Call Center Team Lead
Boca Raton, FL · On-site
... and implement policies and procedures that maximize productivity Prepare and present reports ... Microsoft Office and call center software Excellent verbal, written, and interpersonal ...
Boca Raton, FL · On-site
... and implement policies and procedures that maximize productivity Prepare and present reports ... Microsoft Office and call center software Excellent verbal, written, and interpersonal ...
Boca Raton, FL · On-site
... and implement policies and procedures that maximize productivity Prepare and present reports ... Microsoft Office and call center software Excellent verbal, written, and interpersonal ...
Alvin, TX · On-site
$13 - $16.25/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Alvin, TX · On-site
$13 - $16.25/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Fort Pierce, FL · On-site
$13.50 - $17/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Fort Pierce, FL · On-site
$13.50 - $17/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Boca Raton, FL · Remote
$18 - $18.50/hr
Develop and implement policies and procedures that maximize productivity * Prepare and present ... Highly skilled in Microsoft Office and call center software * Excellent verbal, written, and ...
Quick apply
Boca Raton, FL · Remote
$18 - $18.50/hr
Develop and implement policies and procedures that maximize productivity * Prepare and present ... Highly skilled in Microsoft Office and call center software * Excellent verbal, written, and ...
Fort Pierce, FL · On-site
$14.50 - $18/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Fort Pierce, FL · On-site
$14.50 - $18/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Alvin, TX · On-site
$13 - $16.25/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Alvin, TX · On-site
$13 - $16.25/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Fort Pierce, FL · On-site
$13.50 - $17/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Fort Pierce, FL · On-site
$13.50 - $17/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Fort Pierce, FL · On-site
$13.50 - $17/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Fort Pierce, FL · On-site
$13.50 - $17/hr
Document call interactions and relevant patient information accurately in the call center software system. * Adhere to strict confidentiality standards and maintain patient privacy in accordance with ...
Chicago, IL · Remote
$126K - $166K/yr
Senior Software Implementation Engineer (Forward Deployed) Reports To: SVP, Private Deployments Location: Remote, USA Travel: 25% Job Overview About the role: How you will make an impact We are ...
Chicago, IL · Remote
$126K - $166K/yr
Senior Software Implementation Engineer (Forward Deployed) Reports To: SVP, Private Deployments Location: Remote, USA Travel: 25% Job Overview About the role: How you will make an impact We are ...
Boca Raton, FL · Remote
$18 - $18.50/hr
Develop and implement policies and procedures that maximize productivity * Prepare and present ... Highly skilled in Microsoft Office and call center software * Excellent verbal, written, and ...
Quick apply
Boca Raton, FL · Remote
$18 - $18.50/hr
Develop and implement policies and procedures that maximize productivity * Prepare and present ... Highly skilled in Microsoft Office and call center software * Excellent verbal, written, and ...
Chicago, IL · Remote
$126K - $166K/yr
Senior Software Implementation Engineer (Forward Deployed) Reports To: SVP, Private Deployments Location: Remote, USA Travel: 25% Job Overview About the role: How you will make an impact We are ...
Chicago, IL · Remote
$126K - $166K/yr
Senior Software Implementation Engineer (Forward Deployed) Reports To: SVP, Private Deployments Location: Remote, USA Travel: 25% Job Overview About the role: How you will make an impact We are ...
Austin, TX · On-site
$18 - $21/hr
Develop and implement policies and procedures that maximize productivity * Prepare and present ... Highly skilled in Microsoft Office and call center software * Excellent verbal, written, and ...
Quick apply
Austin, TX · On-site
$18 - $21/hr
Develop and implement policies and procedures that maximize productivity * Prepare and present ... Highly skilled in Microsoft Office and call center software * Excellent verbal, written, and ...
Chicago, IL · On-site
$126K - $166K/yr
Senior Software Implementation Engineer (Forward Deployed) Reports To: SVP, Private Deployments Location: Remote, USA Travel: 25% Job Overview About the role: How you will make an impact We are ...
Chicago, IL · On-site
$126K - $166K/yr
Senior Software Implementation Engineer (Forward Deployed) Reports To: SVP, Private Deployments Location: Remote, USA Travel: 25% Job Overview About the role: How you will make an impact We are ...
