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Call Center Technology Jobs in Florida (NOW HIRING)

Luxury Bath Technologies

Call Center Agent

Tampa, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of Tampa Bay is looking for a motivated Call Center Representative to join our growing team. In this ...

Luxury Bath Technologies

Call Center Agent

Dunedin, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of Tampa Bay is looking for a motivated Call Center Representative to join our growing team. In this ...

Luxury Bath Technologies

Call Center Agent

Dunedin, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of Tampa Bay is looking for a motivated Call Center Representative to join our growing team. In this ...

Luxury Bath Technologies

Call Center Agent

Tampa, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of Tampa Bay is looking for a motivated Call Center Representative to join our growing team. In this ...

Luxury Bath Technologies

Call Center Agent

Tampa, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of Tampa Bay is looking for a motivated Call Center Representative to join our growing team. In this ...

Luxury Bath Technologies

Call Center Agent

Dunedin, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of Tampa Bay is looking for a motivated Call Center Representative to join our growing team. In this ...

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Call Center Technology information

See Florida salary details

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How much do call center technology jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for call center technology in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is call center technology?

Call center technology refers to the systems, software, and tools used to manage and facilitate customer interactions in a call center environment. This includes technologies such as automatic call distributors (ACDs), interactive voice response (IVR) systems, customer relationship management (CRM) software, and workforce management solutions. These tools help streamline operations, improve agent efficiency, and enhance the customer experience by handling inbound and outbound calls, tracking performance, and integrating with other business systems.

What are some common challenges faced by professionals working in call center technology roles?

Professionals in Call Center Technology often encounter challenges such as integrating new communication platforms with legacy systems, ensuring high system uptime, and swiftly addressing technical issues that disrupt customer service. Managing data security and compliance, especially when handling sensitive customer information, is also a key concern. Additionally, staying updated with rapidly evolving technology trends and collaborating effectively with both IT and customer service teams are crucial aspects of the role.

What are the key skills and qualifications needed to thrive in call center technology, and why are they important?

To thrive in Call Center Technology, you need a solid understanding of telecommunications systems, networking, and customer service operations, typically supported by a degree in information technology or related fields. Familiarity with call center platforms (such as Avaya, Cisco, or Genesys), CRM software, and certifications like CompTIA A+ or CCNA are highly beneficial. Strong problem-solving skills, attention to detail, and effective communication help professionals excel in troubleshooting and supporting end-users. These skills ensure seamless call center operations, quick resolution of technical issues, and enhanced customer experience.

What is the difference between Call Center Technology vs Call Center Agent?

AspectCall Center TechnologyCall Center Agent
Primary RoleManages and implements call center systems and softwareHandles customer calls and provides support
Required SkillsTechnical knowledge of call center software, troubleshootingCommunication, problem-solving, customer service
Work EnvironmentOffice or remote technical settingCall center environment, interacting with customers
CertificationsIT certifications, technical trainingCustomer service certifications often preferred

Call Center Technology professionals focus on maintaining and improving call systems, while Call Center Agents directly interact with customers. Both roles are essential in the call center industry but serve different functions.

Call Center Technology jobs near you
Infographic showing various Call Center Technology job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Representative

Palm Harbor, FL • On-site

Luxury Bath Technologies
See more jobs at Luxury Bath Technologiesexternal

$25/hr

Full-time

Posted 22 days ago

Job description

Call Center Representative

Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour

Luxury Bath of Tampa Bay is looking for a motivated Call Center Representative to join our growing team. In this role, you will contact homeowners, set qualified appointments for our sales team, follow up on leads, and help deliver an excellent customer experience.

If you enjoy talking with people, have strong customer service skills, and want to work for one of the fastest-growing home improvement companies in the industry, we'd love to hear from you.

What You'll Do
  • Contact homeowners by phone and schedule free in-home consultations
  • Follow company scripts while adapting conversations to customer needs
  • Answer questions and handle objections professionally
  • Enter and update customer information in the CRM
  • Confirm appointments for canvassers and sales representatives
  • Answer inbound calls generated from marketing campaigns
  • Follow up with prospective customers
  • Maintain accurate lead and appointment records
  • Perform quality control calls and data entry tasks
What We're Looking For
  • Customer service or call center experience preferred
  • Strong communication and phone skills
  • Comfortable talking with homeowners throughout the day
  • Sales, telemarketing, or appointment-setting experience is a plus
  • Basic computer and data entry skills
  • Reliable, organized, and goal-oriented
  • Ability to work in a fast-paced environment
Compensation & Benefits
  • $25.00 per hour
  • Paid training
  • Full-time opportunity
  • Growth and advancement opportunities
  • Supportive team environment

Apply today and start a rewarding career helping homeowners transform their homes with Luxury Bath of Tampa Bay.

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