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Call Center Representative Jobs in Naples, FL (NOW HIRING)

RadX Inc.

Call Center Representative

Bonita Springs, FL · On-site

$15 - $18.75/hr

Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in a supportive and empathetic environment where every ...

Radx

Call Center Representative

Bonita Springs, FL

$15 - $18.75/hr

Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in a supportive and empathetic environment where every ...

Pitch Health Solutions LLC

Transfer Job

Naples, FL · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and coachable. * Tech-ready: * PC or laptop with i5 processor (or higher), Windows 10+ * Upload Sped of ...

ZOOM TAN INC

Salon Support Representative

Naples, FL · On-site

$21/hr

Zoom Tan is currently hiring Salon Support Office Representatives in Naples, FL! Positions start at ... Prior Call Center experience preferred. Must have exceptional attendance and work ethic. We are ...

TRAKAmerica

Be Seen First

Client Services Manager -Hybrid Role & Sign on Bonus

Bonita Springs, FL · On-site

$55K - $60K/yr

You'll work with Client Services, the Call Center, internal departments, and our external supplier ... Essential Functions & ADA The responsibilities identified as essential functions represent the ...

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Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center representative in Naples, FL is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.12 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Naples, FL as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,089 per year, or $16.9 per hour.

Call Center Representative

RadX Inc.

Bonita Springs, FL • On-site

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Manage calls with patients and healthcare providers, addressing inquiries and resolving issues with empathy and professionalism

  • Document interactions accurately in the system and assist callers by providing correct information

  • Collaborate with team members and supervisors to ensure quality patient experiences and support operational needs

Job description

Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in a supportive and empathetic environment where every call you manage contributes to improving patient experiences. You'll thrive in our high-performance culture, working alongside dedicated professionals who share your commitment to safety and excellence.As an onsite team member, you'll enjoy face-to-face collaboration and camaraderie with your colleagues, fostering strong relationships that enhance your work experience. Your role will be pivotal in ensuring our clients receive the compassionate care they deserve. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), and Paid Time Off. Become a vital part of a dynamic team that values your input and invests in your growth. Don't miss the chance to make a lasting impact in the health care sector while advancing your career with RadX Inc.!What's your day like?As a Call Center Representative at RadX Inc., you will engage in daily interactions with patients and healthcare providers, addressing inquiries and resolving issues with empathy and professionalism. Your day will be filled with managing calls, providing accurate information, and documenting interactions meticulously in our system. Expect to embrace a structured schedule from Monday to Saturday, with shifts designed to accommodate our operational needs while delivering consistent support to our clients. You'll collaborate closely with fellow representatives and supervisors to ensure that every patient experiences the safety and care they deserve.New team members will receive comprehensive training, empowering you with the tools and knowledge to excel in your role while maintaining our high-performance standards. Your input will be valued as you adapt to the fast-paced environment of health care communications!Does this sound like you?To thrive as a Call Center Representative at RadX Inc., you'll need a blend of essential skills and a familiarity with key tools. A strong foundation in customer service is crucial, as compassion and active listening will guide your interactions with patients and providers. Excellent communication skills, both verbal and written, will enable you to convey information clearly and effectively. Proficiency in Radiology Scheduling software is required, so you'll need to quickly learn how to navigate this tool to assist callers efficiently.The ability to multi-task will be vital, as you'll handle calls while documenting information accurately. Additionally, problem-solving skills will empower you to address patient inquiries and concerns promptly. Being adaptable in a fast-paced environment is essential, allowing you to respond to varying call volumes and needs. Your success will depend on your commitment to upholding our core values of empathy and safety!Knowledge and skills required for the position are:Radiology SchedulingBilingual PreferredOur team needs you!So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!A job offer is contingent upon a successful background check and drug screen.