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Call Center Jobs in Meridian, MS (NOW HIRING)

iQuor

Customer Care Agent - Onsite Meridian, MS

Meridian, MS · On-site

$15.25 - $20.25/hr

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will ...

New

iQuor

Supervisor Customer Care Services

Meridian, MS · On-site

Job Summary We are seeking an energetic and motivated Call Center Supervisor to lead our dynamic customer service team. In this pivotal role, you will oversee daily operations within the call center ...

Toyota of Meridian

Service BDC Representative

Meridian, MS · On-site

$15.25 - $19.50/hr

Customer service, call center, hospitality, or dealership experience is a plus-but we will train the right person. Performance Expectations Successful team members consistently: * Make 100+ outbound ...

Salute Inc.

Multi Skilled Operator

Meridian, MS · On-site

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions ...

The Inline Group

Cardiology Physician

Meridian, MS

$500K/yr

... call center takes first call, so even when physicians are on call, they answer minimal calls- Host of annual medical conference, New Cardiovascular Horizons (NCVH), attracting more than 4,000 ...

NSC

Recruiter

Meridian, MS · On-site

Minimum Experience Requirements * 1-3 years of recruiting, sales, or call center experience * 1+ years of skilled trades * Highschool Diploma or Equivalate Featured benefits Medical insurance, Vision ...

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Call Center information

See Meridian, MS salary details

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$24

How much do call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for call center in Meridian, MS is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.85 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Meridian, MS? The most popular types of Call Center jobs in Meridian, MS are:
What are popular job titles related to Call Center jobs in Meridian, MS? For Call Center jobs in Meridian, MS, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Meridian, MS look for? The top searched job categories for Call Center jobs in Meridian, MS are:
What cities near Meridian, MS are hiring for Call Center jobs? Cities near Meridian, MS with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Meridian, MS as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,545 per year, or $17.6 per hour.

CALL CENTER SUPERVISOR-CALL CENTER -CRDE (FULL-TIME/VARIES)

Choctaw Resort Development Enterprise

Choctaw, MS • On-site

Full-time

Re-posted 11 days ago

Job description

Responsible for the successful overall management of the Call Center, to ensure that phone calls are answered and connected in a timely manner, and that accurate general information is available and offered to callers.
Pearl River Resort Associates are required, on a continual basis to...
Adhere to any and all company and departmental policies, practices and procedures.
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
Maintain a professional departmental, company and community reputation.
  • Maintains appropriate staffing levels in the department, by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating Associates, as needed.
  • Supervises the activities of all associates in the department, to ensure prompt, efficient service is given in receiving and distributing calls, paging, and messages.
  • Responsible for assisting in the overall management of areas and assisting where needed.
  • Ensure adherence to, standard operating procedures (SOP's) and quality standards are met, while still exceeding the guest's expectation. Evaluate and modify as needed.
  • Trains, directs and supervises the day to day activities of the Call Center associates.
  • Effectively resolves problems within the department, as well as minor guest conflicts/complaints, in a fair and equitable manner.
  • Assists with phone repairs, ordering of equipment, moves and changes, as necessary; assures that all equipment functions properly; advises staff of any technical problems with systems on property.
  • Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
  • Leads by setting a positive example to all Associates.
  • Responsible for maintaining a consistent, regular attendance record.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
SUPERVISORY RESPONSIBILITIES:
Directly supervises the daily activities of the Call Center staff on assigned shift.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training Associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining Associates; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AGE and GAMING:
21 years of age or above.
Gaming property - Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
EDUCATION and/or EXPERIENCE:
High School Diploma or GED is required. One (1) year experience in Reservation/Call Center/PBX environment is required. One (1) year supervisory or management experience in a large scale resort environment is preferred.
TESTING:
Must score a minimum of 30 WPM, with an accuracy rating of 85% or better on the Keyboarding test, 3000 KPH on Data Entry and required to take Excel Test (no minimum score). Must take the required testing identified for this position.
SPECIAL QUALIFICATIONS:
Must have working knowledge of CMS, LMS, & Synkros property systems.
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions and correspondence. Ability to write basic instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Ability to apply commonsense reasoning to a variety of situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by the Associate to successfully perform the essential functions of this job.
Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, standing/walking 75% of shift, and sit for short durations 25% of the shift. Bending, stooping and stretching of arms during assigned shift. Push or pull service carts weighing approximately twenty (20) to thirty (30) pounds to their assigned storage or working areas.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.
Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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