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Call Center Service Jobs in Florida (NOW HIRING)

Age Rejuvenation

Call Center Associate

Tampa, FL · On-site

$20 - $22/hr

What You'll Do As a Call Center Associate, you will work directly with prospective patients who have expressed interest in our services through online inquiries, marketing campaigns, referrals, and ...

SFP Health Group

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

Educate patients on services, preventative care, and follow-up appointments. * Promote wellness ... Call Center Manager & Regional Director of Operations Approved by: Date: 5/1/2026

Soni Family Practice

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

Educate patients on services, preventative care, and follow-up appointments. * Promote wellness ... Call Center Manager & Regional Director of Operations Approved by: Date: 5/1/2026

Lincare

Call Center Supervisor

Clearwater, FL · On-site

The Inside Sales Supervisor provides leadership for the Sales Specialists and Team Leads in matters relating to the servicing of customers, achieves call center and individual quality and ...

Nexxaworks

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

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Call Center Service information

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How much do call center service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for call center service in Florida is $13.49, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $14.38 per hour, depending on experience, location, and employer.

What is a call center service?

A call center service is a centralized department or facility that handles incoming and outgoing customer communications for a business, typically via phone, but also through email, chat, or social media. Call center agents provide support, answer questions, resolve issues, and may also perform telemarketing or sales functions. These services help businesses manage high volumes of customer inquiries efficiently, improving customer satisfaction and streamlining operations.

What are the key skills and qualifications needed to thrive as a call center service representative?

To excel as a Call Center Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is usually required. Patience, active listening, and stress management are standout soft skills for handling diverse customer interactions. These abilities are crucial for delivering efficient service, resolving issues quickly, and maintaining customer satisfaction in a fast-paced environment.

What are some common challenges faced by call center service representatives and how can they be managed?

Call center service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these, it's important to develop strong communication and problem-solving skills, practice stress management techniques, and make use of support tools provided by the company. Regular feedback from supervisors and teamwork with colleagues also help in navigating challenging situations and maintaining a positive work environment.

How to start working at a call center?

To start working at a call center, you should research available job openings, prepare a resume highlighting communication and customer service skills, and apply online or in person. Many positions require a high school diploma or equivalent and may involve training on specific call center software and protocols. Having good communication skills and a flexible schedule can improve your chances of getting hired.

Which call center service pays the most?

In the call center industry, roles such as technical support specialists, customer success managers, and team leaders tend to have higher salaries. Positions requiring specialized skills, certifications, or experience often offer higher pay, especially in industries like technology or finance. Compensation varies based on location, company size, and job complexity.
Call Center Service jobs near you
Infographic showing various Call Center Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $28,059 per year, or $13.5 per hour.

Service Call Center Representative

Tallahassee, FL

Peter Boulware Toyota
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Peter Boulware Toyotaexternal

$13.50 - $17.25/hr

Full-time

Re-posted 27 days ago

Job description

Peter Boulware Toyota is looking for an energetic, professional, and customer-focused Service Call Center Representative to join our growing team!

This position plays a huge role in creating an exceptional customer experience by helping customers schedule service appointments, answering questions, following up on vehicle needs, and keeping communication smooth between our customers and service department.

We are looking for someone who is positive, driven, dependable, and thrives in a fast-paced environment. If you enjoy helping people, talking on the phone, working with a team, and creating great customer experiences, we’d love to meet you!

What You’ll Do
  • Handle inbound and outbound customer calls professionally and efficiently
  • Schedule and confirm service appointments
  • Follow up with customers regarding maintenance, recalls, missed appointments, and recommended services
  • Provide excellent customer service while building rapport with customers
  • Communicate clearly with service advisors and management to ensure customers are taken care of
  • Respond to customer questions through phone, text, and email communication
  • Maintain accurate customer information and appointment notes
  • Work toward daily and monthly performance goals in a team-oriented environment
  • Help create a positive, upbeat atmosphere for both customers and coworkers
What We’re Looking For
  • Strong communication and phone skills
  • Positive attitude and professional demeanor
  • Energetic and outgoing personality
  • Ability to multitask in a fast-paced environment
  • Reliable attendance and strong work ethic
  • Team player mentality with willingness to help others
  • Customer service experience preferred
  • Call center, dealership, or appointment scheduling experience is a plus
  • Basic computer skills and ability to learn dealership software
Why Join Our Team?
  • Fun and supportive team environment
  • Growth opportunities within the company
  • Competitive pay
  • Employee discounts
  • Opportunity to make a direct impact on customer experience

At Peter Boulware Toyota, we believe culture matters. We work hard, support each other, and strive to create the best experience possible for our customers every single day.

If you’re motivated, customer-focused, and ready to be part of a high-energy team, apply today!

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