Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning ...
Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning ...
Call Center Team Lead Massanutten Resort | Great Eastern Resort Corporation | Virginia Beach ... This position will work in conjunction with the Outbound Team Manager and assist in the daily ...
Call Center Team Lead Massanutten Resort | Great Eastern Resort Corporation | Virginia Beach ... This position will work in conjunction with the Outbound Team Manager and assist in the daily ...
Call Center Team Lead
Augusta, GA · On-site
Call Center Team Lead Skills: Lead, mentor, and coach Insurance Verification, Call Center Location ... This role oversees daily operational workflows, supports call queue management, and maintains ...
Call Center Team Lead
Augusta, GA · On-site
Call Center Team Lead Skills: Lead, mentor, and coach Insurance Verification, Call Center Location ... This role oversees daily operational workflows, supports call queue management, and maintains ...
... call center agents ... This position will work in conjunction with the Outbound Team Manager and assist in the daily ...
... call center agents ... This position will work in conjunction with the Outbound Team Manager and assist in the daily ...
Call Center Team Lead
Boca Raton, FL · On-site
Responsibilities Manage and train call center employees so they are capable of providing excellent ... Team Lead experience is preferred Previous experience as a call center manager or in a similar ...
Call Center Team Lead
Boca Raton, FL · On-site
Responsibilities Manage and train call center employees so they are capable of providing excellent ... Team Lead experience is preferred Previous experience as a call center manager or in a similar ...
Call Center Team Lead
Boca Raton, FL · Remote
$18 - $18.50/hr
Manage and train call center employees so they are capable of providing excellent customer service * Oversee call center operations, making improvements to telephone skills and other procedures
Quick apply
Call Center Team Lead
Boca Raton, FL · Remote
$18 - $18.50/hr
Manage and train call center employees so they are capable of providing excellent customer service * Oversee call center operations, making improvements to telephone skills and other procedures
Call Center Team Leader
Richmond, VA · On-site
The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ... Work with Call Center Manager to identify day-to-day call center needs and help establish ...
Call Center Team Leader
Richmond, VA · On-site
The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound ... Work with Call Center Manager to identify day-to-day call center needs and help establish ...
Call Center Team Lead
Houston, TX · On-site
Call Center Team Lead We are currently seeking a Call Center Team Lead to work on-site at our ... Call Center management to manage all department activities, including meeting or exceeding ...
Call Center Team Lead
Houston, TX · On-site
Call Center Team Lead We are currently seeking a Call Center Team Lead to work on-site at our ... Call Center management to manage all department activities, including meeting or exceeding ...
Call Center Team Lead
Salt Lake City, UT · On-site
Call Center Team Lead Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ...
Call Center Team Lead
Salt Lake City, UT · On-site
Call Center Team Lead Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ...
Call Center Team Lead
Fort Wayne, IN · On-site
... call Center Team Lead to help drive our customer experience and sales opportunities This is a hands ... M experience
Call Center Team Lead
Fort Wayne, IN · On-site
... call Center Team Lead to help drive our customer experience and sales opportunities This is a hands ... M experience
Call Center Team Member
Ithaca, NY · On-site
$15.50 - $19.25/hr
Ability properly escalate calls to management team as necessary. * Outbound calling to patients ... Call center experience preferred. Licensure - none required. Physical Requirements - must be able ...
Call Center Team Member
Ithaca, NY · On-site
$15.50 - $19.25/hr
Ability properly escalate calls to management team as necessary. * Outbound calling to patients ... Call center experience preferred. Licensure - none required. Physical Requirements - must be able ...
Call Center Team Lead
Charleston, WV · On-site
$25/hr
Job Role - Call center Team lead Location - Onsite (South Charleston, WV) Pay Rate - $25/hr ... Ability to manage multiple priorities in a fast-paced environment. * Proficiency in contact center ...
Posted today
Call Center Team Lead
Charleston, WV · On-site
$25/hr
Job Role - Call center Team lead Location - Onsite (South Charleston, WV) Pay Rate - $25/hr ... Ability to manage multiple priorities in a fast-paced environment. * Proficiency in contact center ...
Posted today
Call Center Team Lead
Houston, TX · On-site
The Team Lead will supervise the call center staff and aid members in their financial needs. They ... Call Center management to manage all department activities, including meeting or exceeding ...
Call Center Team Lead
Houston, TX · On-site
The Team Lead will supervise the call center staff and aid members in their financial needs. They ... Call Center management to manage all department activities, including meeting or exceeding ...
Call Center Team Lead
Houston, TX · On-site
$20/hr
The Team Lead will supervise the call center staff and aid members in their financial needs. They ... Call Center management to manage all department activities, including meeting or exceeding ...
Call Center Team Lead
Houston, TX · On-site
$20/hr
The Team Lead will supervise the call center staff and aid members in their financial needs. They ... Call Center management to manage all department activities, including meeting or exceeding ...
Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for ...
Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for ...
Call Center Team Lead
Provo, UT · On-site
Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for ...
Quick apply
Call Center Team Lead
Provo, UT · On-site
Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for ...
Call Center Team Lead
Provo, UT · On-site
Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for ...
Call Center Team Lead
Provo, UT · On-site
Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for ...
Call Center Team Lead
Killeen, TX · On-site
... call center footprint and operations that extend across multiple countries. We deliver Customer ... This is a management-level position, ideal for candidates with prior experience in supervision or ...
