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Call Center Representative Jobs in Rochester, NH

DMC Primary Care

Patient Access Center Representative

Derry, NH · On-site

$17.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a very busy call center environment. This full-time 40-hour per week position is located in Derry. The hours are 11:00 am - 7:30 pm. This "closer" position is perfect for someone who likes to ...

DMC Primary Care

Patient Access Center Representative

Derry, NH · On-site

$17.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a very busy call center environment. This full-time 40-hour per week position is located in Derry. The hours are 11:00 am - 7:30 pm. This "closer" position is perfect for someone who likes to ...

DMC Primary Care

Patient Access Center Representative

Derry, NH · On-site

$17.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a very busy call center environment. This full-time 40-hour per week position is located in Derry. The hours are 11:00 am - 7:30 pm. This "closer" position is perfect for someone who likes to ...

Employnet Inc

Customer Service Representative

Concord, NH · On-site

$17/hr

  • Medical

  • Dental

  • Vision

Job Summary The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service ...

Sedgwick

Customer Support Representative

Portsmouth, NH · On-site

$29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Representative By joining Sedgwick, you'll be part of something truly meaningful ... Inbound call center experience preferred. Skills: Proven ability to troubleshoot and support ...

TEKsystems

Patient Service Specialist

Wells, ME

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative * Administrative Assistant * Front Desk Coordinator * Office Assistant Recent college graduates with strong customer service experience, internships, or professional ...

Employnet Inc

Customer Service Representative

Portsmouth, NH · On-site

$17/hr

  • Medical

  • Dental

  • Vision

Responsible for providing professional, knowledgeable and courteous call support to all customers in the Portsmouth Walk in Center. This position typically works under close supervision and direction.

Eastern Propane

Customer Service Representative

Rochester, NH · On-site

$15.75 - $21.25/hr

  • Retirement

  • PTO

Customer Service Representative Rochester, NH - Full Time About our energy Family owned ... Experience: 2-3 years of Telephone Call Center Environment Experience * Education: High school ...

Sharecare

Lead Customer Service Rep

Concord, NH · On-site

Serving as a resource and assisting the team of Customer Service Representatives (CSR's) with ... Minimum of 2 years previous call center or customer service experience Specific Skills/ Attributes:

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All JobsCall Center Representative JobsCall Center Representative Jobs in Rochester, NH

Call Center Representative information

See Rochester, NH salary details

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How much do call center representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for call center representative in Rochester, NH is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.80 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Rochester, NH?

The most popular types of Call Center Representative jobs in Rochester, NH are:

What are popular job titles related to Call Center Representative jobs in Rochester, NH?

For Call Center Representative jobs in Rochester, NH, the most frequently searched job titles are:

What cities near Rochester, NH are hiring for Call Center Representative jobs?

Cities near Rochester, NH with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Rochester, NH as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,464 per year, or $17.5 per hour.

Patient Access Center Representative

DMC Primary Care

Derry, NH • On-site

$17.50 - $22.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

DMC Primary Care seeks a professional, friendly and dependable person to join our fast-paced Patient Access Center.  We are looking for a talented person with a “can do” attitude to assist patients on the phone by scheduling appointments, answering questions and directing them to clinical and other DMC team members as needed. This is a very busy call center environment.

This full-time 40-hour per week position is located in Derry. The hours are 11:00 am - 7:30 pm. This "closer" position is perfect for someone who likes to have their mornings to themselves.

Qualifications:

  • High school education or equivalent

  • High quality customer service skills

  • Strong computer skills

  • Ability to multi-task in a fast-paced medical setting

  • Medical experience preferred

Full time positions offer:

  • Paid time off

  • Competitive pay

  • Comprehensive health, dental, prescription, and vision benefits

  • Company-paid short-term disability, long-term disability and life insurance coverages

  • 401k

DMC Primary Care is a physician-owned, independent practice, providing comprehensive care for families for since 1964. Learn more at  DMCPrimaryCare.com.

We are an equal opportunity employer embracing the strength that diversity brings to the workplace. We provide a welcoming and supportive environment for employees of all ethnic backgrounds, cultures, ages, lifestyles and physical abilities.

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