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Call Center Jobs in Bryan, TX (NOW HIRING)

Call Center Rep

Bryan, TX ยท On-site

$13.50 - $16.75/hr

Responsible for keeping the call center area clean, organized, and of a professional appearance * Registers new patients and updates existing patient demographics by collecting patient information ...

Position Overview We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers ...

Call Center Rep

Bryan, TX ยท On-site

$14.75 - $18.50/hr

Responsible for keeping the call center area clean, organized, and of a professional appearance * Registers new patients and updates existing patient demographics by collecting patient information ...

Call Center Rep

Bryan, TX ยท On-site

$13.50 - $16.75/hr

Responsible for keeping the call center area clean, organized, and of a professional appearance * Registers new patients and updates existing patient demographics by collecting patient information ...

Call Center Rep

Bryan, TX ยท On-site

$14.75 - $18.50/hr

Responsible for keeping the call center area clean, organized, and of a professional appearance * Registers new patients and updates existing patient demographics by collecting patient information ...

Call Center experience needed. Medical Terminology a plus. Manager looking for customer service experience; call center preferred; no short tenures on resume; if they worked a contract please state ...

Contact Center Spec 1

College Station, TX ยท On-site

$15.50 - $20/hr

Call Center experience needed. Medical Terminology a plus. Manager looking for customer service experience; call center preferred; no short tenures on resume; if they worked a contract please state ...

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable balancing service conversations with sales opportunities * Can work within established processes ...

Have experience in a call center, customer service, or inside sales environment * Are comfortable balancing service conversations with sales opportunities * Can work within established processes ...

Job Title Parking Services Trainer- Nights Agency Texas A&M University Department Transportation Services Proposed Minimum Salary Commensurate Job Location College Station, Texas Job Type Staff Our ...

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Call Center information

See Bryan, TX salary details

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How much do call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for call center in Bryan, TX is $16.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.74 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.

What are the most commonly searched types of Call Center jobs in Bryan, TX?

The most popular types of Call Center jobs in Bryan, TX are:

What cities near Bryan, TX are hiring for Call Center jobs?

Cities near Bryan, TX with the most Call Center job openings:

Infographic showing various Call Center job openings in Bryan, TX as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $34,354 per year, or $16.5 per hour.

$13.50 - $16.75/hr

Full-time

Re-posted 18 days ago


Job description

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Job Duties and Responsibilities:

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  • Welcomes and greets all patients and visitors over the phone
  • Responsible for answering phone calls while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Responsible for keeping the call center area clean, organized, and of a professional appearance
  • Registers new patients and updates existing patient demographics by collecting patient information, including personal and financial information, via phone calls
  • Facilitates a positive patient experience by obtaining appropriate information for scheduling (insurance eligibility, referrals, medical records, etc.) and by adhering to the scheduling guidelines for each provider.
  • Ensures the availability of treatment information by maintaining proper patient records
  • Responds to patients, prospective patients, and visitors' inquiries in a courteous manner
  • Adequately generating telephone encounters and directing phone calls to appropriate staff with the appropriate amount of detail
  • Be a team player and assist with other tasks during downtime
  • Protects patient confidentiality by making sure protected health information is secured