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Call Center Representative Jobs in Reston, VA (NOW HIRING)

Randstad

Call Center Representative

Rockville, MD · Hybrid

$23 - $24/hr

Support Center Representative (Call Center) Hybrid - On-Site in Rockville, MD 3 days a week - Long Term (Possible Temp to Hire) Full Time Must be flexible to work an 8 hour Shift Between 8am EST and ...

Latitude Inc

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

A well-established organization is seeking a Contact Center Representative to join its high ... This is a high-volume inbound call environment , ideal for individuals who thrive on helping others ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Reston, VA

Call Center Representative information

See Reston, VA salary details

$11

$18

$26

How much do call center representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for call center representative in Reston, VA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.00 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Call Center Representative can potentially earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing income may involve gaining skills in sales, technical support, or using multiple platforms, and working for companies that offer performance-based bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What jobs pay 4000 a week without a degree?

A Call Center Representative typically does not earn $4,000 a week without additional experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve specialized skills, sales commissions, or management positions in fields like sales, real estate, or certain trades. Most jobs offering such high weekly pay require significant experience, certifications, or entrepreneurial effort.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What do call center representatives do?

Call center representatives handle customer inquiries, provide information about products or services, and resolve issues over phone, email, or chat. They use communication skills and often work with customer management software to document interactions and ensure customer satisfaction.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Reston, VA? The most popular types of Call Center Representative jobs in Reston, VA are:
What are popular job titles related to Call Center Representative jobs in Reston, VA? For Call Center Representative jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Reston, VA look for? The top searched job categories for Call Center Representative jobs in Reston, VA are:
What cities near Reston, VA are hiring for Call Center Representative jobs? Cities near Reston, VA with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Reston, VA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,760 per year, or $18.6 per hour.

Call Center Representative

ROCS Grad Staffing

Arlington, VA • On-site

$20/hr

Other

Posted 20 days ago

Job description

Why You Want To Work Here:

We are a leading nonprofit with a mission to offer comprehensive training to industry professionals, advance groundbreaking research, and advocate for policies that positively impact the lives of children and families across the nation. In this position we seek a highly personable and organized individual to manager inbound phone calls while providing top notch customer service.


Responsibilities of the Call Center Representative:

  • Answer all incoming telephone calls and email inquiries
  • Answer inquiries and provide information, provide exceptional customer service support in navigating program policies and procedures
  • Determine applicant eligibility according to program policies
  • Coordinate responses with the appropriate personnel if customer requires an escalated level of support
  • Clearly document all customer conversations in call tracking system
  • Maintain respectful, professional working relationship with program participants
  • Maintain high-ethical standards including maintaining strict confidentiality
  • Perform other duties as assigned


Qualifications of the Call Center Representative:

  • Completed bachelor's degree or relevant experience
  • Excellent customer service skills
  • Good communication skills (oral, written, and listening)
  • Conflict resolution skills
  • Must be able to interact positively and cooperatively with individuals at all levels over the phone
  • This position requires completion of a satisfactory background check


Call Center Representative

Arlington, VA (Hybrid)

Full-time

$20/hr

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