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Call Center Software Implementation Engineer Jobs

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...

Call Center Representative

Fort Pierce, FL · On-site

$14.50 - $18/hr

Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...

Call Center Representative

Alvin, TX · On-site

$13 - $16.25/hr

Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...

Experience with CRM systems and call center software (dialers, tracking tools, etc.) * Ability to build processes and implement structure in a fast‑paced environment * Knowledge of mortgage ...

Showing results 21-40

Call Center Software Implementation Engineer information

See salary details

$63.5K

$147.5K

$205.5K

How much do call center software implementation engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for call center software implementation engineer in the United States is $147,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,000.00 and $173,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Call Center Software Implementation Engineer jobs?

For Call Center Software Implementation Engineer jobs, the most frequently searched job titles are:

Infographic showing various Call Center Software Implementation Engineer job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $147,524 per year, or $70.9 per hour.

Call Center Team Lead

Boca Raton, FL • On-site

Other

PTO

Re-posted 10 days ago


Job description

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking an experienced Call Center Team Lead to join our team. In this role, you will oversee our call center's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, and achieve company goals. Your responsibilities will include managing staff, developing key performance indicators, and tracking and reporting on productivity.

Responsibilities

Manage and train call center employees so they are capable of providing excellent customer service

Oversee call center operations, making improvements to telephone skills and other procedures

Create goals and objectives for the call center and document performance using key performance indicators

Develop and implement policies and procedures that maximize productivity

Prepare and present reports on call center statistics to upper management

Assist representatives where escalation is needed

Take inbound calls and assist customers upwards of 100 per day

Make outbound calls for prospects, leads, etc and generate sales

Qualifications

High school diploma/GED is required, college experience is preferred

Call Center Team Lead experience is preferred

Previous experience as a call center manager or in a similar managerial position

Strong grasp of customer service metrics and key performance indicators in a call center setting

Knowledge of budgeting, reporting, and basic financial analysis concepts

Highly skilled in Microsoft Office and call center software

Excellent verbal, written, and interpersonal communication skills

This is a remote position.