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Call Center Weekends Jobs in Idaho (NOW HIRING)

Intralot

Part Time - Call Center Operator

Boise, ID · On-site

Part Time Call Center Operator - Evening And Weekend Shifts Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added ...

Aspen Dental

Bilingual Scheduling Center Agent

ID

$17/hr

Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Some evening and weekend scheduling availability required Compensation and Benefits: * Pay rate ...

University of Idaho

Sheep Center Manager

Moscow, ID · On-site

$71K/yr

Posting Number SP005352P Position Title Sheep Center Manager Division/College College of ... Ability to work nonstandard hours including early mornings, late nights, weekends and holidays

Reliable Towing

Dispatcher

Coeur D Alene, ID · On-site

$20 - $25/hr

... call-center experience is preferred but not required Knowledge of the Northern Idaho and Spokane ... Some positions may include evenings, weekends, or holidays.

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Call Center Weekends information

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.
What are popular job titles related to Call Center Weekends jobs in Idaho? For Call Center Weekends jobs in Idaho, the most frequently searched job titles are:
What job categories do people searching Call Center Weekends jobs in Idaho look for? The top searched job categories for Call Center Weekends jobs in Idaho are:
What cities in Idaho are hiring for Call Center Weekends jobs? Cities in Idaho with the most Call Center Weekends job openings:
Call Center Weekends jobs near you
Infographic showing various Call Center Weekends job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution.

Part Time - Call Center Operator

Intralot

Boise, ID • On-site

Other

Re-posted 17 days ago

Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 15 rated gambling companies

Job description

Part Time Call Center Operator - Evening And Weekend Shifts

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.

Education, Training and Experience: High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment. Call tracking system experience preferred.

Knowledge, Skills and Abilities: Knowledge of tracking software. Technical customer service skills. Strong analytic skills. Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position. Ability to work in a team environment. Ability to troubleshoot. Ability to explain technical information to a non-technical client. Strong verbal and written communication skills. Understanding of help desk operations, tools, methodologies and processes.

Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages (inbound/outbound) phone calls from Lottery retailers. Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions. Dispatch technicians as appropriate for on-site repairs.

Employment Eligibility Verification: Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements: Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer.

As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

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