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Call Center Jobs in Merced, CA (NOW HIRING)

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Call Center information

See Merced, CA salary details

$11

$18

$26

How much do call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call center in Merced, CA is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.29 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.

What are the most commonly searched types of Call Center jobs in Merced, CA?

The most popular types of Call Center jobs in Merced, CA are:

What cities near Merced, CA are hiring for Call Center jobs?

Cities near Merced, CA with the most Call Center job openings:

Infographic showing various Call Center job openings in Merced, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,344 per year, or $18.9 per hour.

Advanced Provider - Emergency Medicine - Emanuel Medical Center

Vituity

Turlock, CA • On-site

$77 - $102/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Vituity rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

2nd of 887 rated healthcare providers


Job description

Turlock, CA – Seeking Emergency Medicine Advanced Providers

Become a Valued Member of Your Emergency Team

As an Advanced Provider, you play a critical role in our mission to improve lives in the Emergency Department and are a valued member of the full care team. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

 

Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

  • Seeking Emergency Department/Urgent Care Center physician assistants and nurse practitioners.
  • New grads will be considered and are encouraged to apply.
  • Current national certification and DEA are required.
  • ACLS and PALS are a plus.
  • Current CA state license is a plus.

The Practice

Emanuel Medical Center - Turlock, California

  • Established Family Medicine and Emergency Medicine Fellowship Program with rotating students.
  • 209 hospital beds with 32-bed ED.
  • 64,000 annual patient volume.
  • STEMI Receiving Center and takes transfers from outside facilities for higher level of care.
  • Provider housing 5 minutes from medical center is available.
  • Emanuel Medical Center has partnered with Stanford Health Care to offer a state-of-the-art Radiation Oncology Center.
  • Scribe coverage to assist with charting and throughput.
  • Overlapping advanced provider and Physician shifts.
  • Subspecialty coverage includes general surgery, cardiology, nephrology, gastroenterology, orthopedics, pediatrics, OB/GYN and hospitalists. Patients needing a subspecialty not listed can be easily transferred.
  • Central to all that is California, located just west of Yosemite National Park and within a 2-hour drive to the Bay Area.

The Community

  • Known for CA State University Stanislaus, its vibrant downtown, and annual Turlock Fair, the city celebrates its rural roots while embracing growth and development.
  • Turlock, California, located in the heart of the Central Valley, offers a charming, family-friendly environment with a blend of agricultural heritage and modern amenities.
  • Known as the “City of Tuscan”, Turlock has a strong agricultural foundation, providing a wide variety of crops, including almonds, grapes, and tomatoes.
  • Turlock’s affordable cost of living and close proximity to larger cities and national parks make it an attractive city to those who wish to live in California without higher expenses of urban areas.
  • Outdoor enthusiasts can enjoy Modesto Reservoir, Lake McClure, Lake McSwain, Pinecrest Lake, all of which offers hiking, boating, fishing, swimming, and camping opportunities.
  • Merced River Trail is a nearby scenic trail for walking, running or cycling.
  • The San Joaquin River offers kayaking and canoeing, allowing water sports enthusiasts to enjoy the natural beauty of the river.
  • The city is recognized for its clean, safe neighborhoods and strong sense of community, making it an excellent place for families and professionals.
  • Its central location provides convenient access to larger cities like Modesto and Merced, while San Francisco, the Bay Area, Yosemite National Park, and Sacramento are all within a few hours’ drive.
  • Turlock’s unique combination of small-town charm, outdoor recreation, and proximity to urban conveniences makes it a wonderful place to live and work.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

  • Superior health plan options
  • Dental, Vision, Life and AD&D coverage, and more
  • Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
  • Variety of Pre-Tax Savings Accounts including HSA, FSA, Dependent Care and Commuter Benefits
  • Time Off when you need it: Start with 4 weeks PTO annually and increase to 6 weeks with tenure, plus generous sick leave
  • Flexible scheduling for work/life balance
  • Annual cash bonus
  • Professional Expense Reimbursement for medical staff dues, states licenses, DEA license, and national recertification fees
  • Up to $1,500 annual allowance for medical education courses and professional memberships
  • Student Loan Refinancing Discounts
  • EAP and travel assistance included
  • Free education opportunities for personal and professional growth
  • Several wellness programs that focus on provider wellbeing and health
  • Purpose-driven culture focused on improving the lives of our patients, communities, and employees

Salary range for this role is $77 - $102 per hour. Please speak with a recruiter for more information.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.


What Vituity employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Vituity

Sourced by ZipRecruiter

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Emeryville, CA, US

Year founded

1975