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Call Center Jobs in Georgetown, TX (NOW HIRING)

BCforward

Call Center Agent

Austin, TX

$14.75 - $19.50/hr

... or call center experience required Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid Program and third party liability. Local Candidates Only; " Intermediate computer skills Excellent ...

BCforward

Call Center Agent

Austin, TX

$14.75 - $19.50/hr

... or call center experience required Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid Program and third party liability. Local Candidates Only; " Intermediate computer skills Excellent ...

MCI Military Recruitment

Call Center Agent

Killeen, TX · On-site

$14/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

Call Center Representative

Killeen, TX · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

MCI Careers

Call Center Representative

Killeen, TX

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

MCI Careers

Call Center Representative

Killeen, TX · On-site

$14.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

MCI Careers

Call Center Sales Supervisor

Killeen, TX · On-site

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

Call Center Sales Supervisor

Killeen, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 3-years of total call center experience or 1-year of call center management experience * Associate's degree or equivalent combination of education and relevant work experience

MCI Careers

Call Center Sales Supervisor

Killeen, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer ...

MCI Careers

Call Center Sales Supervisor

Killeen, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 3-years of total call center experience or 1-year of call center management experience * Associate's degree or equivalent combination of education and relevant work experience

MCI Careers

Call Center Agent

Killeen, TX · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing ...

MCI Careers

Call Center Agent

Killeen, TX

$14/hr

We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing ...

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Showing results 21-40

All JobsCall Center JobsCall Center Jobs in Georgetown, TX

Call Center information

See Georgetown, TX salary details

$10

$16

$23

How much do call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center in Georgetown, TX is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.88 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Georgetown, TX?

The most popular types of Call Center jobs in Georgetown, TX are:

What are popular job titles related to Call Center jobs in Georgetown, TX?

For Call Center jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Georgetown, TX look for?

The top searched job categories for Call Center jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Call Center jobs?

Cities near Georgetown, TX with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Georgetown, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,616 per year, or $16.6 per hour.

Call Center Agent

BCforward

Austin, TX

$14.75 - $19.50/hr

Full-time

Re-posted 4 hours ago

Job description

Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

MUST BE AVAILABLE 7AM - 7PM will have staggering shifts within that time. 

Project will not accommodate special schedule requests 

" College Grad with 1 year Microsoft Office OR Military Veteran with 1 year Microsoft Office OR 

High school diploma, GED, or equivalent certification w/ Minimum 6 months of customer service or call center experience required 

Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid Program and third party liability. Local Candidates Only; "

Intermediate computer skills 

Excellent verbal and written communication skills with the ability to interact professionally with clients, providers and management 

Strong problem solving abilities

  Ability to work under pressure

  Strong organizational skills 

Strong analytical and research skills 

Ability to track projects for timely follow-up and completion""- 

Call Center Representative (CCR) will receive in-bound calls from providers and clients and their representatives, and verify.


Regards,

Asma Khan Suri,

317-210-8729

Additional Information

Must be able to pass a background and drug screen

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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