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Call Center Jobs in Merced, CA (NOW HIRING)

MV Transportation

Operations Manager

Merced, CA

$90K - $104K/yr

Effectively manage all call center functions. * Effectively manage customer relations through both direct contact and outreach programs. * Identify, select, train and mentor location staff.

MV Transportation

Operations Manager

Merced, CA · On-site

$90K - $104K/yr

Effectively manage all call center functions. * Effectively manage customer relations through both direct contact and outreach programs. * Identify, select, train and mentor location staff.

MV Transportation

Operations Manager

Merced, CA · On-site

$90K - $104K/yr

Effectively manage all call center functions. * Effectively manage customer relations through both direct contact and outreach programs. * Identify, select, train and mentor location staff.

Driveline

Flex Merchandiser

Dos Palos, CA · On-site

$17.40/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Hilmar, CA · On-site

$17.40/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Clinton, MI · On-site

$14.73/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

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All JobsCall Center JobsCall Center Jobs in Merced, CA

Call Center information

See Merced, CA salary details

$11

$18

$26

How much do call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center in Merced, CA is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.29 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Merced, CA?

The most popular types of Call Center jobs in Merced, CA are:

What are popular job titles related to Call Center jobs in Merced, CA?

For Call Center jobs in Merced, CA, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Merced, CA look for?

The top searched job categories for Call Center jobs in Merced, CA are:

What cities near Merced, CA are hiring for Call Center jobs?

Cities near Merced, CA with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Merced, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,344 per year, or $18.9 per hour.

Medical Assistant ENT experience

Cornerstone Staffing Solutions Inc

Merced, CA

$25.73/hr

Full-time

Posted 3 days ago

New

Job description

Medical Assistant / Medical Office Representative
Location: Merced, CA
Schedule: Full-Time | Onsite
Specialty: ENT ( Ear, Nose, & Throat)
Pay: $25.73

One Role. Two Ways to Make a Difference.

Cornerstone Staffing Solutions is seeking a versatile Medical Assistant / Medical Office Representative to support both patient care and front-office operations in a busy family medicine practice.
This position will primarily support the call center, referrals, authorizations, and scheduling but must be comfortable transitioning into a clinical Medical Assistant role when coverage is needed.
What You’ll Do

Patient Access and Front Office
  • Answer incoming calls and provide professional patient support.
  • Schedule appointments, procedures, and follow-up visits.
  • Coordinate referrals, authorizations, and insurance verification.
  • Obtain preauthorizations for procedures, imaging, testing, and medications.
  • Update patient demographics, insurance, and billing information.
  • Collect payments and follow established cashiering procedures.
  • Route patient messages and respond within required timeframes.
  • Assist with medical records, HIPAA forms, disability paperwork, and FMLA documentation.
Clinical Support
  • Room patients and prepare them for examinations and procedures.
  • Obtain and document vital signs, medications, and patient concerns.
  • Assist providers with examinations and in-office procedures.
  • Collect and prepare blood or other approved specimens.
  • Prepare medications and injections under an authorized provider’s written order and within the Medical Assistant scope of practice.
  • Process prescription requests as directed by the provider.
  • Prepare, clean, and restock examination rooms.
  • Maintain accurate documentation in the electronic health record.
  • Follow infection-control, OSHA, safety, and patient-confidentiality standards.
What We’re Looking For
  • High school diploma or GED required
  • Completion of an approved Medical Assistant program or equivalent qualifying military training required
  • Current American Heart Association BLS certification required
  • At least six months of outpatient Medical Assistant experience preferred
  • Medical office, high-volume customer service, referral, or surgical-scheduling experience preferred
  • Call center and billing experience preferred
  • Knowledge of medical terminology, CPT and ICD coding, and basic pharmacology required
  • Strong computer, keyboarding, and standard office-equipment skills
  • Experience with electronic practice-management systems preferred
  • Experience using multiline or automatic call-distribution phone systems preferred
  • Excellent communication, organization, and customer-service skills
  • Flexibility to support both administrative and clinical responsibilities
Physical Requirements
  • Ability to stand, walk, bend, reach, and perform repetitive hand movements
  • Ability to move or lift up to 50 pounds occasionally
  • Ability to work efficiently in a fast-paced clinical and call-center environment
Ready to Take the Next Step?
If you can create an excellent patient experience over the phone, at the front desk, and in the examination room, apply today through Cornerstone Staffing Solutions.

Cornerstone Staffing Solutions is an equal opportunity employer.