Call Center Team Lead
Killeen, TX · On-site
... call center footprint and operations that extend across multiple countries. We deliver Customer ... This is a management-level position, ideal for candidates with prior experience in supervision or ...
Call Center Manager
Seattle, WA · On-site
$30 - $40/hr
We are seeking an experienced, hands-on Call Center Manager to lead our call center team and drive performance. This is an excellent opportunity for a results-oriented manager who knows how to coach ...
Quick apply
Call Center Manager
Seattle, WA · On-site
$30 - $40/hr
We are seeking an experienced, hands-on Call Center Manager to lead our call center team and drive performance. This is an excellent opportunity for a results-oriented manager who knows how to coach ...
Call Center Manager
Renton, WA · On-site
$30 - $40/hr
We are seeking an experienced, hands-on Call Center Manager to lead our call center team and drive performance. This is an excellent opportunity for a results-oriented manager who knows how to coach ...
Quick apply
Call Center Manager
Renton, WA · On-site
$30 - $40/hr
We are seeking an experienced, hands-on Call Center Manager to lead our call center team and drive performance. This is an excellent opportunity for a results-oriented manager who knows how to coach ...
Call Center Team Manager information
See salary details
$29.5K - $36.8K
5% of jobs
$36.8K - $44K
13% of jobs
$47.1K is the 25th percentile. Wages below this are outliers.
$44K - $51.3K
16% of jobs
The median wage is $58.3K / yr.
$51.3K - $58.6K
16% of jobs
$58.6K - $65.9K
15% of jobs
$70.8K is the 75th percentile. Wages above this are outliers.
$65.9K - $73.1K
14% of jobs
$73.1K - $80.4K
8% of jobs
$80.4K - $87.7K
6% of jobs
$87.7K - $95K
3% of jobs
$95K - $102.2K
2% of jobs
$102.2K - $109.5K
1% of jobs
$29.5K
$63.8K
$109.5K
How much do call center team manager jobs pay per year?
As of Sep 13, 2026, the average yearly pay for call center team manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.
What is the difference between Call Center Team Manager vs Call Center Supervisor?
| Aspect | Call Center Team Manager | Call Center Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple teams, develops strategies, manages performance metrics | Supervises daily operations, monitors team activities, provides coaching |
| Required Credentials | Typically requires a bachelor's degree, leadership experience | Often requires high school diploma or associate degree, some experience |
| Work Environment | Office setting, managerial meetings, strategic planning | Office environment, direct team oversight, shift management |
The main difference between a Call Center Team Manager and a Call Center Supervisor lies in scope and responsibilities. Managers focus on strategic planning and overseeing multiple teams, while supervisors handle daily team operations. Both roles require strong communication skills and industry experience, but managers usually have more leadership and decision-making duties.
What cities are hiring for Call Center Team Manager jobs?
Cities with the most Call Center Team Manager job openings:
What states have the most Call Center Team Manager jobs?
States with the most job openings for Call Center Team Manager jobs include:
What are popular job titles related to Call Center Team Manager jobs?
For Call Center Team Manager jobs, the most frequently searched job titles are:
Call Center Team Manager
Spokane Valley, WA • On-site
Sears Holdings
• Retail • 10K+ employees10,000+ employees
Full-time
Re-posted 25 days ago
Transformco rating
4.5
Based on 15 frontline employees who took The Breakroom Quiz
Job description
Company Description
Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than 130 million customer calls, letters and e-mails each year. Our Call Centers offers employment opportunities that support a variety of our businesses, including appliance protection plan sales, Sears.com and Kmart.com customer support, product repair scheduling, new product delivery and appliance parts sales. By providing comprehensive system, product, and soft-skills training, customer contact agents are fully prepared to serve customers. Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning, staffing and training, and results-oriented data-driven initiatives.
Job Description
Great opportunity to lead high performance teams! Drives revenue and through the coaching and development of call center sales agents. Responsibilities include coaching for improvement, monitoring and managing performance, and fostering a fun, productive environment. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and change management.
Qualifications
RESPONSIBILITIES: Directly supervises a team of call center agents in a sales environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality monitoring, and deficiency management. Supports and communicates business goals, quality standards, processes and procedures, and policies. Administers motivational programs that include incentives, contests, and team performance programs. Participates in the interviewing process and makes hiring recommendations. Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace; consults Department Manager and/or HR for guidance as needed. May handle escalated customer issues. // REQUIREMENTS: Recent Supervisory experience required. Call center and/or sales experience preferred. Proficiency in office software required, MS Word/Excel preferred. Willingness to relocate for future promotional opportunities preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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https://sjobs.brassring.com/1033/asp/tg/cim_jobdetail.asp?partnerid=455&siteid=185&areq=265775BR&codes
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About Transformco
Sourced by ZipRecruiter
Transformco is a paramount player in the retail industry within the US, with their Strategic business operations headquartered in Hoffman Estates, IL. The company was established with the purpose to enhance retail by embracing transformation and leveraging people, technology, and insights to give customers delightful shopping experiences. The vast array of products and services offered by Transformco includes appliances, tools, lawn and garden equipment, and automotive repair and maintenance goods.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Hoffman Estates, IL, US
Year founded
2019