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Call Center Sales Agent Jobs (NOW HIRING)

MDS Communications

Call Center Sales Agent

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Call Center Sales Agent

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

VentureTech Solutions

Call Center Sales Manager

FL · On-site

Venture Tech Solutions has partnered with a fast-growing leader in the financial services sector to find an exceptional, high-energy Call Center Sales Manager . Based entirely in-office at our client ...

ISG

Call Center / Sales Representative

Coral Springs, FL · On-site

$44K - $100K/yr

As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on ... a call center that implements a highly measured approach to converting call orders and completing ...

Training provided

CUSTOMER CONNEXX LLC

Call Center Agent

Las Vegas, NV · On-site

$16 - $16.50/hr

If you have at least six months of customer service experience (call center, sales, restaurant, hospitality), with excellent communication and accurate computer skills and can work a flexible ...

ARCA RECYCLING INC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

If you have at least six months of customer service experience (call center, sales, restaurant, hospitality), with excellent communication and accurate computer skills and can work a flexible ...

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Call Center Sales Agent information

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How much do call center sales agent jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for call center sales agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Sales Agent, and why are they important?

To thrive as a Call Center Sales Agent, you need strong communication skills, persuasive sales techniques, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and call scripting tools is typically required. Resilience, active listening, and the ability to quickly build rapport help agents stand out in this role. These skills are crucial for effectively handling customer inquiries, closing sales, and meeting performance targets in a competitive, fast-paced environment.

What is the difference between Call Center Sales Agent vs Customer Service Representative?

AspectCall Center Sales AgentCustomer Service Representative
Primary RoleSell products/services over the phoneAssist customers with inquiries and support
Skills NeededSales techniques, persuasion, product knowledgeCommunication, problem-solving, patience
Work EnvironmentCall centers, sales-focusedCustomer support centers, service-oriented
Common CertificationsNone required, sales training helpfulNone required, customer service training

While both roles involve phone communication, Call Center Sales Agents focus on selling products or services, requiring sales skills and persuasion. Customer Service Representatives primarily handle inquiries and support, emphasizing problem-solving and customer satisfaction. Both roles are essential in call centers but serve different functions within the customer interaction spectrum.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or team leaders, which can offer salaries significantly higher than entry-level sales agents. Specialized roles requiring technical skills or certifications, like technical support managers, also tend to have higher compensation within call centers.

What are Call Center Sales Agents?

Call Center Sales Agents are professionals who handle inbound or outbound calls to sell products or services, assist customers, and provide information about offerings. They use persuasive communication skills to understand customer needs and recommend suitable solutions, often working towards sales targets or quotas. In addition to selling, they may also answer questions, resolve issues, and ensure customer satisfaction, often using specialized software to manage calls and track sales. Their role is vital for businesses that rely on direct customer interaction to drive revenue.

How much is the minimum salary of a call center?

The minimum salary for a call center sales agent varies by location and company, but it generally starts around the minimum wage in the region, often between $8 and $15 per hour. Entry-level positions may also include bonuses or commissions based on sales performance.

How do Call Center Sales Agents typically handle high call volumes while maintaining quality service?

Call Center Sales Agents often face the challenge of managing a high volume of calls, especially during peak times. To maintain quality service, agents use scripts and CRM tools to efficiently address customer needs, while prioritizing active listening and clear communication. Time management and stress reduction strategies, such as taking brief breaks and collaborating with team leads, help agents stay focused and consistent. Most call centers also provide ongoing training and support, enabling agents to balance productivity with excellent customer experiences.

How to become a call center agent?

To become a call center sales agent, typically you need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Many employers provide on-the-job training, and having sales or customer service experience can be advantageous. Some roles may require familiarity with specific CRM software or sales techniques.
More about Call Center Sales Agent jobs
What job categories do people searching Call Center Sales Agent jobs look for? The top searched job categories for Call Center Sales Agent jobs are:
Call Center Sales Agent jobs near you
Infographic showing various Call Center Sales Agent job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Sales Agent

Call Center Sales Agent

MDS Communications

Mesa, AZ

$16.15 - $17.65/hr

Full-time

Medical, PTO

Posted 20 days ago

Job description

Job DetailsLevel: EntryJob Location: AZ - Mesa, AZ 85210Education Level: Not SpecifiedSalary Range: $16. 15 - $17. 65 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
Strong general employment record with long term stability
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$16.15 - $17.65 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to transition to working from home after you have established yourself in the call center.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
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