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Call Center Jobs in Dothan, AL (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

Walmart

Continuous Skills Development Trainer

Brundidge, AL · On-site

$22.75 - $26.25/hr

Hourly Wage: $22.75 - $26.25 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly ...

New

1915 South / Ashley

Associate of Guest Solutions

Dothan, AL · On-site

$13.50 - $16.25/hr

Experience: 1+ year of customer service, call center, or guest-facing experience, required. Physical and Work Environment Requirements: Physical Demands: Lifting (10lbs), Standing (25% of Time ...

1915 South / Ashley

Associate of Guest Solutions

Dothan, AL · On-site

$13.50 - $16.25/hr

High School diploma or equivalent, required. · Experience: 1+ year of customer service, call center, or guest-facing experience, required. Physical and Work Environment Requirements: · Physical ...

1915 South / Ashley

Associate of Guest Solutions

Dothan, AL · On-site

$13.50 - $16.25/hr

High School diploma or equivalent, required. • Experience: 1+ year of customer service, call center, or guest-facing experience, required. Physical and Work Environment Requirements: • Physical ...

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Call Center information

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How much do call center jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for call center in Dothan, AL is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the job at a call center?

A call center job involves handling inbound or outbound customer calls to provide support, answer questions, or sell products and services. Employees typically use phone systems and customer management software, and strong communication skills are essential. The role may require working in shifts and following company protocols.

How can I make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes sales or technical knowledge. Achieving this income may involve handling high call volumes, working flexible hours, or earning commissions and bonuses. Building skills in customer service, sales, or technical support can help increase earning potential in a remote call center role.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations managers, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.

What jobs pay 4000 a week without a degree?

In call center roles, high-paying positions such as sales managers or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially in high-volume or specialized industries. These roles typically require strong communication skills, experience, and performance-based incentives, rather than formal degrees.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Dothan, AL? The most popular types of Call Center jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Call Center jobs? Cities near Dothan, AL with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Dothan, AL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,869 per year, or $16.3 per hour.

Call Center Coordinator

Covan World Wide Moving

Midland City, AL

Full-time

Re-posted 14 days ago

Job description

The QIO Coordinator will field incoming and outgoing calls for all potential customers that are relocating under the consumer channel and assist with booking moves.

Essential Functions and Duties:

  • Set appointments with customers for Coleman branch offices
  • Assist with managing multiple calendars
  • Notify Moving Consultants of their appointments via email or phone
  • Document of all tasks and records that are updated
  • Assist branches with management of sales leads
  • Utilize multiple computer programs to coordinate the many components of an international move

Knowledge, Skills, and Abilities:

  • Computer skills including Windows, Microsoft Office, Microsoft Outlook, and general internet capabilities, as well as company software
  • Organizational skills
  • Good telephone etiquette
  • Good interpersonal skills
  • Excellent customer service skills

Required Education and Experience:

  • Required: High School diploma or GED
  • Preferred: Prior call center experience

Coleman Worldwide Moving (and affiliated companies) (collectively "CWM") is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations.

Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!

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