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Call Center Sales Agent Jobs (NOW HIRING)

Adriana's

Call Center Agent

Irvine, CA

$16 - $21.25/hr

Call Center Sales Agent We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing customers ...

Adriana's Insurance

Call Center Agent

Irvine, CA

$18 - $80/hr

Pay: $18.00 - $80.00 per hour We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing ...

Adriana's Insurance

Call Center Agent

Irvine, CA · On-site

$18 - $80/hr

Pay: $18.00 - $80.00 per hour We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing ...

Adriana's Insurance

Call Center Agent

Irvine, CA · On-site

$18 - $80/hr

Pay: $18.00 - $80.00 per hour We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing ...

Adriana's Insurance

Call Center Agent

Irvine, CA

$18 - $80/hr

Pay: $18.00 - $80.00 per hour We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing ...

MDS Communications

Call Center Sales Agent

Oshkosh, WI

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Call Center Sales Agent

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Call Center Sales Agent

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

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How much do call center sales agent jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for call center sales agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Sales Agent, and why are they important?

To thrive as a Call Center Sales Agent, you need strong communication skills, persuasive sales techniques, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and call scripting tools is typically required. Resilience, active listening, and the ability to quickly build rapport help agents stand out in this role. These skills are crucial for effectively handling customer inquiries, closing sales, and meeting performance targets in a competitive, fast-paced environment.

What is the difference between Call Center Sales Agent vs Customer Service Representative?

AspectCall Center Sales AgentCustomer Service Representative
Primary RoleSell products/services over the phoneAssist customers with inquiries and support
Skills NeededSales techniques, persuasion, product knowledgeCommunication, problem-solving, patience
Work EnvironmentCall centers, sales-focusedCustomer support centers, service-oriented
Common CertificationsNone required, sales training helpfulNone required, customer service training

While both roles involve phone communication, Call Center Sales Agents focus on selling products or services, requiring sales skills and persuasion. Customer Service Representatives primarily handle inquiries and support, emphasizing problem-solving and customer satisfaction. Both roles are essential in call centers but serve different functions within the customer interaction spectrum.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or team leaders, which can offer salaries significantly higher than entry-level sales agents. Specialized roles requiring technical skills or certifications, like technical support managers, also tend to have higher compensation within call centers.

What are Call Center Sales Agents?

Call Center Sales Agents are professionals who handle inbound or outbound calls to sell products or services, assist customers, and provide information about offerings. They use persuasive communication skills to understand customer needs and recommend suitable solutions, often working towards sales targets or quotas. In addition to selling, they may also answer questions, resolve issues, and ensure customer satisfaction, often using specialized software to manage calls and track sales. Their role is vital for businesses that rely on direct customer interaction to drive revenue.

How much is the minimum salary of a call center?

The minimum salary for a call center sales agent varies by location and company, but it generally starts around the minimum wage in the region, often between $8 and $15 per hour. Entry-level positions may also include bonuses or commissions based on sales performance.

How do Call Center Sales Agents typically handle high call volumes while maintaining quality service?

Call Center Sales Agents often face the challenge of managing a high volume of calls, especially during peak times. To maintain quality service, agents use scripts and CRM tools to efficiently address customer needs, while prioritizing active listening and clear communication. Time management and stress reduction strategies, such as taking brief breaks and collaborating with team leads, help agents stay focused and consistent. Most call centers also provide ongoing training and support, enabling agents to balance productivity with excellent customer experiences.

How to become a call center agent?

To become a call center sales agent, typically you need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Many employers provide on-the-job training, and having sales or customer service experience can be advantageous. Some roles may require familiarity with specific CRM software or sales techniques.
More about Call Center Sales Agent jobs
What job categories do people searching Call Center Sales Agent jobs look for? The top searched job categories for Call Center Sales Agent jobs are:
Call Center Sales Agent jobs near you
Infographic showing various Call Center Sales Agent job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Agent

Call Center Agent

Adriana's

Irvine, CA

$16 - $21.25/hr

Other

Posted 5 days ago

Job description

Call Center Sales Agent

We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing customers over the phone, identify their insurance needs, and drive policy sales or qualified transfers to licensed agents. The ideal candidate thrives in a high-volume sales environment, is persuasive without being pushy, and is excited by performance-based incentives.

Key Responsibilities

  • Make high-volume outbound and inbound sales calls to prospective insurance customers
  • Identify customer needs and recommend appropriate insurance solutions
  • Pre-qualify leads and transfer warm prospects to licensed insurance agents or close sales if licensed
  • Consistently meet or exceed daily, weekly, and monthly sales targets
  • Follow approved sales scripts while adapting to customer conversations naturally
  • Overcome objections and clearly explain value propositions
  • Accurately collect and document customer information in CRM systems
  • Maintain strict compliance with insurance regulations and call quality standards
  • Participate in sales coaching, training sessions, and performance reviews

Hourly + Uncapped Commissions

Sign on Bonus up to $4,000 for licensed agents

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