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Call Center Weekends Jobs in Columbia, SC (NOW HIRING)

Varite

Call Center Representative #

Columbia, SC · On-site

$13 - $16.25/hr

Weekend Training May Be Required. After Training Schedule - Monday-Friday, Must Have Availability Between 8am-8pm. Experience: * 1 year of claims processing or customer service experience OR Bachelor ...

EchoStar

Call Center Sales Rep - Remote

Columbia, SC

$15/hr

Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time; hours may include evenings, weekends or holidays. * High ...

EchoStar

Call Center Sales Rep - Remote

Columbia, SC · On-site

$15/hr

Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time; hours may include evenings, weekends or holidays. * High ...

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All JobsCall Center Weekends JobsCall Center Weekends Jobs in Columbia, SC

Call Center Weekends information

See Columbia, SC salary details

$10

$16

$23

How much do call center weekends jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for call center weekends in Columbia, SC is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.79 per hour, depending on experience, location, and employer.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What are the most commonly searched types of Call Center Weekends jobs in Columbia, SC?

The most popular types of Call Center Weekends jobs in Columbia, SC are:

What are popular job titles related to Call Center Weekends jobs in Columbia, SC?

For Call Center Weekends jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Call Center Weekends jobs in Columbia, SC look for?

The top searched job categories for Call Center Weekends jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Call Center Weekends jobs?

Cities near Columbia, SC with the most Call Center Weekends job openings:

Call Center Weekends jobs near you

Operations Call Center Manager (On-Site)

Columbia, SC • On-site

Capitol Bridge, LLC
11 - 50 employees
Learn more about Capitol Bridge, LLCexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Capitol Bridge LLC is seeking an experienced On-Site Operations Call Center Manager to join our Columbia, South Carolina leadership team.  The Operations Call Center Manager must be on-site daily and will be supporting projects that provide contact center and administrative support. Every day, Capitol Bridge LLC is entrusted to support government programs by providing exemplary services to our client(s). The Operations Call Center Manager will serve as first point of contact to the Supervisor Leadership team, Customer Service agents, Subcontractors/Clients and Support Staff. The On-Site Call Center Manager will facilitate positive, constructive, and critical feedback to ensure their team(s) have the tools they need to succeed in their role.
 

Start Date: TBD upon Project Contract Approval (Pending Project Contract) 

New Hire Training Schedule: TBD upon Project Contract Approval 

Hours of Operations- Live Production Schedule – The On-Site Manager will align to an operations schedule that best fits the business, employees and projects’ needs. 

  • Must be flexible with all schedules and be able to work weekends and or holidays. 

                  **Please note that all schedules are subject to change due to business needs. 

Pay and Benefits: 

Base rate: Commensurate on Experience and Project Contract Approval
Medical, Dental, and Vision benefits available
401(k) available with company match
Paid holidays
PTO 

  

What the On-Site Call Center Operations Manager will be doing: 

  • Oversee the daily operations of the Contact Center and acts as a primary point of contact for clients, staff and support teams to deliver high quality services in a timely manner. 

  • Ability to motivate and inspire employees, shadow of a leader and proven leadership. 

  • Develop and maintain rapport and a professional relationship with the client, staff and support teams to ensure communication channels are open in regard to staff successes/opportunities/performance and project growth. 

  • Build and manage the Contact Center team. 

  • Accountability conversations and documentation. 

  • Authoring and discussing employee's performance appraisals; addressing employee performance and corrective action plans. 

  • Organizing workflows, performance and overall operations to ensure all projects are aligned. 

  • Able to work in a high paced changing environment and able to effectively manage many lines of business and tasks.  

  • Reporting and escalating issues/concerns to your senior manager or HR in a timely fashion. 

  • Proactively anticipate and develop solutions to possible issues, resolve issues/concerns. 

  • Lead staff orientations and meetings internally in order to provide key information and or development; Meet with client and or support teams via meeting, phone or teams. 

  • Maintain detailed records, agendas, meeting minutes, logs, and operations details. 

  • Create a positive team environment by motivation and recognition. 

  • Maximize employee and site efficiency and profitability.  

  • Managing project KPIs to ensure all requirements are met or exceed. 

  • Provide daily/weekly/monthly reports, presentations and or action plans to senior leadership in a team meeting setting or via email/1 on 1. 

  • Must have the ability to remain calm and respectful under pressure and or changes. 

  • Must attend and be prepared for daily/weekly/monthly meetings as assigned, on time. 

  • Must be able to work with all lines of business and departments, both internal and external. 

  • Must be able to accept positive, constructive, and critical feedback. 

  • Must have strong verbal and written communication skills. 

  • Review and address opportunities with leadership members, senior leadership and or support teams. 

  • Complete daily, weekly, and monthly required documentation in a timely matter; project or client based. 

  • Ensuring that performance goals and accountability are clearly communicated and up to date. 

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