1

Call Center Software Implementation Engineer Jobs

The software implementation engineer core responsibility is to successfully test, train and deploy the Kardex FulfillX software platform for our customers. He/she will develop all training of ...

Company Description ISCS provides software and services to the P&C insurance industry. We designed ... Implementation Engineers within our Advanced Engineering, Interface and Customization groups are ...

Company Description ISCS provides software and services to the P&C insurance industry. We designed ... Implementation Engineers within our Advanced Engineering, Interface and Customization groups are ...

Be Seen First

The Software Implementation Engineer will implement a SaaS product suite with functionality ranging from various methods of access management, data management, and service automation. The future road ...

Call Center Agents

$15.25 - $20.25/hr

Documenting all interactions in the call center software Qualifications: * High school diploma or equivalent * Previous experience in a customer service role preferred * Excellent communication ...

Develop and implement strategies to improve customer service and satisfaction * Monitor and analyze ... Experience with call center software and technology * Bachelor's degree in Business Administration ...

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Documenting all interactions in the call center software Qualifications: * High school diploma or equivalent * Previous experience in a customer service role preferred * Excellent communication ...

Call Center Manager

Hialeah, FL · On-site

$85K - $100K/yr

Analytical skills to interpret call data, identify trends, and implement operational improvements ... Familiarity with call center software, CRM systems (Lead Perfection), and basic reporting tools.

Call Center Agents

Athens, GA · On-site

$14.50 - $19/hr

Documenting all interactions in the call center software Qualifications: * High school diploma or equivalent * Previous experience in a customer service role preferred * Excellent communication ...

Develop and implement call center strategies and processes to improve operational efficiency ... Utilize call center software and technology to track and analyze customer interactions, identify ...

Develop and implement call center strategies and processes to improve operational efficiency ... Utilize call center software and technology to track and analyze customer interactions, identify ...

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...

next page

Showing results 1-20

Call Center Software Implementation Engineer information

See salary details

$63.5K

$147.5K

$205.5K

How much do call center software implementation engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for call center software implementation engineer in the United States is $147,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,000.00 and $173,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Call Center Software Implementation Engineer jobs?

For Call Center Software Implementation Engineer jobs, the most frequently searched job titles are:

Infographic showing various Call Center Software Implementation Engineer job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $147,524 per year, or $70.9 per hour.

Software Implementation Engineer

Cincinnati, OH • On-site

Kardex
1 - 5K employees

Full-time

Posted 23 days ago


Kardex Remstar rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

The software implementation engineer core responsibility is to successfully test, train and deploy the Kardex FulfillX software platform for our customers.
He/she will develop all training of FulfillX within the outlined scope of work and test all IT hardware and software aspects of the system prior to handover to the customer.
The software implementation engineer will work in a position that is a blend of warehouse operations, software, IT hardware and project leadership.
The software implementation engineer is highly motivated to work in a startup environment and is open for a wide range of tasks to support the growth of the overall team.

Your tasks

Job Purpose

Configure and test Kardex software system to fit customer specifications and efficiently run automated systems to the customer's needs

Develop and execute internal, interface and integrated test plans with the AutoStore system, Kardex software system, client host systems and other technologies that may be integrated with the solution

Work closely with the Integration Engineer and perform end-to-end testing of the entire integrated system with focus on the FulfillX system

Perform all necessary trainings of customer personnel on the FulfillX software system

Support the customer during the post-handover ramp up period

Travel to project sites, for sometimes a few weeks on one trip. Total travel estimate is 30% to 40%

Travel domestically for training opportunities

Job Requirements

Training/Education:

Bachelor's degree in business, engineering, IT, or software fields

Excellent communication skills

Excellent troubleshooting ability, software, and IT hardware acumen

Professional Experience:

3+ years' experience with work with software and/or deployments of automation systems, AutoStore experience a plus

Other Experiences:

Experience working in a project team in a project and construction-like environment

Ability to use MS office suite and other similar software programs

Main Accountabilities

  • Contribute to the development feedback of the Kardex functional and interface specifications
  • Develop internal FulfillX internal software test plan
  • Lead the software factory acceptance test for the customer prior to on-site end-to-end testing
  • Develop customer training documentation for FulFillX
  • Perform on-site customer training for FulFillX
  • Develop integrated FulfillX test cases and test plan for the overall integrated system with focus
  • Perform integrated testing of the AutoStore, Kardex software, customer host systems and other integrated technologies for the project
  • Perform on-site customer ramp-up support after handover

Leadership

  • Excellent communication and interpersonal skills
  • Ability to establish effective working relationships across the boundaries
  • Self-driven, result oriented with positive outlook to success
  • Advanced trouble-shooting ability
  • Ability to coach and teach the customer on best practices and process improvement as it relates to the Kardex provided scope
  • Clear focus on high quality and ensuring all the customers' needs are met

Your profile


What Kardex Remstar employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom