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Call Center Split Shift Remote Jobs (NOW HIRING)

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent Overview We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible ...

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Remote Call Center Representative

Santa Fe, NM · Remote

$15.75 - $19.50/hr

Overview Remote Call Center Representative role at Mass Markets. This position involves helping customers as the first point of contact, working from home, and delivering exceptional service in a ...

Call Center Representative

Atlanta, GA · Remote

$15.50 - $19.25/hr

Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company: BrandCoven Location: Remote (Work from Home) Job Type: Full-time/Part time Brandcoven is a leading ...

$14.75 - $18.50/hr

Call Center Representative TechOp Solutions is seeking Call Center Representatives with exceptional ... Remote position, but candidate must reside within Las Vegas, NV or nearby cities. Duties: * Answer ...

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Call Center Split Shift Remote information

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$10

$17

$25

How much do call center split shift remote jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for call center split shift remote in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Split Shift Remote agent, and why are they important?

To thrive as a Call Center Split Shift Remote agent, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and remote communication tools is often required. Outstanding time management, self-motivation, and resilience under pressure distinguish top performers in this role. These skills are crucial for delivering excellent customer service, meeting performance targets, and effectively handling the unique challenges of remote and split-shift work.

What are some common challenges faced by remote call center agents working split shifts, and how can they be managed?

Remote call center agents on split shifts often find it challenging to maintain work-life balance due to breaks between shifts and varying work hours. Managing energy levels and staying focused during both segments can also be difficult. To address these challenges, it's helpful to establish a structured daily routine, create a dedicated workspace, and use the time between shifts for rest or personal activities. Regular communication with your team and supervisors can also help you stay connected and supported, even when working remotely and on non-traditional schedules.

What are Call Center Split Shift Remote jobs?

Call Center Split Shift Remote jobs are customer service positions where employees work from home and their workday is divided into two or more separate shifts, often with a break of several hours in between. This schedule allows for flexibility, making it ideal for those who need to accommodate other commitments such as childcare or education. The main responsibilities typically include answering customer inquiries, resolving issues, and providing support over the phone, chat, or email. Split shifts are common in industries that require coverage during peak hours, and remote work enables call center agents to perform their duties from any location with a reliable internet connection.

What is the difference between Call Center Split Shift Remote vs Customer Service Representative?

AspectCall Center Split Shift RemoteCustomer Service Representative
Work EnvironmentRemote, split shifts, flexible hoursOn-site or remote, standard hours
CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Industry UsageCall centers, customer supportCustomer support, retail, service industries
Work ScheduleSplit shifts, evenings, weekendsRegular daytime hours

While both roles involve customer interaction, Call Center Split Shift Remote positions typically offer flexible, split shifts from home, whereas Customer Service Representatives may work standard hours either on-site or remotely. The main differences lie in scheduling and work environment, with the remote split shift role providing more flexibility.

Infographic showing various Call Center Split Shift Remote job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 83% Full Time, 9% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Representative

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services.

As a nationally recognized leader of in‐home, end‐of‐life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well‐being of people, which helps us provide such compassionate end‐of‐life care. Essential Functions & Responsibilities Guide emotional conversations in a calm and peaceful manner including but not limited to end‐of‐life care, quality‐of‐life care, and pets experiencing behavioral challenges such as aggression or bite incidents Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required.

Satellite internet and 4G/5G hotspots are not supported Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4‐week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four‐week period Physical Job Requirements Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4‐week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non‐exempt and is eligible for overtime Hourly pay starts at $16.00 per hour #J-18808-Ljbffr