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Remote Call Center Jobs in Georgetown, TX (NOW HIRING)

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call CenterRepresentative

Killeen, TX · Remote

$14.25 - $18.25/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call CenterRepresentative

Killeen, TX · Remote

$14.25 - $18.25/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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See Georgetown, TX salary details

$10

$16

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How much do remote call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote call center in Georgetown, TX is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.88 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Georgetown, TX? The most popular types of Call Center jobs in Georgetown, TX are:
What are popular job titles related to Remote Call Center jobs in Georgetown, TX? For Remote Call Center jobs in Georgetown, TX, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Georgetown, TX look for? The top searched job categories for Remote Call Center jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Remote Call Center jobs? Cities near Georgetown, TX with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Georgetown, TX as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,616 per year, or $16.6 per hour.

Call Center Representative

People's Community Clinic

Austin, TX • Remote

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely patient care.  

Location: Remote

Compensation: $16.00- $18.00 per hour based on experience and qualifications.


Under the direction of the Call Center Supervisor, this individual’s primary responsibilities include:

  • Answer all incoming calls in a timely, professional, and courteous manner
  • Schedule new and return appointments for patients following scheduling guidelines
  • Explain the registration process and give directions to new patients; explain procedure preparation to patients as needed
  • Assist callers with information and referral to appropriate resources
  • Review and check insurance eligibility; explain required documents
  • Retrieve calls from voicemail and assist callers as needed
  • Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements
  • Adhere to HIPAA guidelines

Education:  High school diploma/GED required. Some college preferred.
 
Experience:  Two years of experience working in a physician’s office or healthcare facility; Call Center experience strongly preferred. 
 
Knowledge, Skills, and Abilities:
  • Bilingual English/Spanish
  • Exceptional customer service skills
  • Ability to interact successfully with people from a variety of backgrounds and abilities.
  • Basic computer literacy
  • Working knowledge of electronic medical records and practice management systems.
  • Ability to multi-task in a high change environment 
 
Our Benefits Include:
  • 18 PTO days per year & 11 paid holidays
  • Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
  • Dental & Vision
  • Flexible Spending Accounts
  • Employer-paid Life Insurance
  • Employer-paid Short-Term and Long-Term Disability
  • Annual Training
  • 403(b) with 5% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.

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