ZipRecruiter

Log In

1

Call Center Weekends Jobs in Kentucky (NOW HIRING)

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Onsite REPORTS TO: Inbound Call Center Manager TYPE: Hourly, Non-Exempt DEPARTMENT: Customer ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Onsite REPORTS TO: Inbound Call Center Manager TYPE: Hourly, Non-Exempt DEPARTMENT: Customer ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Lantech

Parts Coordinator

Louisville, KY · On-site

$18/hr

... weekend emergency parts coverage on a rotating basis * Follow standardized work processes to ensure accuracy and quality * Collaborate with team members to support a fast-paced call center ...

Lantech

Parts Coordinator

Louisville, KY · On-site

$18/hr

... weekend emergency parts coverage on a rotating basis * Follow standardized work processes to ensure accuracy and quality * Collaborate with team members to support a fast-paced call center ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise staff performance and effectiveness using call center best practice metrics * Assist in ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Baptist Health Surgery Center

Be Seen First

RADIOLOGIC TECHNOLOGIST FOR BUSY SURGERY CENTER

Lexington, KY · On-site

$26.09 - $43.30/hr

Monday-Friday, no nights, weekends or call. Great group of people committed to the highest quality of patient care! Company Description Baptist Health Surgery Center is the only surgery center in ...

Baptist Health Surgery Center

Be Seen First

RADIOLOGIC TECHNOLOGIST FOR BUSY SURGERY CENTER

Lexington, KY · On-site

$26.09 - $43.30/hr

Monday-Friday, no nights, weekends or call. Great group of people committed to the highest quality of patient care! Company Description Baptist Health Surgery Center is the only surgery center in ...

previous pagenext page

Showing results 21-40

All JobsCall Center Weekends JobsCall Center Weekends Jobs in Kentucky

Call Center Weekends information

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.
What are popular job titles related to Call Center Weekends jobs in Kentucky? For Call Center Weekends jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Call Center Weekends jobs in Kentucky look for? The top searched job categories for Call Center Weekends jobs in Kentucky are:
What cities in Kentucky are hiring for Call Center Weekends jobs? Cities in Kentucky with the most Call Center Weekends job openings:
Call Center Weekends jobs near you
Infographic showing various Call Center Weekends job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

CX Support Team Lead

Generation Tux

Louisville, KY • On-site

Full-time

Re-posted 10 days ago

Job description

Description

LOCATION: Onsite

REPORTS TO: Inbound Call Center Manager 

TYPE: Hourly, Non-Exempt

DEPARTMENT: Customer Service


Generation Tux is currently looking for management-quality team members to join our Customer Experience division. Applicants should be reliable, hard-working, detail-oriented, and able to problem-solve. A typical day includes regular contact with team members for the development and support of their work. We strive to have a strong corporate culture that stresses communication and high-level execution.


EXPECTATIONS

  • Responsible for maintaining a high level of professionalism and working to establish a positive rapport 
  • Supervise service-oriented telephone, email, and chat support operations
  • Supervise staff performance and effectiveness using call center best practice metrics
  • Assist in the resolution of escalated customer situations - be the final point for customer escalations
  • Subject matter expert in areas of fit and style as related to men's formalwear
  • Subject matter expert on customer service systems, workflows, and business rules
  • Motivate, mentor, and coach staff, providing feedback and recommendations for continuous improvement
  • Communicate effectively with departmental leadership and other stakeholders
  • Hold staff accountable for delivering on expected work output- quantity and quality
  • Schedule and monitor agent breaks
  • Participate in phone screen and interview process- influence hiring decisions


Requirements

  • Experience in a leadership role preferred (people or process management)
  • 1+ year in customer service experience (retail, call center, other)
  • Effective negotiation and persuasion skills
  • Excellent verbal and written communication skills
  • Ability to think "outside the box"
  • Strong relationship-building and motivational skills
  • Must be self-motivated, organized, and able to work independently to meet goals
  • Technology and web-savvy
  • Provide coaching feedback and analyze statistics
  • Flexible schedule availability, including nights and weekends
  • Internal applicants should not be on corrective action


Posting Statement

At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, and respect.

Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.


Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.


Apply