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Call Center Workforce Specialist Jobs (NOW HIRING)

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RemX is hiring Onsite Call Center Specialist I Pay: $20 Hours: 8am to 5pm EST Address: Alpharetta ... Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not ...

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Fully Onsite Position Overview We are seeking detail-oriented and customer-focused Call Center ... Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not ...

Coordinate with call center workforce management to ensure staffing supports data‑based needs. * Champion a culture of accountability, empathy, and continuous improvement. Required Qualifications ...

Coordinate with call center workforce management to ensure staffing supports data‑based needs. * Champion a culture of accountability, empathy, and continuous improvement. Required Qualifications ...

Call Center Specialist

Asheville, NC · On-site

$15.75 - $19.75/hr

Call Center Specialist Opportunity in the Blue Ridge Region EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across ...

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist ...

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist ...

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist ...

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Call Center Workforce Specialist information

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How much do call center workforce specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call center workforce specialist in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What are popular job titles related to Call Center Workforce Specialist jobs?

For Call Center Workforce Specialist jobs, the most frequently searched job titles are:

Infographic showing various Call Center Workforce Specialist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,326 per year, or $18.4 per hour.

Workforce Specialist - Call Center

Pittsburgh, PA • On-site

Automated Health Systems, Inc.
IT Services • 501 - 1,000 employees

$16.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 17 days ago


Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz


Job description

Automated Health Systems is seeking a Workforce Specialist to support contact center workforce operations and staffing coordination. This position is remote.
Benefits
  • Health, dental, and vision insurance
  • 401(k)
  • Employee wellness program
  • Training and career growth opportunities

Responsibilities
  • Monitor schedule adherence and staffing levels
  • Assist with workforce reporting and data tracking
  • Provide technical assistance to staff when needed
  • Direct staff to internal support resources
  • Support workforce planning and call queue assignments
  • Troubleshoot operational or staffing issues
  • Assist with reporting and process improvement efforts

Qualifications
  • Associate degree in related field preferred or equivalent experience
  • 2+ years of contact center or human services experience required
  • Strong communication and computer skills
  • Ability to manage multiple tasks and analyze workforce data
  • Bilingual skills are a plus

Automated Health Systems is an Equal Opportunity Employer.

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