The Service Center Operations Manager will be responsible for the overall operational efficiency ... customer support. Maintain accurate records of service activities, inventory, and customer ...
New
The Service Center Operations Manager will be responsible for the overall operational efficiency ... customer support. Maintain accurate records of service activities, inventory, and customer ...
New
Remote Customer Service Representative
Sparks, NV · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Remote Customer Service Representative
Sparks, NV · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Remote Customer Service Representative
Reno, NV · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Remote Customer Service Representative
Reno, NV · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Remote Customer Service Representative
Carson City, NV · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Remote Customer Service Representative
Carson City, NV · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Patient Billing Representative
Reno, NV · On-site
Here, you're encouraged to own your success -- we support your growth, celebrate your contributions ... Additionally, you will handle inbound phone calls in the call center, assisting patients and ...
Quick apply
Patient Billing Representative
Reno, NV · On-site
Here, you're encouraged to own your success -- we support your growth, celebrate your contributions ... Additionally, you will handle inbound phone calls in the call center, assisting patients and ...
Patient Billing Representative
Reno, NV · On-site
Here, you're encouraged to own your success - we support your growth, celebrate your contributions ... Additionally, you will handle inbound phone calls in the call center, assisting patients and ...
Patient Billing Representative
Reno, NV · On-site
Here, you're encouraged to own your success - we support your growth, celebrate your contributions ... Additionally, you will handle inbound phone calls in the call center, assisting patients and ...
Here, you're encouraged to own your success - we support your growth, celebrate your contributions ... Additionally, you will handle inbound phone calls in the call center, assisting patients and ...
Here, you're encouraged to own your success - we support your growth, celebrate your contributions ... Additionally, you will handle inbound phone calls in the call center, assisting patients and ...
Call: None * Patient Volume: Typically about 8 admissions per shift (varies) * Practice Setting: Northern Nevada Medical Center, with optional shifts at the Sierra Medical Center * Support/Care Team:
Call: None * Patient Volume: Typically about 8 admissions per shift (varies) * Practice Setting: Northern Nevada Medical Center, with optional shifts at the Sierra Medical Center * Support/Care Team:
Customer Service Representative
Reno, NV · Hybrid
$20 - $23/hr
Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...
Customer Service Representative
Reno, NV · Hybrid
$20 - $23/hr
Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders ...
Support Technician II
Sparks, NV · On-site
$22.12/hr
What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training * Experience troubleshooting PC hardware and software issues.
Support Technician II
Sparks, NV · On-site
$22.12/hr
What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training * Experience troubleshooting PC hardware and software issues.
Customer Service Rep-Logistics & Dispatch $20-$21
Reno, NV · On-site
$16 - $21.75/hr
... call center operations. The ideal candidate will serve as the primary point of contact for customers, coordinate transportation and scheduling activities, and provide exceptional support in a fast ...
Customer Service Rep-Logistics & Dispatch $20-$21
Reno, NV · On-site
$16 - $21.75/hr
... call center operations. The ideal candidate will serve as the primary point of contact for customers, coordinate transportation and scheduling activities, and provide exceptional support in a fast ...
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Support Technician II
Sparks, NV · On-site
$22.12/hr
What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training * Experience troubleshooting PC hardware and software issues.
Support Technician II
Sparks, NV · On-site
$22.12/hr
What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training * Experience troubleshooting PC hardware and software issues.
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Transfer Center Coordinator
Reno, NV · On-site
$18.24 - $25.53/hr
Position Purpose The RTOC Coordinator supports patient flow and Transfer Center operations by ... center, call center, or other high-volume coordination environment required. License(s): None ...
Transfer Center Coordinator
Reno, NV · On-site
$18.24 - $25.53/hr
Position Purpose The RTOC Coordinator supports patient flow and Transfer Center operations by ... center, call center, or other high-volume coordination environment required. License(s): None ...
Transfer Center Coordinator
$19.25 - $26/hr
Position Purpose The RTOC Coordinator supports patient flow and Transfer Center operations by ... center, call center, or other high-volume coordination environment required. License(s): None ...
