call Center, B2B

Chicago, IL

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...

Gobeacon

Bi-Lingual Call Center Agent

Chicago, IL

$18.50/hr

We are hiring for onsite bi-lingual Call Center Representatives to join our team. Pay for this position is $17.00 for training then $18.50 once training is complete. The Customer Service ...

NuMark Credit Union

Call Center Representative

Lemont, IL · On-site

$22.50 - $23.50/hr

As a Call Center Representative, you will act as one of our designated troubleshooters to assist members (customers) with questions and concerns through calls and webchats. You will not only provide ...

NuMark Credit Union

Call Center Representative

Lemont, IL · On-site

$22.50 - $23.50/hr

As a Call Center Representative, you will act as one of our designated troubleshooters to assist members (customers) with questions and concerns through calls and webchats. You will not only provide ...

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All JobsCall Center JobsCall Center Jobs in Romeoville, IL

Call Center information

See Romeoville, IL salary details

$11

$18

$25

How much do call center jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for call center in Romeoville, IL is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the job at a call center?

A call center job involves handling inbound or outbound phone calls to assist customers, provide information, or resolve issues. Employees often use computer systems and communication skills to address customer needs, working in a team environment with scheduled shifts.

How to make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks that pay higher rates or commissions. Increasing income may involve gaining skills in sales, technical support, or using tools like CRM software, and working for companies that offer performance-based incentives or premium pay for overtime. Achieving this income level typically requires experience, efficiency, and sometimes working multiple shifts or roles.

How to make 1000 a week remote?

A call center representative can earn $1,000 a week remotely by working full-time hours, often 40 hours or more, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining experience, acquiring relevant skills like CRM software proficiency, or working for companies that offer higher pay rates or performance bonuses.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn significantly higher salaries than entry-level positions. These roles often require experience, leadership skills, and knowledge of call center software and processes.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Romeoville, IL? The most popular types of Call Center jobs in Romeoville, IL are:
What are popular job titles related to Call Center jobs in Romeoville, IL? For Call Center jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Romeoville, IL look for? The top searched job categories for Call Center jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Call Center jobs? Cities near Romeoville, IL with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Romeoville, IL as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 78% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,987 per year, or $18.3 per hour.
Call Center Rep

Call Center Rep

Kelly Services

Naperville, IL • On-site

$18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Call Center / Customer Service Representatives needed in Naperville, Illinois
Temporary to Hire job opportunity!
Salary/Pay Rate/Compensation:
$17.25/hour to start (will increase to $18.25/hr. + commission following training)
This role is 100% in-office in Naperville, IL.
Interested? Please email resume to: spisana@kellyservices.com
Questions? Please call (630) 506-8757 and ask for Nancy
Shift:
Monday-Friday (10:30am-7:00pm). 
MUST be able to train Monday-Friday (8:00am-4:30pm) for the first 5 weeks.
Why you should apply to be an Onsite Contact Center Sales Representative:
  • Competitive base pay, with higher rates for bilingual Spanish speakers.
  • Opportunity to earn additional incentives such as performance-based bonuses and sales commissions.
  • Join a positive, result-driven culture that values your contributions and ideas.
  • Work with a team that’s passionate about promoting home warranty and energy-related products.
  • Gain valuable experience with industry-leading CRM tools in a growing organization.
What’s a typical day as an Onsite Contact Center Sales Representative? You’ll be:
  • Engaging with customers via phone and online to promote home warranty and energy-related products.
  • Making outbound calls and managing inbound inquiries with professionalism and enthusiasm.
  • Understanding customer needs and offering tailored solutions to drive sales and satisfaction.
  • Meeting and exceeding individual and team sales goals.
  • Maintaining accurate records in the CRM system and staying current on product knowledge.
  • Collaborating with teammates and sharing best practices to enhance performance.
  • Contributing to a positive workplace culture that reflects company values.
This job might be an outstanding fit if you:
  • Have at least 3 years of customer service or sales experience, ideally in a contact center environment.
  • Demonstrate proven success in upselling, cross-selling, and consistently meeting or exceeding sales targets.
  • Possess strong communication skills across verbal, written, and digital platforms.
  • Are experienced with CRM tools such as Salesforce or HubSpot.
  • Adapt quickly, learn new information with ease, and thrive in a dynamic, fast-paced setting.
  • Are a team-player with a positive attitude and a passion for helping others.
  • (Preferred) Have experience in home warranty or utility services, knowledge of HVAC systems, or are bilingual in Spanish.
  • Hold a High School Diploma or GED.
  • Are comfortable with basic computer literacy and Microsoft Office Suite.
Interested? Please email resume to: spisana@kellyservices.com
Questions? Please call (630) 506-8757 and ask for Nancy
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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