Chicago, IL · Remote
$126K - $166K/yr
Senior Software Implementation Engineer (Forward Deployed) Reports To: SVP, Private Deployments Location: Remote, USA Travel: 25% Job Overview About the role: How you will make an impact We are ...
Quick apply
Chicago, IL · Remote
$126K - $166K/yr
Senior Software Implementation Engineer (Forward Deployed) Reports To: SVP, Private Deployments Location: Remote, USA Travel: 25% Job Overview About the role: How you will make an impact We are ...
Los Angeles, CA · On-site
$25/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * *The company ...
Los Angeles, CA · On-site
$25/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * *The company ...
Los Angeles, CA · On-site
$17 - $21/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * *The company ...
Quick apply
Los Angeles, CA · On-site
$17 - $21/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * *The company ...
Los Angeles, CA · On-site
$17.25 - $21.50/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * The company reserves ...
Los Angeles, CA · On-site
$17.25 - $21.50/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * The company reserves ...
Liberty, MO · On-site
$15 - $18.75/hr
Position Title Call Center Representative Varies Liberty Hospital Position Summary / Career ... programming after hours, weekends and holidays. * Activates medical code tests on all software ...
Liberty, MO · On-site
$15 - $18.75/hr
Position Title Call Center Representative Varies Liberty Hospital Position Summary / Career ... programming after hours, weekends and holidays. * Activates medical code tests on all software ...
Los Angeles, CA · On-site
Experience with CRM systems and call center software (dialers, tracking tools, etc.) * Ability to build processes and implement structure in a fast‑paced environment * Knowledge of mortgage ...
Los Angeles, CA · On-site
Experience with CRM systems and call center software (dialers, tracking tools, etc.) * Ability to build processes and implement structure in a fast‑paced environment * Knowledge of mortgage ...
$15 - $18.75/hr
Position Title Call Center Representative Varies Liberty Hospital Position Summary / Career ... programming after hours, weekends and holidays. * Activates medical code tests on all software ...
$15 - $18.75/hr
Position Title Call Center Representative Varies Liberty Hospital Position Summary / Career ... programming after hours, weekends and holidays. * Activates medical code tests on all software ...
$63.5K - $76.4K
2% of jobs
$76.4K - $89.3K
4% of jobs
$89.3K - $102.2K
6% of jobs
$102.2K - $115.1K
8% of jobs
$122.1K is the 25th percentile. Wages below this are outliers.
$115.1K - $128K
7% of jobs
$128K - $141K
18% of jobs
The median wage is $144K / yr.
$141K - $153.9K
16% of jobs
$153.9K - $166.8K
2% of jobs
$172.1K is the 75th percentile. Wages above this are outliers.
$166.8K - $179.7K
26% of jobs
$179.7K - $192.6K
1% of jobs
$192.6K - $205.5K
8% of jobs
$63.5K
$147.5K
$205.5K
For Call Center Software Implementation Engineer jobs, the most frequently searched job titles are:

Boca Raton, FL • On-site
Other
PTO
Re-posted 10 days ago
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking an experienced Call Center Team Lead to join our team. In this role, you will oversee our call center's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, and achieve company goals. Your responsibilities will include managing staff, developing key performance indicators, and tracking and reporting on productivity.
Responsibilities
Manage and train call center employees so they are capable of providing excellent customer service
Oversee call center operations, making improvements to telephone skills and other procedures
Create goals and objectives for the call center and document performance using key performance indicators
Develop and implement policies and procedures that maximize productivity
Prepare and present reports on call center statistics to upper management
Assist representatives where escalation is needed
Take inbound calls and assist customers upwards of 100 per day
Make outbound calls for prospects, leads, etc and generate sales
Qualifications
High school diploma/GED is required, college experience is preferred
Call Center Team Lead experience is preferred
Previous experience as a call center manager or in a similar managerial position
Strong grasp of customer service metrics and key performance indicators in a call center setting
Knowledge of budgeting, reporting, and basic financial analysis concepts
Highly skilled in Microsoft Office and call center software
Excellent verbal, written, and interpersonal communication skills
This is a remote position.