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Call Center Representative Jobs in Rochester, NH

Global Channel Management

Customer Call Center REP

Concord, NH · On-site

$15.50 - $20.25/hr

Customer Call Center Rep Concord, NH, United States $ 16.00 - 17.00 (US Dollar) About the job Customer Call Center Rep Customer Call Rep needs 1+ years experience Customer Call Rep requires: * Monday ...

Zurich NA

Claims Call Centre Representative

Concord, NH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Claims Call Centre Representative 135927 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers include individuals, small businesses, and ...

State of New Hampshire

INFORMATION CENTER REP I

Concord, NH · On-site

$18.62 - $22.44/hr

The Information Center Representative I must acquire and maintain an understanding and working ... This position requires accurate clerical data entry for call follow-up recording purposes and may ...

State of New Hampshire

INFORMATION CENTER REP I

Concord, NH · On-site

$18.62 - $22.44/hr

The Information Center Representative I must acquire and maintain an understanding and working ... This position requires accurate clerical data entry for call follow-up recording purposes and may ...

State of New Hampshire

INFORMATION CENTER REP I

Concord, NH · On-site

$18.62 - $22.44/hr

The Information Center Representative I must acquire and maintain an understanding and working ... This position requires accurate clerical data entry for call follow-up recording purposes and may ...

Eastern Propane & Oil

Seasonal CSR - Call Center

Rochester, NH · On-site

$15.25 - $19.50/hr

PT Weekend Seasonal CSR Call Center November 2026 - March 2027 Rochester, NH About This Opportunity This position is responsible for efficiently providing solutions to customer service needs through ...

Eastern Propane Co

Seasonal CSR - Call Center

Rochester, NH · On-site

$15.25 - $19.50/hr

PT Weekend Seasonal CSR Call Center November 2026 - March 2027 Rochester, NH About this opportunity This position is responsible for efficiently providing solutions to customer service needs through ...

Eastern Propane

Seasonal CSR - Call Center

Rochester, NH · On-site

$15.25 - $19.50/hr

PT Weekend Seasonal CSR Call Center November 2026 - March 2027 Rochester, NH About this opportunity This position is responsible for efficiently providing solutions to customer service needs through ...

Intralot

Call Center Operator

Concord, NH · On-site

One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of ...

Conduent, Inc.

Call Center Supervisor

Concord, NH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Supervise, coach, and develop a team of call center agents to achieve performance, quality, and service goals. * Make hiring, disciplinary, and termination decisions in accordance with company ...

Conduent, Inc.

Call Center Supervisor

Concord, NH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Supervise, coach, and develop a team of call center agents to achieve performance, quality, and service goals. * Make hiring, disciplinary, and termination decisions in accordance with company ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Rochester, NH

Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call center representative in Rochester, NH is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.80 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Rochester, NH?

The most popular types of Call Center Representative jobs in Rochester, NH are:

What are popular job titles related to Call Center Representative jobs in Rochester, NH?

For Call Center Representative jobs in Rochester, NH, the most frequently searched job titles are:

What cities near Rochester, NH are hiring for Call Center Representative jobs?

Cities near Rochester, NH with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Rochester, NH as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,464 per year, or $17.5 per hour.

Customer Call Center REP

Global Channel Management

Concord, NH • On-site

$15.50 - $20.25/hr

Other

Re-posted 19 days ago

Job description

Customer Call Center Rep

Concord, NH, United States

$ 16.00 - 17.00 (US Dollar)

About the job Customer Call Center Rep

Customer Call Rep needs 1+ years experience

Customer Call Rep requires:

  • Monday to Friday 8am to 4:30pm
  • Call center
  • Clerical/customer service experience
  • Must pass preemployment, drug test
  • Communicate well with team
  • Grammar accuracy

Customer Call Rep duties:

  • Responds to telephone inquiries and complaints using standard scripts and procedures
  • Gathers information, researches/resolves inquiries and logs customer calls
  • Communicates appropriate options for resolution in a timely manner
  • Informs customers about services available and assesses customer needs
  • Prepares standard reports to track workload, response time and quality of input
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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