Transfer Center Coordinator
$19.25 - $26/hr
Position Purpose The RTOC Coordinator supports patient flow and Transfer Center operations by ... center, call center, or other high-volume coordination environment required. License(s): None ...
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Call Center Support information
See Reno, NV salary details
$12.46 - $15.23
9% of jobs
$16.76 is the 25th percentile. Wages below this are outliers.
$15.23 - $18
30% of jobs
The median wage is $19.17 / hr.
$18 - $20.76
28% of jobs
$22.24 is the 75th percentile. Wages above this are outliers.
$20.76 - $23.53
17% of jobs
$23.53 - $26.30
9% of jobs
$26.30 - $29.07
2% of jobs
$29.07 - $31.83
4% of jobs
$31.83 - $34.60
1% of jobs
$34.60 - $37.37
0% of jobs
$37.37 - $40.14
0% of jobs
$40.14 - $42.90
1% of jobs
$12
$21
$42
How much do call center support jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for call center support in Reno, NV is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.27 per hour, depending on experience, location, and employer.
What are some common challenges faced by call center support professionals, and how can they be managed?
Call center support professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To manage these, effective time management, active listening, and stress-reduction techniques are essential. Many organizations provide training and support, including mentoring, to help agents develop strong communication and problem-solving skills, making it easier to provide quality service while maintaining job satisfaction.
What are the key skills and qualifications needed to thrive as a call center support professional?
To thrive as a Call Center Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is essential. Patience, active listening, and resilience are standout soft skills that enable effective customer interactions and stress management. These competencies ensure timely resolution of customer issues, enhance satisfaction, and support the overall efficiency of the support team.
What is a call center support?
A Call Center Support role involves assisting customers over the phone, email, or chat by addressing their inquiries, resolving issues, and providing information about products or services. These professionals act as the first point of contact for customers seeking help or support. Their duties include handling complaints, troubleshooting problems, processing orders, and ensuring customer satisfaction. Strong communication, problem-solving skills, and patience are essential qualities for this job.
What cities near Reno, NV are hiring for Call Center Support jobs? Cities near Reno, NV with the most Call Center Support job openings:
FLSmidth rating
8.9
Based on 13 frontline employees who took The Breakroom Quiz
35th of 487 rated machine equipment manufacturers
Job description
The Service Center Operations Manager will be responsible for the overall operational efficiency, profitability, and customer satisfaction of the 121 FLSmidth Inc. service center. This role involves leading a team of service professionals, ensuring high-quality service delivery, and managing all aspects of the service center's performance.
Job Responsibilities
Oversee daily operations of the service center, including scheduling, resource allocation, and workflow management.
Manage, motivate, and develop a team of service & repair technicians and administrative staff, including performance reviews, training, and disciplinary actions.
Ensure compliance with all company policies, safety regulations, and quality standards.
Develop and implement strategies to improve customer satisfaction and retention.
Monitor service center financial performance, including budgeting, cost control, and revenue generation.
Identify opportunities for process improvements and implement best practices to enhance efficiency and productivity.
Handle complex customer inquiries and complaints, ensuring timely and effective resolution.
Collaborate with sales, engineering, and other departments to ensure seamless service delivery and customer support.
Maintain accurate records of service activities, inventory, and customer interactions.
Prepare and present regular reports on service center performance to upper management.
Manage inventory of parts and supplies, ensuring adequate stock levels and efficient utilization.
Implement and enforce preventive maintenance programs for customer equipment.
Job Qualifications
Bachelor's degree in Business Administration, Engineering, or a related field.
Minimum of 5 years of experience in service management, preferably within an industrial or heavy equipment environment.
Proven leadership and team management skills with the ability to inspire and motivate a diverse workforce.
Strong understanding of financial management principles, including budgeting and profit/loss analysis.
Excellent customer service and communication skills, both written and verbal.
Demonstrated ability to problem-solve and make sound decisions under pressure.
Proficiency in using service management software and enterprise resource planning (ERP) systems.
Solid understanding of health and safety regulations and quality assurance procedures.
Ability to travel occasionally for customer visits or training as required.
Strong organizational skills and attention to detail.
We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.
