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Call Center Jobs in Canton, MS (NOW HIRING)

Pitch Health Solutions LLC

Transfer Agent

Jackson, MS · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

Schwartz & Associates

EL Representative

Jackson, MS · On-site

$34K - $47K/yr

Telemarketing and/or call center skills a plus. * Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. * Ability to effectively ...

Sydiera

Remote Customer Service Representative

Jackson, MS · Remote

$12 - $15/hr

Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not required. Strong verbal and written communication skills. Ability to multitask and navigate multiple ...

SYDIERA

Remote Customer Service Representative

Jackson, MS · On-site +1

$12 - $15/mo

Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not required. Strong verbal and written communication skills. Ability to multitask and navigate multiple ...

Amazon

Data Center Manager

Canton, MS

$142K/yr

... call leader - Manage and improve the work-flows and through-put for data centers operations ... Center Operations to the next level.

Amazon

Data Center Manager

Canton, MS · On-site

$142K/yr

... call leader - Manage and improve the work-flows and through-put for data centers operations ... Center Operations to the next level.

NSC

Recruiter

Jackson, MS · On-site

Minimum Experience Requirements * 1-3 years of recruiting, sales, or call center experience * 1+ years of skilled trades * Highschool Diploma or Equivalate Featured benefits Medical insurance, Vision ...

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Showing results 21-40

All JobsCall Center JobsCall Center Jobs in Canton, MS

Call Center information

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How much do call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for call center in Canton, MS is $15.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.35 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Canton, MS?

The most popular types of Call Center jobs in Canton, MS are:

What cities near Canton, MS are hiring for Call Center jobs?

Cities near Canton, MS with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Canton, MS as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 66% In-person, 6% Hybrid, and 28% Remote job distribution, with an average salary of $31,683 per year, or $15.2 per hour.

Customer Service Representative

Dent AC & Plumbing

Ridgeland, MS

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Looking to TRADE UP to a better opportunity? Dent Air Conditioning is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team.

Why join our team: 

We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work. 

  • Uncapped Pay Potential 
  • Medical, Prescription, Dental, Vision Insurance 
  • Disability and Term Life Insurance 
  • Matching 401(k) 
  • On-going training & development and growth opportunities 
  • Paid Holidays 
  • Paid Time Off (PTO) 

What you will do: 

  • Manage incoming calls from customers 
  • Schedule and manage customer estimates 
  • Identify and assess customers’ needs to achieve full satisfaction of work provided 
  • Manage customer and technician schedules 
  • Renew and manage maintenance agreements 
  • Build relationships with customers and provide top-level service and support 
  • Maintain accurate and detailed records of customer needs, requests, and tasks performed 
  • Appropriately handle and de-escalate customer complaints and concerns 

Who you are: 

  • 1-5 years of call center or customer support experience preferred 
  • Valid driver’s license with clean motor vehicle record 
  • Experience with MS Office products preferred 
  • Experience with Service Titan preferred 

Who we are: 

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. 

We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).  

If this sounds like the perfect opportunity for you, don’t wait! Apply today! 

We are an Equal Employment Opportunity Employer 

Job Type: Full-time 

Salary: $17-20 per hour + commission

Benefits: 

  • Matching 401(k) 
  • Health Insurance 
  • Dental and Vision Insurance 
  • Life and Disability Insurance 
  • Paid Time Off 
  • Ongoing Training and Development 

Ability to commute/relocate: 

  • Ridgeland, MS: Reliably commute or planning to relocate before starting work (Required) 

Experience: 

  • Call Center or Customer Support (1+ year required) 

Work Location: In person 


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