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Call Center Team Leader Jobs in Rome, GA (NOW HIRING)

Driveline

Flex Merchandiser

Euharlee, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Rockmart, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Calhoun, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Master Merchandiser

Rome, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Lyerly, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Buchanan, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Master Merchandiser

Cartersville, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Trion, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Master Merchandiser

Summerville, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Cedar Bluff, AL · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Chickamauga, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Menlo, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Adairsville, GA · On-site

$10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Driveline is an industry-leading retail services company with over 10,000 team members which ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Duluth Trading Company

Operations Warehouse Lead

Adairsville, GA

$21.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Warehouse Fulfillment Center Lead is responsible for directing and monitoring the daily flow of ... This role is designed to develop leadership skills in both operational functions and employee ...

Duluth Trading Company

Operations Warehouse Lead

Adairsville, GA

$21.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is designed to develop leadership skills in both operational functions and employee ... Experience in a supervisory or team lead role * Strong Written and Verbal skills * Basic computer ...

Duluth Trading Company

Operations Warehouse Lead

Adairsville, GA · On-site

$21.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is designed to develop leadership skills in both operational functions and employee ... Experience in a supervisory or team lead role * Strong Written and Verbal skills * Basic computer ...

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Showing results 41-60

All JobsCall Center Team Leader JobsCall Center Team Leader Jobs in Rome, GA

Call Center Team Leader information

See Rome, GA salary details

$13

$22

$45

How much do call center team leader jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for call center team leader in Rome, GA is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center team leader, and why are they important?

To thrive as a Call Center Team Leader, you need strong leadership abilities, experience in customer service or call center environments, and often a relevant diploma or degree. Familiarity with call center software (like CRM systems), workforce management tools, and sometimes quality assurance certifications are typically required. Exceptional communication, conflict resolution, and motivational skills are vital for managing teams and driving high performance. These skills and qualifications ensure effective team oversight, enhanced service quality, and the achievement of organizational goals in a dynamic environment.

What does a call center team leader do?

A call center team leader oversees and monitors a group of call center employees. As a call center team leader, your job is to provide training and feedback for the team, ensure that the team goals are met, and make performance assessments for each member. Your duties also include discussing targets with the call center manager and relaying those to the team. Qualifications for the career include leadership skills, customer service experience, observational awareness, and the ability to speak clearly over the phone.

What is a call center team leader?

Call Center Team Leaders are responsible for supervising and guiding a team of call center agents to ensure they meet performance targets and deliver excellent customer service. They handle scheduling, training, and performance evaluations, as well as address any issues or escalations that arise during customer interactions. Team Leaders also play a key role in motivating staff, implementing process improvements, and reporting results to higher management. Their leadership helps maintain a productive and positive work environment within the call center.

What is the difference between Call Center Team Leader vs Call Center Supervisor?

AspectCall Center Team LeaderCall Center Supervisor
ResponsibilitiesLeading team, coaching agents, ensuring quality serviceOverseeing operations, managing team performance, reporting
CredentialsCustomer service experience, leadership skillsCustomer service background, leadership experience
Work EnvironmentFrontline team management, direct interaction with agentsSupervisory role, administrative oversight

The main difference is that a Call Center Team Leader focuses on guiding and coaching agents directly, while a Call Center Supervisor oversees broader operations and performance metrics. Both roles require customer service experience and leadership skills, but the Team Leader is more involved in day-to-day team support, whereas the Supervisor handles higher-level management tasks.

How does a call center team leader typically support team members in achieving performance targets?

A Call Center Team Leader plays a key role in supporting their team by providing regular coaching, conducting performance reviews, and offering constructive feedback. They monitor individual and group metrics, identify areas for improvement, and implement tailored training programs to help agents meet or exceed targets. Additionally, they foster a collaborative work environment by encouraging open communication, facilitating knowledge sharing, and resolving escalated customer issues. This hands-on support not only drives performance but also boosts team morale and professional development.
More about Call Center Team Leader jobs

What job categories do people searching Call Center Team Leader jobs in Rome, GA look for?

The top searched job categories for Call Center Team Leader jobs in Rome, GA are:

Call Center Team Leader jobs near you
Infographic showing various Call Center Team Leader job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $47,787 per year, or $23 per hour.

Business Development Coordinator

Paul Thigpen Chevrolet of Lafayette

La Fayette, GA

Full-time

Medical, Dental, Vision, PTO

Re-posted 5 days ago

Job description

Business Development Coordinator

Paul Thigpen Automotive Group

Paul Thigpen Automotive Group is growing rapidly, and we’re looking for an energetic and customer-focused Business Development Coordinator to join our team! The right candidate will be a motivated team player with excellent communication skills, a strong work ethic, and a desire to help drive dealership success. You’ll be the first point of contact for potential customers, helping connect them with our sales and service departments while delivering an exceptional customer experience.

BENEFITS

We provide a positive, professional work environment with the best training in the industry.
We believe in employee development through training and advancement from within.

Our team members enjoy terrific benefits, including:

  • Competitive pay plan
  • A fun, fast-paced environment
  • Work Location: One location
  • Health, Dental, and Vision insurance
  • Paid Time Off and Vacation

RESPONSIBILITIES

  • Handle inbound customer calls, emails, and chat inquiries promptly and professionally
  • Respond to internet leads using dealership-approved scripts, templates, and CRM tools
  • Schedule sales appointments and confirm customer visits with the sales team
  • Provide initial product and financing information based on customer needs
  • Maintain ongoing communication and follow-up with prospective customers
  • Utilize CRM software to document all interactions and track customer engagement
  • Support dealership sales and service goals through consistent communication and coordination
  • Participate in team meetings and training sessions to improve performance and customer satisfaction

REQUIREMENTS

  • Previous experience in customer service, retail, or call center roles preferred
  • Excellent communication and interpersonal skills
  • Strong computer proficiency, including CRM or lead management systems
  • Professional, courteous, and customer-focused demeanor
  • Team-oriented with a positive, “can-do” attitude
  • High school diploma or equivalent
  • Valid driver’s license and clean driving record

WHY YOU’LL LOVE WORKING WITH US

  • Competitive Pay Plan – Rewarding compensation with performance-based incentives
  • Career Growth – We promote from within and invest in your professional development
  • Positive, Professional Environment – Team-oriented culture built on respect and excellence
  • Ongoing Training & Education – Company-provided training to support continuous improvement
  • Fast-Paced, Rewarding Workplace – Every day brings new opportunities to learn and succeed
  • Comprehensive Benefits – Health, Dental, and Vision insurance
  • Work Location: One dealership location

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

We are an equal opportunity employer and prohibit discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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