ZipRecruiter

Log In

1

Call Center Sales Manager Jobs in Indiana (NOW HIRING)

Grote Automotive

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

... • Manage multiple tasks simultaneously, prioritizing effectively to meet customer needs and team goals. Qualifications: • • Experience in customer service or call center roles, ensuring a ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

Call Center Agent Date Posted: Jul 28, 2026 Requisition ID: 469859 Location: Madison, IN, US, 47250 ... Management will determine which positions are considered part-time and which are considered ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Inform the Office Manager when supplies of materials are low *Put away all deliveries in an orderly ... Call center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Inform the Office Manager when supplies of materials are low *Put away all deliveries in an orderly ... Call center experience Nice to have 0

previous page

Showing results 41-60

All JobsCall Center Sales JobsCall Center Sales Manager JobsCall Center Sales Manager Jobs in Indiana

Call Center Sales Manager information

See Indiana salary details

$28.1K

$60.7K

$104.2K

How much do call center sales manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for call center sales manager in Indiana is $60,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $71,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by call center sales managers, and how can they be addressed?

Call Center Sales Managers often face challenges such as maintaining high team morale in a fast-paced environment, meeting aggressive sales targets, and managing high staff turnover. To address these, successful managers focus on regular coaching, creating incentive programs, and fostering a collaborative team culture. They also work closely with HR and training departments to ensure agents are well-prepared and supported, helping to improve retention and achieve business goals.

What is the difference between Call Center Sales Manager vs Customer Service Supervisor?

AspectCall Center Sales ManagerCustomer Service Supervisor
Primary FocusDriving sales and revenue through call center teamsEnsuring customer satisfaction and resolving issues
Required SkillsSales techniques, leadership, performance managementCustomer service skills, conflict resolution, communication
Work EnvironmentSales-driven call center, target-orientedCustomer support environment, service-focused
Common CertificationsSales certifications, leadership trainingCustomer service certifications, communication courses

The main difference between a Call Center Sales Manager and a Customer Service Supervisor lies in their primary objectives. The Sales Manager focuses on increasing sales and revenue, while the Supervisor emphasizes customer satisfaction and issue resolution. Both roles require strong communication skills, but their work environments and performance metrics differ significantly.

What are the key skills and qualifications needed to thrive as a call center sales manager?

To thrive as a Call Center Sales Manager, you need strong leadership, sales acumen, and experience in customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, call center software, and performance analytics tools is typically required. Exceptional communication, motivational skills, and the ability to resolve conflicts make candidates stand out in this role. These skills ensure effective team management, high sales performance, and excellent customer satisfaction in a fast-paced environment.

How much do call center sales managers make in the US?

Call center sales managers in the US typically earn an average salary of around $60,000 to $90,000 per year, depending on experience, location, and company size. Higher salaries are common in larger organizations or in regions with a higher cost of living, and managerial roles often require strong leadership and sales skills.

What does a call center sales manager do?

A Call Center Sales Manager oversees the sales operations within a call center, managing teams of sales agents to achieve performance targets and deliver excellent customer service. They are responsible for setting sales goals, developing training programs, monitoring key metrics, and implementing strategies to improve sales performance. Additionally, they handle hiring, coaching, and evaluating staff, ensuring compliance with company policies and industry regulations. Their role is crucial in maximizing revenue and maintaining a motivated, high-performing team.

What cities in Indiana are hiring for Call Center Sales Manager jobs?

Cities in Indiana with the most Call Center Sales Manager job openings:

Infographic showing various Call Center Sales Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,742 per year, or $29.2 per hour.

Customer Service/ Call Center

Mercedes-Benz of Indianapolis

Indianapolis, IN • On-site

$14.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Mercedes-Benz of Indianapolis is hiring an Experienced Call Center/ Customer Service Representative 

This Job is FOR YOU if you: 

  • Have Previous Call Center Experience 
  • Are comfortable interacting via the Phone for an 8 hour shift 
  • Excel in Customer Service and have Proven Communication Skills 
  • Appreciate training plus a script to follow to ensure success

Why it’s GREAT:  

  • No Cold Calls!! 
  • No Sales Calls!!
  • Never Boring  
  • Excellent Benefits 
  • Fun and Exciting Work Environment 
  • 5 Day Work Week. Every Other Saturday is Required with a day off during that week instead of Saturday 

Responsibilities and Qualifications:

  • Answer inbound calls and make outbound calls to/from our own customers and Set Appointments
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Follow up with customers as needed to reset any missed appointments 
  • Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize our computer tracking system daily.
  • Previous Customer Service experience a must! 
  • Excellent computer skills required
  • Valid Driver’s License 

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Life Insurance 
  • Short Term Disability Insurance
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Long term job security
  • Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply