ZipRecruiter

Log In

1

Call Center Support Jobs in Virginia (NOW HIRING)

notifyMD

Call Center Specialist

Chesapeake, VA · On-site

$17.50/hr

Overnight Call Center SpecialistsCall Center Specialists at notifyMD provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to ...

notifyMD

Call Center Representative

Chesapeake, VA · On-site

$17.50/hr

Full-Time Call Center RepresentativeLocation: Chesapeake, VA (In-Office) l Pay: $17.50/hrSchedule ... We provide high-quality support to a diverse range of clients - from medical practices to apartment ...

Life Protect 24/7

Call Center Sales Recruiter

Norfolk, VA · On-site

$18/hr

Life Protect 24/7 is a sales call center searching for a self-motivated, high performing individual ... Our team's goal is to improve healthy aging and independence by selling and supporting a medical ...

previous pagenext page

Showing results 21-40

All JobsCall Center Support JobsCall Center Support Jobs in Virginia

Call Center Support information

See Virginia salary details

$12

$21

$42

How much do call center support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center support in Virginia is $21.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

What is a call center support?

A Call Center Support role involves assisting customers over the phone, email, or chat by addressing their inquiries, resolving issues, and providing information about products or services. These professionals act as the first point of contact for customers seeking help or support. Their duties include handling complaints, troubleshooting problems, processing orders, and ensuring customer satisfaction. Strong communication, problem-solving skills, and patience are essential qualities for this job.

What are the key skills and qualifications needed to thrive as a call center support professional?

To thrive as a Call Center Support professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is essential. Patience, active listening, and resilience are standout soft skills that enable effective customer interactions and stress management. These competencies ensure timely resolution of customer issues, enhance satisfaction, and support the overall efficiency of the support team.

What are some common challenges faced by call center support professionals, and how can they be managed?

Call center support professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and adhering to strict performance metrics. To manage these, effective time management, active listening, and stress-reduction techniques are essential. Many organizations provide training and support, including mentoring, to help agents develop strong communication and problem-solving skills, making it easier to provide quality service while maintaining job satisfaction.

What cities in Virginia are hiring for Call Center Support jobs?

Cities in Virginia with the most Call Center Support job openings:

Call Center Support jobs near you
Infographic showing various Call Center Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $45,096 per year, or $21.7 per hour.

Call Center Representative

KSI Collision Parts

Mechanicsville, VA • On-site

$15.25 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description


As an Inside Sales Representative will be responsible for handling inbound and outbound calls, managing customer orders, verifying information, and providing exceptional customer service to our clients in the automotive collision repair industry.
Responsibilities:
  • Handle inbound and outbound calls in a professional manner.
  • Provide accurate information to customers regarding product details, pricing, and availability.
  • Process and manage customer orders and ensure timely delivery.
  • Verify customer information, such as addresses, phone numbers, and email addresses.
  • Provide exceptional customer service to ensure customer satisfaction.
  • Follow up with customers to ensure their needs are met and exceeded.
  • Maintain a thorough understanding of the products and services offered.
  • Work with the sales team to identify opportunities to upsell products and services.
Qualifications
  • Prior experience in customer service or call center environment preferred.
  • Excellent communication skills and ability to provide exceptional customer service.
  • Bilingual in Spanish is a huge plus.
  • Strong attention to detail and ability to multi-task.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong computer skills and proficiency in Microsoft Office Suite.
  • Familiarity with automotive parts and repair industry is a plus.
  • Ability to work flexible hours, including weekends and holidays as needed

Benefits:
KSI Auto Parts offers a competitive benefits package, including PTO, paid holidays, health, dental, and vision insurance, a 401(k) with company match, employer-paid life insurance up to $50,000, and supplemental insurance options. We also provide a $500 employer HSA contribution for those employees enrolled in an HSA-eligible plan. In addition, we offer a $500 employee referral bonus, and access to employee discounts through our healthcare and payroll partners.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee frequently is required to sit and is occasionally required to stand and walk. Specific vision abilities required by this job include close vision.
EEO: KSI Auto Parts provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law. All your information will be kept confidential according to EEO guidelines.
E-VERIFY: KSI Auto Parts and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees
The Customer Service Call Center Representative position at KSI Collison Parts will work 5 days a week, 8 hours per day. The schedule may vary based on business needs and may include occasional Saturdays. The Call Center's hours of operation are Monday through Friday, 8:30AM-5:00PM. The specific schedule will be determined based on business needs and may vary.

Apply