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Call Center Jobs in Canton, MS (NOW HIRING)

NSC

Recruiter

Madison, MS · On-site

Minimum Experience Requirements * 1-3 years of recruiting, sales, or call center experience * 1+ years of skilled trades * Highschool Diploma or Equivalate Featured benefits Medical insurance, Vision ...

NSC

Recruiter

Pearl, MS · On-site

Minimum Experience Requirements * 1-3 years of recruiting, sales, or call center experience * 1+ years of skilled trades * Highschool Diploma or Equivalate Featured benefits Medical insurance, Vision ...

Amazon

Data Center Manager

Canton, MS · On-site

$142K/yr

... call leader - Manage and improve the work-flows and through-put for data centers operations ... BASIC QUALIFICATIONS - 2+ years of data center, network engineering, and/or systems engineering ...

bankplus

ITM Agent - Ridgeland, MS

Ridgeland, MS · On-site

One year of similar or related experience in a call center, retail, public relations, or communications * Excellent time management and organization skills * Must be flexible with shifts and ...

FMOLHS

CT Technologist 2

Jackson, MS

Reports all equipment problems to chief technologist and places service call through call center. * Documentation/Communication * Complete Exam Data Entry fields on all exams * Documents all ...

bankplus

ITM Supervisor

Ridgeland, MS

Four (4) or more years of similar or related experience in Call Center or Supervisor role * Direct dealings primarily with internal and external customers, as needed * General computer and typing ...

GI Alliance

Phone Operator Specialist (31732)

Flowood, MS · On-site

$13.50 - $17/hr

Minimum six (6) months experience in a call center environment. Additional Qualifications N/A Performance Requirements: * Excellent communication skills, both written and verbal. * Proficient ...

FMOLHS

MRI Technologist 2

Jackson, MS · On-site

Reports all equipment problems to chief technologist and places service call through call center. 4- Documentation/Communication * Complete Exam Data Entry fields on all exams * Documents all ...

Byrider

Sales Associate

Jackson, MS · On-site

$60K - $80K/yr

Call Center Sales * Business Development / Appointment Setter * Server / Bartender * Related Sales Experience

Byrider

Sales Associate

Jackson, MS · On-site

$60K - $80K/yr

Call Center Sales * Business Development / Appointment Setter * Server / Bartender * Related Sales Experience

State of Mississippi

Business Services- CSR

Jackson, MS · On-site

$35K - $40K/yr

This is an X16 position. * • Customer service call center duties. • Reviews and files records submitted by customers into various electronic database systems. • Examines and evaluates business ...

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All JobsCall Center JobsCall Center Jobs in Canton, MS

Call Center information

See Canton, MS salary details

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$21

How much do call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center in Canton, MS is $15.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.35 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Canton, MS?

The most popular types of Call Center jobs in Canton, MS are:

What cities near Canton, MS are hiring for Call Center jobs?

Cities near Canton, MS with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Canton, MS as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 66% In-person, 6% Hybrid, and 28% Remote job distribution, with an average salary of $31,683 per year, or $15.2 per hour.

Recruiter

NSC

Madison, MS • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Job description

Position Purpose:

Attract and find quality applicants to fill specific roles according to requirements. Ensure high-quality candidates, who are culturally fit and work toward shared organizational goals and vision. Manage the process from start to finish, with regular check-ins before and after.


Key Responsibilities

  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on services.
  • Fields customer questions and complaints
  • Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.
  • Assists with job postings and advertisement processes.
  • Screens applications and selects qualified candidates.
  • Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
  • Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.
  • Collaborates with the hiring manager and or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates and pertinent details.
  • Ensures compliance with federal, state and local employment laws and regulations and company policies.

Minimum Experience Requirements

  • 1-3 years of recruiting, sales, or call center experience
  • 1+ years of skilled trades
  • Highschool Diploma or Equivalate


Featured benefits

Medical insurance, Vision insurance, Dental insurance, 401(k)


Requirements added by the job poster

• Commute to this job’s location

• Accept a background check

• Working in an onsite setting

• Authorized to work in the United States

• No need for visa sponsorship

NSC247 logo

About NSC247

Sourced by ZipRecruiter

Industry

Investigation and physical security services

Company size

11 - 50 Employees

Headquarters location

Los Angeles, CA, US

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